Technical Product Specialist Job at AWC (Plano)

Job Description

We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team. The Technical Product Specialist (TPS) – Flow Control is responsible for accelerating the growth of Process Automation (PA) solutions by partnering with Account Managers to win opportunities, reduce technical risk, and strengthen sales capability across the organization. This role operates as both a deal accelerator and a sales enablement leader, supporting the continued expansion of AWC’s hybrid FA/PA sales approach. The Technical Product Specialist works closely with customers, sales teams, and manufacturer partners to deliver practical, high-value automation solutions.

Job Responsibility

Partner with Account Managers early in the sales cycle to identify, qualify, and develop flow control opportunities
Lead technical discovery discussions to understand customer applications, constraints, and risks
Support solution development including control valve sizing, selection, and system design
Participate in strategic and high-value customer engagements to improve win rates and reduce cycle time
Serve as the subject matter expert for flow control technologies including control valves, automated valves, and diagnostics
Troubleshoot and diagnose application and installation challenges, providing timely and effective solutions
Ensure technical accuracy and feasibility of proposed solutions
Coach Account Managers on identifying and positioning PA opportunities within their accounts
Conduct joint customer visits, ride-alongs, and hands-on training to build field competency
Support the transition from TPS-led to Account Manager-led opportunities over time
Develop repeatable sales approaches for common flow control applications
Deliver technical presentations, product demonstrations, and training sessions to customers and internal teams
Build credibility with engineering, operations, and maintenance stakeholders
Reinforce AWC’s value proposition through consistent, high-quality customer interactions
Provide structured feedback to engineering teams and manufacturer partners based on field experience
Identify gaps in current offerings and contribute to solution development initiatives
Support testing and validation of new products and technologies
Develop tools, templates, and playbooks for opportunity qualification and solution selection
Help standardize best practices across teams to improve consistency and scalability
Contribute to improving overall sales process efficiency for flow control opportunities

Requirements

Strong knowledge of process control, flow control, and industrial applications
Ability to translate technical concepts into clear business value for customers
Proven ability to influence and collaborate with sales teams and cross-functional partners
Excellent communication, presentation, and problem-solving skills
High learning agility and adaptability in a fast-paced environment
Proficiency with Microsoft Office (Word, Excel, Outlook)
Bachelor’s degree in Mechanical, Chemical, Petroleum, Engineering Technology, or equivalent industry experience
Experience in industrial applications, technical sales, or application engineering (flow control preferred)
Ability to develop strong relationships with manufacturer partners
Knowledge of control valves and automated valves (Emerson, Flowserve, Masoneilan, Samson, Valmet, etc.)

What we offer

Employee Stock Ownership Plan (ESOP)
401(K) Match
Competitive Pay
Medical, Dental and Vision Insurance Package
Life Insurance
Paid Time Off and Holiday Pay
Career Development Opportunities

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Technical Product Specialist

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