Technical Product Manager Job at John Lewis Partnership (London)

Technical Product Manager

John Lewis Partnership

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

62900.00 - 95000.00 GBP / Year

Save Job

Apply Position

Job Description:

Our Engineering practice includes 80+ teams, working on everything from Cloud Platforms to Mobile Apps, from E-Commerce functionality to Machine Learning. At the heart of engineering excellence at JLP, our Technical Product Manager will be working as part of the Engineering Profession on assignment within our Cloud Infrastructure and Platforms team. You will initially be working in a team to ensure that we are building a Cloud Ecosystem that is flexible, reliable and secure to meet the needs of the internal product teams which build and run business applications on it. This will require building relationships with key stakeholders and working with the Delivery & Operations Manager, Engineering & Architecture Professions and Head of Platforms to lead the development of the Platforms Ecosystem product in a way that aligns with our strategy and ambition.

Job Responsibility:

Developing working relationships with key stakeholders understanding the commercial, technical and operational landscapes
Owning and delivering Product strategy and Roadmap for a Platform, Developer Experience or Technical Product, delivering end value to their team(s)
Setting clear value outcomes based on work undertaken, be able to set and manage operational KPI's and SLA's related to cost, speed, ease and quality
Prioritising build and run capabilities balancing new feature demand, operational excellence and technical debt
Working with Architecture & Engineering teams to ensure outcomes aligned to Business and technical strategy
Developing and maintaining industry leading knowledge on Cloud and technology Platforms required to serve modern omni-channel retailing
Gathering data based on user research, feedback and observability to help prioritise work backlog

Requirements:

Deep knowledge and ability to define Product vision, roadmaps, backlogs that prioritise user needs and the meeting of business goals
Ability to translate complex technical concepts into clear and concise language for both technical and non-technical audiences
Understanding and experience of working with at least one major Cloud Platform such as AWS, GCP or Azure with a good understanding of different cloud based IAAS/PAAS capabilities
Experience in Continuous Delivery practices
Practical experience selecting, designing, building, deploying and operating Cloud Compute services and enabling their use across many Engineering teams
Knowledge of architectural styles commonly deployed onto Cloud-Native Platforms (e.g. MACH and Event-Driven)
Knowledge of a range of integration patterns, and how they can be implemented using Cloud-Native technologies, as well as the relative merits and downsides of each
Practical experience of practices such as Three Amigos, Pairing, optimising for flow / Theory of Constraints, team learning through retrospectives and other activities that drive continuous improvements
Engineering techniques needed to create resilient, production ready software including instrumentation and monitoring
Awareness of typical security threats to a cloud platform and experience designing solutions to mitigate them, including those which help secure workloads running on the platform
Skills in data-driven decision making, using metrics to measure product performance and guide continuous improvement
Strong communication and presentation skills and is confident in running workshops to small groups
Adept at fostering collaboration and building strong relationships with stakeholders
Managing relationships with third parties and vendors associated with platforms and devex
Understanding of metrics and measures and how they influence value and performance (including Operational excellence and Continuous delivery)

Nice to have:

Hands-on experience of at least one modern programming language typically used in Platform Development (such as Python on Golang)
Hands-on experience writing infrastructure-as-code in a maintainable way (such as with Terraform)

What we offer:

Leisure Learning (up to £200 towards certain tutored courses)
Partner Discount (25% off at John Lewis and 20% at Waitrose)
Clubs & Societies
Holiday & Leave (generous holiday provision)
Pension & Life Assurance
Exclusive Partnership Hotels

Additional Information:

Job Posted:
May 15, 2026

Expiration:
May 17, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

John Lewis Partnership - All Job Offers

Job Link Share: