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Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
Act as Product Manager for the scrum team, managing and prioritizing the product backlog based on business impact, risk, and dependencies
Translate solution requirements into clear user stories and acceptance criteria for engineering teams
Collaborate with architecture and development teams to support solution design and ensure alignment with system architecture
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making
Coordinate Agile ceremonies and maintain efficient development flow, including managing technical debt and dependencies
Ensure product quality by partnering with QA to review and validate test coverage for critical billing and payment flows
Identify execution, operational, and organizational issues that impede product success and drive resolution plans
Communicate risks, impacts, and dependencies clearly to stakeholders and leadership
Collaborate with cross-functional teams including sales, marketing, finance, legal, engineering, and external partners
Support and enable Agile and DevOps best practices, including CI/CD and continuous improvement
Develop adoption tools and training materials to support product usage and internal teams
Maintain professional knowledge through ongoing learning and industry engagement
Also responsible for other duties as assigned
Requirements:
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment
5+ years of relevant Product Management experience in an agile software product development environment
At least 18 years of age
Legally authorized to work in the United States
Proven experience with Agile methodologies, backlog management, and Scrum practices
Strong requirements elicitation and technical writing skills
Experience with Agile project management tools and DevOps environments
Ability to develop initiatives, features, and user stories for engineering teams
Experience delivering large and complex business and technology initiatives
Strong communication skills with ability to present complex technical concepts to diverse audiences
Deep understanding of platform technologies including APIs, integrations, performance, and system architecture
Strong analytical and business analysis skills with data-driven decision making
Experience with SQL and data analysis tools
Nice to have:
Experience with billing platforms, including rating, invoicing, and accounts receivable processes
Familiarity with batch processing and end-of-day workflows in high-volume systems
Working knowledge of technologies such as C, C++, or Oracle PL/SQL
Experience assessing production risk and supporting high-availability systems
Strong prioritization, stakeholder management, and decision-making skills in complex environments