Technical Product Manager - AI, CVS Health

CVS Health

Location:
United States

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

83430.00 - 222480.00 USD / Year

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Job Description:

Lead the development and launch of AI and advanced analytic powered full-stack applications for internal and external users at CVS Health's Analytics & Behavior Change organization, working to solve challenging problems at the intersection of technology and healthcare.

Job Responsibility:

Conduct user research, usability testing, and SME interviews to inform product decisions and validate hypotheses
Collaborate with designers to create UX flows, wireframes and designs
Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams
Support engineering and data science teams to implement features by clarifying requirements, facilitating technical discussions, and helping technical team members to understand users and business needs
Manage product backlog, facilitate problem solving, scoping, and prioritization across teams
Run day-to-day planning and ceremonies, and champion Agile practices
Identify and mitigate interdependencies proactively
Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization
Work with end-users, stakeholders, and leadership to continuously evolve the product roadmap
Demonstrate and support dissemination of best practices for product management, product development, release management, user support, issue resolutions and change management

Requirements:

3+ years' experience in Product Management or Technical Product Management role, working cross-functionally with Data Science and/or Engineering teams
3+ years' demonstrated technical fluency, discussing topics such as system integrations, data models, APIs, RPA, and LLM-based solutions at a conceptual level
3+ years' experience communicating technical concepts and implications to business stakeholders, and to translating business concepts into technical requirements for Data Scientists and Engineers
3+ years' experience with user-experience design and testing methodologies
3+ years' experience working with SMEs to uncover nuances in ambiguous system processes
3+ years' experience with stakeholder management
3+ years' experience working with Agile methodologies and software
3+ years' demonstrated ability to drive outcomes in complex environment
2+ years' experience building workflow and decision support applications that leverage AI, ML or other advanced analytic product
Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, or a related quantitative field

Nice to have:

Strong verbal and written communication skills
Experience with claims/payor/payment operations, healthcare technology, or enterprise SaaS
Experience with user adoption strategies and change management for frontline operations teams
Strong Excel/SQL/analytics capability
Comfort with discussing system architecture at a conceptual level
Self-starter and enthusiastic learner of AI and its emerging use cases
Proven track record of managing all aspects of a successful product throughout its lifecycle, especially in taking a product from concept through launch
Passionate about making healthcare more efficient
Master's degree or MBA preferred

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 26, 2025

Expiration:
October 20, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Technical Product Manager - AI