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Technical Physical Security Program Manager

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Whatnot

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Location:
United States , San Francisco

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

140000.00 - 190000.00 USD / Year
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Job Description:

We’re looking for a Technical Security Program Manager to own and scale the physical security technologies that protect our people, offices, and operations globally. You’ll sit within Whatnot’s Corporate Security team and work closely with IT, Finance, People, and Workplace/Facilities. You’ll be hands-on in the tools while also operating as a high-output program manager.

Job Responsibility:

  • Strengthen the integrity, consistency, and compliance of Whatnot’s global physical security program—including access control, video surveillance, intrusion detection, and related systems—through standardized configurations, clear governance, and audit-ready controls
  • Own physical security infrastructure and vendors end-to-end, including vendor selection and onboarding, OKRs, budgets, schedules, installations, preventive maintenance, and ongoing system health across offices
  • Deliver reliable, scalable access control and identity workflows by administering Verkada access control, defining and enforcing role-based access standards, managing the employee badge lifecycle, and ensuring seamless integrations with employee identity systems
  • Lead the global rollout and adoption of security technology programs such as visitor management, travel security, and risk platforms by driving cross-functional delivery, partner readiness, and operational scalability
  • Oversee cameras and surveillance systems globally by defining and maintaining standards for placement, coverage, storage, retention, and compliance, and ensuring consistent deployment and maintenance
  • Drive security system integrations and special projects by partnering with IT, CISO, Finance Systems, and People Systems to improve resilience, monitoring, automation, and reporting across the physical security ecosystem

Requirements:

  • 7+ years of experience in technical or physical security program management, or closely related security operations roles
  • Proven experience deploying and managing enterprise-grade physical security systems across multiple-sites
  • Strong understanding of access control architecture, camera systems, and visitor management technologies
  • Demonstrated success managing vendors, installations, and system integrations in fast-paced environments
  • Technical fluency with APIs and SaaS integrations, including the ability to partner closely with IT and engineering to design and validate integrations
  • Excellent cross-functional communication and program management skills—comfortable translating between technical, operational, and business stakeholders
  • A hands-on, no-task-too-small mindset and willingness to jump in where needed (e.g., printing badges, troubleshooting hardware, validating camera coverage on-site, other Corporate Security responsibilities as needed) to ensure program success

Nice to have:

  • Hands-on experience with the Verkada security platform and its infrastructure components
  • Experience supporting international security environments
  • Experience supporting SOC 2 or other compliance frameworks from a physical/corporate security perspective
  • Background working in high-growth tech, marketplaces, or live/real-time products
  • PSP and/or CPP certification
What we offer:
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement
  • 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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