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The Technical Product Manager (TPM) II serves as a strategic bridge between business stakeholders and solution delivery teams within a specific domain cluster that supports key functions and capabilities of the health plan. In this position, the TPM II owns a primary domain and is accountable for ensuring Information Technology (IT) solutions deliver measurable improvements in business outcomes and business value. This position ensures the successful delivery of digital and operational solutions aligned with the organization’s strategic goals.
Job Responsibility:
Collaborates with stakeholders to define the product vision, solution intent, scope, and roadmap
Leads the creation of clear problem statements and desired outcomes from complex business needs
Collaborates with business and IT stakeholders to ensure solutions meet the business intent and align with reference architecture and governance standards
Supports backlog prioritization with Business Owners
Participates in solution delivery activities to ensure alignment with business intent, success metrics, and regulatory requirements
Collaborates with IT and business partners to ensure solutions comply with HIPAA, CMS, DHCS, and other relevant regulatory requirements
Partners with business owners, leaders, and subject matter experts (SMEs) to ensure technology delivery aligns with domain initiatives
Leads facilitated cross-functional workshops within the domain
Applies domain knowledge to identify opportunities that enhance the needs and goals of their assigned business verticals
Requirements:
Bachelor's Degree in Computer Science or Related Field
At least 6 years of experience in a health plan, payer organization and/or health system, ideally as a Technical Product Management or similar role that bridges the business and IT
Experience in at least one of the following healthcare domains: Customer Engagement / Front Office Operations, Health Services Delivery & Quality Oversight, Provider Network Operations / Data, Finance / Claims / HR / Compliance Enablement
Proven experience translating business needs into clear problem statements that enable technically ready requirements for IT and development teams
Experience delivering enterprise digital solutions that improve member and provider experience, operational efficiency, and maintain regulatory compliance
Experience with agile product management frameworks, backlog prioritization, sprint planning and related tools
Experience collaborating with cross-functional business and IT teams to drive enterprise solution delivery
Understanding of SDLC and agile delivery processes
Ability to translate business needs into clear problem statements
Ability to develop structured problem statements, workflows, documentation, and supporting artifacts
Strong communication, collaboration, and stakeholder management skills
Knowledge of Jira, Confluence, or similar project management tools
Understanding of data models, system interfaces, APIs, and enterprise reference architecture
Strong analytical and problem-solving skills
Knowledge of health plan and/or health system systems and applications
Strong understanding of healthcare regulatory requirements including HIPAA, CMS, DHCS
Nice to have:
Master's Degree in Information Technology or Related Field
Experience in a bridge role supporting IT and business in a Health Care Payer organization in a specific domain