Technical Program Manager - Clinical Data Onboarding Job at Truveta (Seattle)

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Clinical Specialist, Quality Management I

Who We Are: Because health is personal. That's why Personify Health created the ...

Location

United States

Salary:

60600.00 - 91000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Active, unrestricted Registered Nurse (RN) license required
Basic computer literacy
The ability to work on multiple screens, and proficient typing skills
Proficiency in software applications including, but not limited to, Microsoft Word, Microsoft Excel, and Outlook
Ability to speak clearly and convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
Ability to work independently and utilize written resources to problem solve
After training with our training department and 1.5 months ramp (3 months total), must have and be able to work in: Teams on and off camera, SharePoint, Drives as needed, VPN, UM Web or Health Notes, El Dorado, Quick Links, GIAS, ADP, Confluence, Phone system with headset, Smartsheet
Knowledge of medical claims and ICD-10, CPT, HCPCS coding
Excellent verbal and written communication skills for upward and downward conversations
Level I: In-depth knowledge of applicable regulations and accreditation standards (HIPAA, CMS requirements as applicable, NCQA, URAC)

Job Responsibility

Ensure compliance with state, federal, and accreditation requirements (e.g., HIPAA, CMS, NCQA, URAC, ERISA, as applicable)
Conduct internal and external audits of UM/CM/CDM processes and documentation
prepare audit files, findings, and corrective action recommendations
Identify quality and compliance risks and collaborate with cross-functional partners on mitigation and resolution
Review and support SOPs and workflows to ensure regulatory alignment and operational clarity
Support external audit readiness activities, including NCQA and URAC evidence preparation and maintenance
Develop, maintain, and deliver role-based training curriculum aligned to compliance standards, quality goals, and operational workflows
Conduct onboarding and orientation to prepare staff for assigned UM/CM/CDM functions
Deliver training using multiple modalities (virtual, self-paced, and one-on-one coaching) tailored to adult learners
Ensure training covers applicable processes such as case initiation and closure, documentation standards, high-dollar case monitoring, stop-loss notification, administrative support, customer service, and productivity expectations

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Manager Advocacy

Lead and coordinate activities for Fresenius Medical Care's team of 100+ contrac...

Location

United States of America , Lawrence

Salary:

Not provided

FMS USA Fresenius Mgmt Services Inc

Expiration Date

Until further notice

Requirements

Bachelor's Degree required preferably in Healthcare, Communications or Advocacy related field
5+ years of experience in advocacy, patient engagement, customer experience, healthcare, or related leadership roles required
Insight into patient experiences with renal therapies and chronic disease management preferred
Experience in advocacy, social work, nursing, patient education, customer experience, or community engagement strongly preferred
Demonstrated leadership experience with the ability to mentor, coach, and motivate teams
Highly patient, empathetic, and adaptable when working with individuals who have varying communication styles, emotional needs, learning abilities, and support requirements
Strong technical proficiency required, including experience with Microsoft Office Suite, virtual meeting platforms, CRM systems, reporting tools, and data tracking/analytics
Ability to work independently, meet deadlines, and respond with agility and urgency to business and team needs
Professionalism and strong interpersonal and relationship management skills
Ability to work with all levels of management to influence positive change

Job Responsibility

Lead, mentor, and inspire the Patient Advocate team, fostering a culture of collaboration, professionalism, empathy, and continuous improvement
Train and coach advocates to effectively share their stories in ways that educate, inspire, and support prospective patients, care partners, and healthcare professionals
Build strong relationships with advocates from a wide variety of backgrounds and experiences, demonstrating patience, adaptability, and strong interpersonal skills when supporting individuals with varied communication styles, emotional needs, and learning abilities
In partnership with Sales and Clinical Consultants, identify and onboard new advocates to expand program reach and representation across key markets
Collaborate with internal teams to facilitate engaging monthly advocate meetings focused on best-practice sharing, education, skill development, and elevating the Voice of the Patient
Coordinate advocate participation with cross-functional teams including Marketing, Product Development, Medical, and Policy to support strategic initiatives and patient-centered innovation
Plan and lead virtual and in-person advocate leadership and development forums
Develop tools, resources, and best practices that support field teams in effectively engaging local Patient Advocates
Ensure advocates are fully prepared and professionally supported for speaking engagements, events, and educational opportunities
Manage advocate evaluations, performance feedback, coaching, and development opportunities

What we offer

medical insurance
dental insurance
vision insurance
401(k) with company match
paid time off
parental leave
potential for performance-based bonuses
continuing education
collaborative environment
additional perks

Fulltime

Biostatistical Programming Senior Manager

In this vital role you will provide operational and technical leadership for Rea...

Location

United Kingdom , Uxbridge; Cambridge

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Degree educated
Relevant statistical programming experience within life sciences, clinical development, or observational research
Experience leading people, projects, programs, or resource allocation activities within a programming environment
Experience working with real-world healthcare data, including healthcare claims and EHR databases
Strong programming expertise in SAS and SQL
Knowledge of observational research methods, drug development, and epidemiology principles
Strong communication, collaboration, and stakeholder management skills
Demonstrated leadership, problem-solving ability, innovation, and attention to detail
Experience with R and/or Python is preferred but not mandatory

Job Responsibility

Provide operational and technical leadership for Real-World Evidence (RWE) biostatistical programming within the Centre for Observational Research (CfOR)
Lead and develop programming teams, partnering closely with epidemiologists and cross-functional stakeholders across multiple time zones to deliver high-quality RWE from large healthcare data sources, including electronic health records (EHR) and healthcare claims databases
Oversee project delivery, resource planning, technical excellence, and compliance with departmental standards and processes to support regulatory, publication, and enterprise objectives
Leading and developing programming staff, including mentoring, workload planning, and performance oversight
Partnering with epidemiologists, RWE scientists, and programming leads to generate robust real-world evidence from healthcare data assets
Providing technical leadership and guidance in statistical programming methods, standards, and best practices
Managing programming activities, timelines, deliverables, and resource allocation across multiple projects and priorities
Ensuring programming activities comply with departmental standards, SOPs, quality expectations, and regulatory requirements
Authoring, reviewing, and approving programming plans, analysis dataset specifications, macros, and other key study documentation
Contributing to the development, validation, and execution of analysis datasets and outputs supporting regulatory submissions, publications, and scientific communications

What we offer

Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Fulltime

Product Deployment Manager

As the Product Deployment Manager, you will play a critical role in optimizing h...

Location

United States , Raleigh

Salary:

112000.00 - 154000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

3+ years of experience in implementation engineering, project management, or resource management
healthcare or technical deployment experience preferred
Experience with MS Office, AutoCAD, and Visio
familiarity with Windows platforms, server infrastructure, and enterprise networking helpful
Strong understanding of resource planning, scheduling, and operational process improvement
Ability to identify inefficiencies and drive operational enhancements, including initiatives that improve forecast accuracy and margin
Knowledge of Care Communications or Infusion Therapy platforms is beneficial but can be learned on the job
Ability to influence peers and manage competing priorities in a schedule‑driven environment
travel required with a valid driver’s license
Strong communication and interpersonal skills to work effectively with engineering managers, project managers, and customer‑facing teams

Job Responsibility

Develop and maintain resource allocation strategies to match technical skillsets with project needs across multiple regions
Oversee weekly engineering schedules, monitor workload, and forecast resource needs based on pipeline and business priorities
Implement training plans and review documentation standards while providing coaching to ensure consistent, high‑quality deployment execution
Design onboarding and continuous education programs to grow technical capabilities aligned with evolving product and customer requirements
Identify and execute process enhancements that improve utilization, reduce cancellations, and streamline scheduling workflows
Partner with Sales, Service, Project Management, and Clinical teams to align resource planning with rollout strategies and customer timelines
Ensure adherence to safety, health, and quality standards across all deployment activities
Drive key KPIs including utilization, staffing balance, and forecast accuracy
support data analysis initiatives

What we offer

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave

Fulltime

Project Manager - Jr Level

Project Manager Job Summary: The Rural Health Transformation Program – E-Consult...

Location

United States , Nashville

Salary:

Not provided

Dash Technologies

Expiration Date

Until further notice

Requirements

Ability to lead complex, multiyear public health programs with clear vision and strategic direction
Strong project management skills, including planning, and milestone tracking
Excellent written and verbal communication skills, including the ability to translate complex information for diverse audiences
Strong facilitation and consensusbuilding abilities across health systems, rural clinics, community partners, and government agencies
Ability to lead stakeholder engagement efforts and maintain positive, trustbased relationships
Skilled in presenting program outcomes, policy updates, and strategic recommendations to leadership and external partners
Understanding of public health systems, primary care, specialty care workflows, and rural healthcare delivery
Knowledge of telehealth, care coordination models, and technologyenabled clinical services
Ability to analyze and optimize clinical workflows for EConsult implementation
Familiarity with interoperability standards (e.g., FHIR, HL7), EHR functionality, and health information exchange

Job Responsibility

Lead statewide strategy for EConsult adoption to expand access to specialty care in rural and underserved communities
Set program goals, KPIs, and success metrics (e.g., turnaround time, consult volume, avoided referrals, provider satisfaction, equity measures)
Develop sustainability pathways beyond the 5year grant (e.g., reimbursement strategies, payer engagement, valuebased care alignment, legislative support)
Manage federal grant requirements under the Rural Health Transformation Program, including work plans, performance reports, and compliance deliverables
Oversee budgeting and fiscal stewardship, ensuring timely procurement, contract administration, and audit readiness
Maintain regulatory compliance (HIPAA, 42 CFR Part 2 as applicable, state privacy/security requirements, and federal reporting standards)
Coordinate with specialty hubs (health systems, academic centers) to define service lines, turnaround standards, and escalation pathways
Develop clinical protocols for appropriateness criteria, triage, documentation, and followup care coordination
Implement change management and practice transformation methods to drive adoption and reduce burden on providers
Develop training curricula for clinicians, care coordinators, and administrative staff

Fulltime

Program Coordinator II

At Boston Children’s Hospital, the quality of our care – and our inclusive hospi...

Location

United States , Brookline

Salary:

49275.20 - 78832.00 USD / Year

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

A bachelor’s degree is preferred
Administrative support in a medical research or other medical field preferred

Job Responsibility

Coordinates activities and daily operations of a program
Assists in the development of new or revision of program goals and objectives
Prepares or assists in preparation of proposal for funding and/or funding continuation from outside sponsors
Confers with and advises staff and others to provide technical advice, problem solving assistance, answers to questions and program goals
refers to appropriate department person when unable to respond
Prepares periodic reports and records on program activities, progress, status or other special reports for management or outside agencies
May evaluate program effectiveness to develop improved methods
May review applications or other program documents independently or in conjunction with supervisor to determine acceptance or make decisions pertaining to program
May Assist in the coordination of recruitment efforts
Assists with written communication and promotional literature

What we offer

flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Customer Success Utilization Manager

Drive adoption. Empower clinicians. Transform the Operating Room (OR) experience...

Location

United States , Louisville

Salary:

71000.00 - 92200.00 USD / Year

KARL STORZ

Expiration Date

Until further notice

Requirements

2–3 years of Operating Room, Sales, or Service experience (medical device or technical AV preferred)
Strong technical acumen and ability to translate complex systems into clear, actionable training
Exceptional communication, organizational, and relationship-building skills
Bachelor’s degree required (technical or healthcare focus preferred)
Passion for customer satisfaction, continuous learning, and driving measurable results
Willingness to travel 50% up to 80% regionally

Job Responsibility

Lead post-installation onboarding and project management for OR/Video integration systems
Deliver customized education, workflow optimization, and utilization strategies for clinical teams
Analyze usage data to drive adoption, performance, and product expansion opportunities
Conduct Quarterly Business Reviews with executive stakeholders to review key metrics and outcomes
Collaborate cross-functionally with sales, service, and product teams to ensure customer success
Continuously improve onboarding materials, documentation, and training programs

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

Fulltime

Manager, Utilization Review

Manager, Utilization Review for Care Management, remote in the United States. Pe...

Location

United States

Salary:

95000.00 - 105000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Current, unrestricted RN license in the United States or U.S. territory (compact license acceptable where applicable)
Graduate of an accredited nursing program (ADN or diploma required
BSN preferred)
Knowledgeable of the Federal, State, DMHC, CMS and ERISA regulations
1-2 years in care management, utilization management, discharge planning, or related clinical coordination
Minimum 1 year of compliance related experience preferred
Certification in Case Management or Utilization Review preferred but not required
1+ year of informal leadership (preceptor/mentor/lead) or some direct people leadership
Working understanding of HIPAA, member rights, scope of practice, and documentation requirements
Comfort following policies and escalating risk/safety concerns appropriately

Job Responsibility

Supervise day-to-day operations of assigned Utilization Management staff, including scheduling, workload distribution, and adherence to established workflows
Provide full people management for assigned Utilization Management teams, including hiring, performance management, and staff development
Provide routine coaching, feedback, auditing, support and disciplinary action to ensure productivity, quality, and timeliness standards are met
Participate in hiring, onboarding, and training of Utilization Management staff
Monitor documentation for completeness, accuracy, timeliness and compliance with company policies and regulatory requirements
Escalate clinical, operational, and performance issues appropriately to leadership
Reinforce policies, procedures, and clinical guidelines through regular communication and staff education
Support audit readiness by ensuring staff compliance with documentation and timeliness standards
Maintain HIPAA compliance, confidentiality, and minimum necessary access at all times
Solid knowledge and understanding of medical necessity criteria across inpatient, outpatient, concurrent, and retrospective reviews, with the ability to coach staff on clinical rationale, documentation quality and timeliness

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets

Fulltime

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Technical Program Manager - Clinical Data Onboarding

Job Description

Job Responsibility

Requirements

What we offer

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