Technical Product Support Specialist - Electrical Job at W. W. Grainger (Lake Forest)

Technical Support Engineer

This role is the first line of technical escalation for customers and field serv...

Location

Ireland , Dublin

Salary:

55000.00 - 65000.00 EUR / Year

SYNTECH RECRUITMENT LTD

Expiration Date

Until further notice

Requirements

Proven experience in a technical support, helpdesk, commissioning, or field service role within HVAC
Strong knowledge of heat pumps, chillers, mechanical plant, ventilation equipment, or controls
Confident diagnosing faults related to electrical systems, refrigerant circuits, software/PLC interfaces, and mechanical components
Excellent communication skills with the ability to translate technical issues into clear, actionable guidance
Logical troubleshooting approach and strong problem-solving capability
Experience using CRM or service management systems
Ability to work independently while managing multiple technical cases
Professional proficiency in English
Full right to work permanently in Ireland

Job Responsibility

Deliver first-line technical support across HVAC systems including heat pumps, chillers, ventilation equipment, controls, and associated plant
Diagnose and resolve mechanical, electrical, control-system, software, and configuration issues
Provide technical guidance to customers, field service engineers, and internal teams
Escalate complex cases to senior HVAC engineers or product specialists when necessary
Log and manage all technical cases, warranty queries, and service activity within the CRM system
Assist with developing HVAC-focused user guides, troubleshooting flows, FAQs, and technical bulletins
Support the commissioning and configuration process by providing remote engineering advice
Collaborate closely with engineering, service, and product teams to ensure consistent technical accuracy

What we offer

Annual performance-based bonus
21 days annual leave + Irish bank holidays
Company pension scheme
Life assurance & critical illness cover
Employee wellbeing and support programmes
Ongoing training, upskilling, and development support

Fulltime

Project Support Specialist

The Project Support Specialist plays a key role in driving the success of advanc...

Location

United States , Columbus

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

Associates Degree in EET or Mechanical Engineering or 5 years related experience related to mechanical and electrical design of systems or technical build of systems
Two (2) to four (4) years of CAD work experience in an engineering work environment
Possesses extensive skills in AutoCAD®
Ability to travel up to 10%
Ability to manage multiple projects/priorities at the same time
Ability to work non-standard work hours as needed/required

Job Responsibility

Generating and supporting all mechanical assembly and electrical wiring drawings associated with advanced projects in addition to all bill of material (BOM) entry and new parts generation
Supporting all aspects of system drawing packages
submittal, production release and as-installed drawings
Full ownership of the procurement and scheduling for the assigned products
Collaborating with strategic supply chain team for support and escalation of known issues
Communicating with project engineering on scheduling and material lead times
Aligning of parts to production schedule (expediting, push outs), procurement of maintenance, operations and repair (MRO), materials, and MRBR regular updates
Maintaining a production schedule for each assigned project for the project team, ensuring On Time Delivery (OTD) of procured parts and shipment from the production release though shipment stages
Building advanced system substations and computers to project design specification and system prints
Supporting Project & System engineer on Factory Acceptance Testing, validation, tear down and shipment to customer sites

What we offer

A dynamic and challenging environment that encourages growth and learning
Opportunities to shape the future of our industry and make a significant impact on our company's business
A collaborative culture that values innovation, integrity, and inclusivity
Competitive compensation packages, including health benefits etc

Fulltime

Telematics Technical Specialist

We are looking for someone with a strong understanding of EV systems to focus on...

Location

United Kingdom , London

Salary:

Not provided

Zenobē

Expiration Date

Until further notice

Requirements

Proven experience with telematics devices and associated tools
Strong understanding of vehicle electrical systems and wiring diagrams
Ability to configure and troubleshoot telematics hardware and software
Familiarity with data protocols and connectivity (CAN bus, GPS, GSM)
Excellent problem-solving skills and attention to detail
Ability to work independently and manage multiple technical tasks
Experience in fleet telematics or automotive electronics
Knowledge of API integrations and telematics data platforms
Basic networking and IoT device configuration skills

Job Responsibility

Configure and deploy telematics devices across various vehicle makes and models
Set up units within the telematics platform, ensuring accurate data flow and system integration
Review and interpret wiring diagrams for different vehicle types to ensure correct installation
Utilising telematics configuration tools to create or update configuration specific to vehicle make and models as well as troubleshooting technical issues relating to inconsistent or incorrect data received from vehicles or telematics devices
Perform firmware updates and remote configuration using over-the-air technologies
Collaborate with the product team to support technical requirements and resolve integration issues
Conduct quality checks and diagnostics on installed devices to ensure optimal performance
Confirm commissioning and pass installation of telematics devices with technician during installation
Actively contribute to Zenobe's commitment to health and safety, wellbeing and sustainability

What we offer

Up to 33% annual bonus
25 days holiday, increasing with length of service up to 30 days, plus bank holidays
Private Medical Insurance
£1,500 training budget per year
EV Salary Sacrifice Scheme
Pension scheme, up to 8% matched contributions
Enhanced parental leave
Cash back health plan

Fulltime

Senior Applications Specialist

Location

Canada , Mississauga

Salary:

Not provided

Advanced Technology Search Group

Expiration Date

Until further notice

Requirements

A Degree in Electrical Engineering, Computer Science, or related technical discipline or equivalent experience
At least 3 years of experience in advanced systems engineering support, focusing on complex technical problem resolution
Proven generalized understanding of computer networking (LAN, WAN, NAT, DNS, Basic Firewalls, etc.)
Hands-on experience with Linux and/or Windows (CMD, Bash, PS, regedit, etc.)
Demonstrated ability to diagnose sophisticated technical issues and implement effective solutions
Ability to work collaboratively with cross-functional teams
Willing to adapt to evolving technologies and industry standards

Job Responsibility

Analyze complex technical issues and system integrations to identify root causes and develop effective solutions
Conduct systematic analysis to diagnose customer system issues and implement effective technical solutions
Travel to customer’ sites in Canada and US for advanced troubleshooting and customer support
Collaborate with designers, developers, and stakeholders and well as technical support team to endure seamless product integration and customer satisfaction
Manage the deployment and configuration of integrated systems, ensuring optimal performance and reliability
Develop detailed Product Support Documents, and train internal technical support as appropriate
Develop comprehensive technical manuals and field installation guides to support customers during product installation, commissioning, and troubleshooting
Investigate and review recurring product issues to drive product improvements
Equip and support the team with in-depth product knowledge and configuration strategies
Provide post-sales customer support, including consultation on product configuration, installation, and usage

Fulltime

Technical Product Specialist

The Technical Product Marketing Specialist will be responsible for developing an...

Location

Canada , Brampton

Salary:

100000.00 - 110000.00 CAD / Year

Balzac Paris

Expiration Date

Until further notice

Requirements

Bachelor Degree in Electrical Engineering preferred
Familiarity/experience with electrical power distribution systems
IT savvy and comprehends business systems and procedures
ERP & CRM systems (SYSPRO & SalesForce)
Microsoft Office solutions (Outlook, Excel, Word, Planning or Planner, Teams)
Strong technical writing skills
Technical project management and scheduling
Well organized and reliable, exceptional follow-up
Excellent problem-solving skills
Strong customer service orientation

Job Responsibility

Support Presales: Support all IT Product & Customer Requirements
Advise on technical solution options
Gather & analyze information for decision-making regarding pricing
Prepare Submittals for PDUs, STSs and UPSs
Complete all product finalized documents with CDE responses
Support Sales with technical expertise
Provide pricing and quoting of PDU, STS and UPS projects, as well as spare parts
Marketing: Assist Marketing for any technical support required
Share information and suggestions on customer needs
Market Research & Competitive Analysis

Fulltime

Electrical Technical Product Support Specialist

We are hiring a Technical Product Support (TPS) Specialist for our Electrical pr...

Location

United States , Lake Forest

Salary:

24.67 - 37.02 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

5+ years of relevant job experience or hands-on field experience, installation, maintenance, troubleshooting and repair of electrical and lighting systems, wiring, and controls
Experience with Industrial Controls and Automation
Proficiency in computer use and ability to navigate different applications at the same time with multiple screens/ dual monitors

Job Responsibility

Communicate with external customers such as end-users, maintenance technicians and contractors and internal customers including parts and sourcing specialists, sales, and store team members
Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document the conversation
Use industry-related experience, formal vendor training and on-the-job learning opportunities to achieve and maintain a high level of technical expertise on the products Grainger sells
Capture and forward feedback product teams about products based on interaction with customers and field team members

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

New

VDDV Global Technical Specialist - HV Battery Electrical Systems

The VDDV Global Technical Specialist – HV Battery Electrical Systems candidate w...

Location

United States , Warren, Michigan

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

BS Electrical Engineering, Computer Engineering or Mechanical Engineering
10+ yrs. of engineering experience in design, analysis and testing of electrical system or components
Fluent in Synopsys Saber simulator and MAST Product or equivalent Electrical Data Analysis tool products (Spice, PLECS, SimuLink, Simscape..etc.)
Extensive experience in CAE analysis of high voltage systems and/or battery systems with electrified vehicles (BEV, EREV, PHEV, HEV, BAS) including development of analytical models for following: HV battery, fuse, cable, busbar, connector, contactor, BDU and electrical short circuit
Extensive experience in the application of engineering principles of operation related to electric circuit analysis, electronics, electromagnetics, electric drive systems, control systems, and digital signal processing
Strong debugging and troubleshooting skills
Demonstrated technical leadership capability, including ability to: Successfully lead large and/or difficult projects to completion
Organize teams around challenging issues and projects
Communicate clearly and succinctly to leadership and customers

Job Responsibility

Provide technical direction to Analysis engineers working on virtual design, development, and validation of high voltage electrical system analysis
Ownership of benchmarking VDDV tools and methods versus industry trends and drive to close gaps
Seek out state of the art tools and methods by working closely with CAE suppliers
Lead capability development projects to virtualize hardware tests
Collaboration cross functionally to integrate team capability to align with Product Release Teams, RESS/ Electrical Development Teams, System Engineering, Development, Validation, and other Technical Specialists to develop optimal design solutions that meet all requirements
Support Code Red and urgent break/fix product issues
Maintain and execute analysis capability development plans
Responsible for analysis procedure documentation and updates
Provide training for new and existing analysis procedures
Responsible to align analysis procedures across various GM teams inside and outside VDDV

Fulltime

Senior Sigmafine Specialist

We are looking for a solution implementer or model designer in the disciplines o...

Location

United States; Italy , Houston; Milan; Turin

Salary:

Not provided

Pimsoft

Expiration Date

Until further notice

Requirements

Degree and Education background: Computer Science, Chemical Engineer, Electrical Engineer, Instrumentation Engineer, Software Engineer and related disciplines
5 years of industrial experience which 3 years of experience in implementing Solutions related to the Energy Environment
Ability to understand/troubleshoot process and have good analytical/reasoning ability
Ability to work with Material Balance Production Accounting (Pimsoft Sigmafine or other) Manufacturing Execution System, Process Historian (OSIsoft PI), Software Development Kits, Business Intelligence applications and Relational Databases (Oracle or SQL Server)
Broad knowledge of refinery and petrochemical process technologies, (e.g., crude unit, reformer, catalytic cracker, olefins furnace cracker, etc.) for those covering projects under Material Balance and Oil Movements
Sound systems/programming experience in VB.NET, C#, SQL, MDX, MS SQL Reporting Services, Web Services, databases, and SDLC relevant to project implementation
High level of verbal and written communication skills (English essential, Other Languages is an added asset)
Technical/professional knowledge & skills: expertise demonstrated through problem-solving, applying technical knowledge, and product and service management for the functional area which one operates
Adaptability: Maintaining effectiveness when experiencing major changes in personal work tasks or the work environment
adjusting effectively to work within new work structures, processes, requirements or cultures

Job Responsibility

Participate as Team member or Lead Engineer in the Implementation of Sigmafine according to project scope and specifications
Responsible for technical delivery of the project
Develop and approve project related documentation (application design, functional design, detail design, user manuals, test strategies, training material)
Deliver training courses on Pimsoft Delivery Services line
Perform Technical Advisory Role in the projects on technical issues
Periodically provide status updates to the project manager on project issues and progress
Provide required support for Business Consultancy and generation of Technical proposals
Develop internal tools to streamline the implementation of projects
To be prepared to travel up to 50%
Be a good Ambassador of Pimsoft at the client site

Technical Product Support Specialist - Electrical

W. W. Grainger

Location:
United States , Lake Forest

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

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Technical Product Support Specialist - Electrical

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Location:United States , Lake Forest

Category:Customer Service

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 04, 2026

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