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Technical Product Owner

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Aquent

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

42.50 - 47.50 USD / Hour
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Job Description:

Aquent is seeking a Technical Product Owner to join our healthcare client’s marketing communications team. This role is responsible for the day-to-day operations and future-state modernization of our communication fulfillment platforms. You will bridge the gap between business needs and technical execution, gathering requirements for IT development while ensuring the platform remains compliant and efficient. You will work closely with a Senior Product Manager to execute a high-priority modernization roadmap for document composition and messaging systems.

Job Responsibility:

  • Lead the daily operations of marketing communication platforms, ensuring all messaging fulfillment capabilities function smoothly
  • Gather and document technical requirements, including business rules, routing logic, and workflow needs for IT development teams
  • Create detailed maps of current and future-state workflows across various messaging and document composition systems
  • Assist in the execution of the modernization roadmap, specifically focusing on audit tracking and fulfillment capabilities
  • Manage user onboarding, training, and license management while providing ongoing support to platform end-users
  • Partner with Marketing, Compliance, Operations, and Regulatory teams to prioritize work and refine platform requirements
  • Monitor platform performance to identify and implement operational improvements and governance standards
  • Support the transition to future-state orchestration platforms (e.g., SmartCOMM, OpenText)

Requirements:

  • 3+ years in Product Ownership, Business Analysis, or MarTech operations
  • Functional understanding of communication fulfillment or document composition platforms (such as SmartCOMM or OpenText)
  • Proven experience documenting complex workflows and translating business rules into technical requirements for IT
  • Familiarity with Agile practices, including backlog management and iterative delivery
  • Strong stakeholder management skills with the ability to collaborate across technical and non-technical departments

Nice to have:

  • Experience working within regulated industries (Healthcare, Insurance, or Finance)
  • Familiarity with omnichannel fulfillment (Print, Email, Fax, and Digital workflows)
  • Exposure to platform transitions, automation, or real-time orchestration technologies
What we offer:
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
  • free online training through Aquent Gymnasium

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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