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We are looking for an experienced Technical Product Manager to join our team on a long-term contract basis. This role focuses on payment integration initiatives, requiring a blend of technical expertise and strong leadership skills. Based in Los Angeles, California, this position involves collaborating with engineering teams and external partners to drive successful implementations and rollouts of payment solutions.
Job Responsibility:
Oversee the replacement of Moneris and other payment terminal systems in Canada, ensuring seamless integration and functionality
Lead technical integration efforts with payment providers and internal engineering teams, including testing and certification processes
Manage day-to-day product ownership for payment integrations by identifying, prioritizing, and addressing issues and enhancement opportunities
Collaborate closely with project management and operations teams to coordinate the rollout of new payment terminals across Canadian hospital locations
Develop detailed plans for hardware deployment, logistics, and change management activities
Facilitate stakeholder communication and provide clear documentation to support integration and rollout efforts
If successful, expand responsibilities to lead the rollout of payment solutions across U.S. locations
Support engineering teams by reviewing and discussing technical documentation related to payment integration
Ensure compliance with industry standards and best practices for payment gateways and terminal operations
Drive operational efficiency by managing parallel technical and rollout workstreams effectively
Requirements:
At least 3 years of experience in Product Management or Technical Product/Program Management, preferably within payments, fintech, or related industries
Hands-on expertise with payment gateways, processors, and card-present payment terminals
Proficiency in working with engineering teams on technical integrations, including familiarity with API documentation
Proven track record of managing hardware or terminal rollouts across multiple locations
Strong organizational skills and the ability to manage stakeholders effectively
Excellent communication and documentation capabilities
Direct experience with payment processor and terminal integrations, such as Moneris, Chase, or Ingenico/Worldline
Ability to handle simultaneous technical integration and operational rollout workstreams
What we offer:
medical, vision, dental, and life and disability insurance