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Technical Program Management Lead for Ops Tech

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Citi

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Location:
United States , Jersey City

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Contract Type:
Employment contract

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Salary:

163600.00 - 245400.00 USD / Year

Job Description:

Reporting to the PM Head for Global Wealth Management Domains, the Technical Program Management Lead is responsible for the delivery on Global Wealth Management strategy for Investments, Trades, Banking, Lending, trust, Data and Compliance. The role entails good understanding of end-to-end banking knowledge including Operations, Compliance and Audit. You own driving the launch of great customer experiences and digital capabilities for our wealth management business and our most affluent client base. Deliver customer-centric solutions and communications that enable clients to confidently manage their entire financial picture through easy-to-use tools, insights, content, offers, and recommendations. Delivery of programs that provide for a growing digital presence and offerings for our wealth management customers.

Job Responsibility:

  • Delivery on Global Wealth Management strategy for Investments, Trades, Banking, Lending, trust, Data and Compliance
  • Driving agile transformation and improving speed to market
  • Building and driving a culture of learning and excellence in delivery
  • Drive innovation that people love and be boundary-less in seeking solutions
  • Build scorecard to continuously monitor capacity, demand, execution, delivery, and hygiene via key performance indicators
  • Ensure execution aligns with all regulatory requirements
  • Communicate with business, technology, audit, risk, fraud, and finance executives
  • Establish collaborative and productive relationships with product management, governance, UX design, vendors and other supporting teams
  • Foster an environment of engineering excellence and innovation
  • Ensure all deliverables are compliant to respective central banks regulatory requirements
  • Front Internal Audit for all deliverables under your realms
  • Being a strategic partner and advisor to Business and Technology heads for Wealth Management
  • Obsess about building and shipping great products for customers with excellence
  • Drive disciplined execution with high quality
  • Being the glue that brings teams together
  • Being a visionary Program Management Leader focused on building high performing PM function
  • Be a change agent
  • Drive agility, excellence and simplification in ways of working
  • Being the voice of the teams

Requirements:

  • Bachelor’s degree in computer science, or a related field
  • Master’s degree or equivalent experience preferred
  • Hands on experience (8+ years) leading program management function and/or technical teams in areas like Investments, Trades, Banking, Lending, trust, Data, Compliance etc. and good understanding of Operations
  • 12+ years’ experience in enterprise level program management and delivery engineering products at scale
  • Strong analytical and quantitative skills
  • Data driven and results oriented
  • Exceptional strategic analysis, problem solving, issue resolution and decision-making skill
  • Excellent verbal and written communication skills backed by a strong business and technical vision
  • Expert knowledge of Agile frameworks like SAFe, Scrum, Kanban, and familiarity with Jira and Confluence tools

Nice to have:

Master’s degree or equivalent experience preferred

What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • planned time off (vacation)
  • unplanned time off (sick leave)
  • paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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