Technical Product Manager, Client Experience Job at BlackRock Investments (New York)

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Senior Product Manager - Client Experience - Real Assets

The Client Experience Lead reports into the Head of Product – Real Assets will s...

Location

United States

Salary:

145000.00 - 180000.00 USD / Year

Alter Domus

Expiration Date

Until further notice

Requirements

10+ years in product management, with demonstrated progression to senior leadership roles
Fluency in Real Assets market dynamics and ongoing trends, with the ability to anticipate client needs
Proven experience developing and evolving client-facing enterprise SaaS cloud-native products/solutions from concept through maturity
Demonstrable experience in early-stage product development and client discovery, including working with ambiguity and rapidly iterating
Previous roadmap ownership with justified prioritization frameworks and clear outcomes
Experience with SAFe (Scaled Agile Framework) and disciplined, agile delivery approaches
Ability to manage teams of various seniorities and backgrounds, aligning diverse talents to a strategic vision
Proven ability to influence varied key stakeholders and deliver within a matrixed organization/structure
Experience presenting to and guiding conversations with senior financial services professionals, including client partners and prospects
Strong executive presence with the ability to command credibility across technical and business audiences

Job Responsibility

Own and optimize Real Assets client end-to-end interactions with the new AD Intelligence platform, identifying existing key pain points and priorities for the initial market roll-out
Lead structured discovery sessions with Real Assets clients and prospects to translate business requirements into clear product inputs, use cases, and prioritization recommendations
Serve as the primary product and technology expert for Real Assets clients, enabling commercial demos and maintaining a clear understanding of current and planned technology capabilities
Develop and maintain the Real Assets client-facing roadmap, prioritizing the most impactful use cases and embedding the broader shared capabilities, portal, and Real Assets data/analytics roadmaps
Quantify the impact of roadmap initiatives where possible to support data-driven decision-making
Capture and synthesize client feedback and market signals, feeding insights back into product strategy, roadmap planning, and go-to-market positioning
Build a shared understanding of client needs with technology, business, and delivery teams to generate alignment and confidence in the prioritized roadmap
Deliver clear requirements for technical design and execution of the highest priority work
Work closely with the Head of Client Portals as the Real Assets subject matter expert to ensure consistency and ease of use throughout ADI for Real Assets use cases
Create a market-leading experience for Real Assets clients through an AI-native integrated servicing platform

What we offer

Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Fulltime

Staff Product Manager - Fintech, Client Experience

This role sits within Deel’s Fintech Client Experience group and owns the end-to...

Location

Salary:

Not provided

Deel

Expiration Date

Until further notice

Requirements

Proven experience as a Senior or Staff Product Manager in B2B SaaS or fintech environments
Strong product judgment in complex, regulated, or money-moving systems
Experience owning client-facing workflows built on top of sophisticated backend platforms
Deep empathy for user experience, paired with the ability to reason about technical and operational constraints
Comfort operating in ambiguous problem spaces and driving clarity across multiple stakeholders
Ability to influence without authority and lead through collaboration

Job Responsibility

Own the end-to-end client payment journey, from setup to successful payment handoff
Own payment setup and configuration (cards, bank transfers, billing details, autopay)
Own payment permissions and roles (who can pay, approve payments, or change methods)
Own automatic and recurring payment flows
Provide visibility and clarity around payment status, receipts, overdue invoices, FX, and processing fees
Design and improve product experiences that help clients understand and resolve failed or declined payments
Ensure clients gain confidence in payment status and invoice reconciliation
Ensure clients see which payment method was used for a given transaction
Help clients set up, manage, and trust automatic and recurring payments
Help clients navigate payment permissions and approval flows with clarity around access and roles

What we offer

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

Fulltime

Manager, Product Manager – Technical

Are you ready to join a high performing team shaping the financial solutions of ...

Location

Norway , Oslo

Salary:

Not provided

Mastercard

Expiration Date

July 07, 2026

Requirements

Proven ability to work on own initiative and deliver results
Experience with designing end-to-end process flows from early concepts through design, build, testing, deployment and delivery
Experience working closely, as Product Owner, with developers and solution architects and ability to help drive consensus amongst differing viewpoints
Good understanding of account-based payments and enabling schemes and integrations towards ERP systems
Be inclusive and communicative to all stakeholders and colleagues
Experience from fintech, open banking, bank APIs, ERP integrations or accounting software environments
Good understanding of Procure-to-Pay and Order-to-Cash value chains
Track record of scaling partner-based products across multiple markets
Great presentation and story-telling skills and experience presenting product designs and explaining decisions to stakeholders and clients to get alignment and buy-in
Have a structured mindset and the ability and interest for understanding the technical side of our products and combining it with your business acumen

Job Responsibility

Work with our well-established brands, enhancing our existing product portfolio and scaling the next wave of account-based payment solutions
Create and translate business process and end-user flows into features and functional requirements and drive them forward towards build and deployment together with your team
Ensure business requirements and deliveries are clearly reflected in your team backlog as well as aligned across domains
Drive your own product delivery team with timely business clarifications, feature creation and prioritization
Participate in Scrum and Big Room Planning events (PI Planning)
Have ownership of the end-to-end product delivery pipeline in close alignment with your Product Manager colleagues while driving your own dedicated team

Fulltime

Senior Technical Product Manager, Open Finance Connectivity

We are seeking a Senior Product Manager Technical, Open Finance Connectivity. Th...

Location

Poland , Gdansk

Salary:

Not provided

Mastercard

Expiration Date

June 30, 2026

Requirements

Bachelor's degree is required
an analytical or technical degree from a top-tier institution is preferred
Extensive experience in product development and/or product management is essential
Excellent English is required
Spanish language skills are strongly preferred
Thorough understanding of APIs, Open Banking, Open Finance, developer ecosystems, and financial services is expected
Outstanding analytical and problem-solving abilities, coupled with strong business acumen
adept at identifying key issues and navigating ambiguity effectively
Strong collaboration across teams and outcomes's influence through clarity, expertise, and good communication
Expertise in structuring complex or ambiguous challenges and translating them into actionable steps

Job Responsibility

Be responsible for Mastercard’s open banking connectivity across a portfolio of European countries and all banks within those markets
Manage and prioritise the roadmap for bank connections, including new integrations, new API endpoints, mandated bank updates, and fixes from internal testing or client issues
Perform deep analysis of bank connections end‑to‑end — covering bank‑specific nuances and data normalisation — and proactively use logs, traces, and error patterns to identify gaps, diagnose issues, and drive resolution with Engineering
Use tools to create, run, and maintain test scenarios, reproduce issues, and validate fixes
Partner closely with Engineering teams to ensure timely delivery of new capabilities and high‑quality fixes
Identify when banks expose new open finance or commercial APIs and collaborate with Engineering to assess integration opportunities
Support organisation as the subject‑matter expert for connectivity topics
Build and maintain a network of bank contacts and connections to accelerate troubleshooting and updates
Identify and suggest improvements to connectivity product management processes, tools, and workflows

Fulltime

Senior Technical Product Manager, Open Finance Connectivity

Empowering Consumers and Businesses to harness the power of their data through O...

Location

Poland , Gdansk

Salary:

Not provided

Mastercard

Expiration Date

June 30, 2026

Requirements

Bachelor's degree is required
an analytical or technical degree from a top-tier institution is preferred
Extensive experience in product development and/or product management is essential
Excellent English is required
French language skills are strongly preferred
Thorough understanding of APIs, Open Banking, Open Finance, developer ecosystems, and financial services is expected
Outstanding analytical and problem-solving abilities, coupled with strong business acumen
adept at identifying key issues and navigating ambiguity effectively
Strong collaboration across teams and outcomes's influence through clarity, expertise, and good communication
Expertise in structuring complex or ambiguous challenges and translating them into actionable steps

Job Responsibility

Be responsible for Mastercard’s open banking connectivity across a portfolio of European countries and all banks within those markets
Manage and prioritise the roadmap for bank connections, including new integrations, new API endpoints, mandated bank updates, and fixes from internal testing or client issues
Perform deep analysis of bank connections end‑to‑end — covering bank‑specific nuances and data normalisation — and proactively use logs, traces, and error patterns to identify gaps, diagnose issues, and drive resolution with Engineering
Use tools to create, run, and maintain test scenarios, reproduce issues, and validate fixes
Partner closely with Engineering teams to ensure timely delivery of new capabilities and high‑quality fixes
Identify when banks expose new open finance or commercial APIs and collaborate with Engineering to assess integration opportunities
Support organisation as the subject‑matter expert for connectivity topics
Build and maintain a network of bank contacts and connections to accelerate troubleshooting and updates
Identify and suggest improvements to connectivity product management processes, tools, and workflows

Fulltime

Product Manager - Client Integration

We are looking for a Product Manager to lead the ownership and evolution of Soki...

Location

United Kingdom; Serbia , London; Belgrade

Salary:

Not provided

Sokin

Expiration Date

Until further notice

Requirements

3+ years of product or client-facing product experience, ideally in fintech or payments
Demonstrable experience running customer or partner discovery — going beyond requirements gathering to uncover underlying problems
Familiarity with REST APIs, release management, and CI/CD practices
Strong stakeholder management: comfortable working with engineering teams on technical decisions and presenting to senior leadership
Data and cost-driven approach to prioritisation and performance measurement

Job Responsibility

Define and execute the roadmap for embedded finance and API payment enhancements, balancing partner-specific requests against scalable platform investment
Translate partner requirements into clear product specifications, ensuring delivery is grounded in understood client outcomes — not just stated requirements
Work with the rest of the product team to expand existing service capabilities across payments, wallets, FX, and treasury
Lead the evolution of developer-first APIs, SDKs, and integration tooling
Maintain a portfolio of active partner relationships, running regular discovery sessions to understand evolving needs and surface product opportunities ahead of formal requests
Work with client implementation to ensure onboarding is fast and repeatable and build testing packs, integration documentation, and client update cadences
Manage API release notes and versioning communications, keeping partners informed and unblocked
Work closely with Engineering, Compliance, Sales, and Partnerships to drive delivery and remove blockers
Define and track KPIs including API adoption, transaction volume, partner integration success, and revenue impact

Senior Product Manager, Technical

Lead the vision and growth of our SSP product line on the programmatic digital-o...

Location

United States , New York; Philadelphia

Salary:

130900.00 - 236200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment
7+ years of relevant Product Management experience in an agile software product development environment
Advanced level understanding of customer experience
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Strong requirements elicitation, and proven skills to write concisely and clearly for different audiences
Agile Project Management experience with Agile backlog/project management tools
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories
Ability to lead and drive the product lifecycle by delivering large and complex business/technology initiatives

Job Responsibility

Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
Conduct market and customer research to find opportunities and strategize the product roadmap
Collaborate with development teams to achieve technical deliveries and product releases
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
Develop positive working relationships with internal teams including engineering, marketing, sales, client success

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime