Technical Product Manager, Platform Shared Services

• Product Strategy & Roadmap: Define and own the product vision, strategy, and roadmaps for our cross-product platform services capabilities and features
• aligning with overall business goals and regulatory requirements, developed in close collaboration with internal stakeholders
• Shared Services Management: Proactively engage with internal development teams to identify, prioritize, and define the development of reusable components, libraries, and patterns that promote consistency, efficiency, and compliance across our products, acting as a key partner in their development workflows
• Collaboration & Communication: Foster strong working relationships and effectively communicate the product vision, roadmap, and progress to stakeholders across engineering, design, legal, compliance, and executive teams, actively soliciting feedback and incorporating it into the product development process
• Internal Customer Engagement: Build empathy for our internal development teams, understanding their pain points and needs related to application development and translating these insights into the roadmap. Leverage strong relationships to advocate for best practices and define success through adoption
• Requirements Definition: Translate business needs and compliance requirements into clear and detailed user stories, acceptance criteria, and technical specifications, ensuring alignment and understanding with engineering and design partners
• Product Lifecycle Management: Manage the entire product lifecycle from ideation to launch, iteration, and retirement, ensuring continuous improvement and adherence to compliance standards, with ongoing communication and collaboration with internal teams
• Performance Monitoring: Define and track key metrics to measure the adoption, performance, and impact of our front-end shared services and compliance initiatives, sharing these insights with internal stakeholders to drive continuous improvement
• Cross-Functional Leadership: Lead and inspire cross-functional teams, fostering a collaborative and results-oriented environment, emphasizing partnership and shared ownership with internal customers
• Staying Informed: Continuously monitor industry trends, emerging technologies, and changes in relevant regulations to proactively adapt our product strategy, sharing relevant information and insights with internal teams

• Bachelor's degree in Computer Science, Engineering, Business, Product Management or a related field
• 4+ years of experience in product management or technical product management, ideally with a significant focus on platform services and components
• Strong understanding of front-end and back-end development principles, frameworks, and best practices
• Demonstrated experience in building and managing shared component libraries or platform solutions, with a track record of successful collaboration with software engineering teams
• Exceptional communication, presentation, and interpersonal skills, with a proven ability to build strong relationships and influence cross-functional teams, particularly engineering and design
• Proven ability to translate complex technical and legal requirements into clear and concise product specifications, ensuring shared understanding with internal partners
• Experience working in an Agile development environment, with a strong emphasis on collaboration and iterative development

Knowledge of and experience with user management and permissions in complex org structures including cross-org trusts or consortiums is a plus

• Competitive compensation, plus all full-time employees participate in our ownership program
• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
• Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
• Motivosity employee recognition program