Technical Parts Specialist Job at Robert Half (Long Beach)

T2 Technical Support Specialist

As a T2 Technical Support Specialist, you’ll be part of the team that powers the...

Location

Canada

Salary:

72000.00 CAD / Year

Smile.io

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical support or solutions engineering support within SaaS, ecommerce, or similar environments
Familiarity with the Shopify Ecosystem: Proven experience collaborating with Shopify merchants, utilizing Shopify apps, and possessing technical skills in modifying Shopify themes
Understanding of APIs, including authentication, response codes, and payloads
able to test and debug integrations confidently
Proficiency in JavaScript, particularly in diagnosing integration or SDK-related issues (CORS errors, missing tags, conflicts)
Strong grasp of CSS and HTML, with experience diagnosing styling conflicts or layout issues and providing safe, actionable fixes
Working knowledge of SQL for investigating data anomalies and tracing records across systems using JOINs or filters
Proficiency with Browser DevTools, Shopify Liquid, and API testing tools (e.g., Postman, Insomnia)
Excellent written and spoken communication skills, with an ability to explain technical concepts to both technical and non-technical audiences
A solutions mindset: you don’t default to “no” you dig into the “why,” share context, and propose practical ways to reach the desired outcome

Job Responsibility

Deliver High-Quality Technical Support: Investigate, troubleshoot, and resolve complex technical issues across multiple systems (APIs, integrations, custom JS/CSS, and data flows)
Provide Expert Product Guidance: Become a Smile product expert and help merchants maximize the benefits of our platform, offering guidance on configuration, integrations, and best practices. This is done through meetings, email conversations, or 1:1
Support Ecommerce Integrations: Diagnose issues in Shopify, BigCommerce, and other ecommerce platforms. Confidently troubleshoot theme conflicts, Liquid templates, or custom storefronts
Diagnose & Debug APIs: Use your understanding of RESTful APIs to debug and test API interactions, identify payload issues, or guide customers through authentication and data handling problems
Use Browser DevTools & JS Knowledge: Investigate widget or SDK behavior, identify CORS or rendering errors, and provide safe code examples or solutions
Collaborate Across Teams: Partner with Product, Engineering, and Success teams to escalate and resolve issues, contributing to documentation and feedback loops that drive continuous improvement
Model Merchant Empathy: Communicate clearly, humanly, and patiently, balancing technical precision with emotional intelligence in every merchant interaction
Maintain Round-the-Clock Excellence: Work as part of a global team to ensure seamless support coverage, writing thorough notes and handoffs that set the next shift up for success
Contribute to Reviews & Merchant Sentiment: Deliver experiences that drive organic growth through positive reviews and customer advocacy, building social proof and pride in the quality of our work
Live Support: Willingness to get involved and help as needed to support cross-functional efforts. Confidently and clearly guide merchants through technical resolutions by joining live troubleshooting calls

Fulltime

Technical Support Specialist

We’re looking for an experienced, curious, and collaborative Technical Support S...

Location

United States , Chicago

Salary:

62000.00 - 74000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

3–5 years in customer support
1–2 years in SaaS, B2B, or complex product environments
Confident in navigating APIs, debugging workflows, and digging into systems
Confident communicator explaining technical topics in simple language
Self-directed and able to plan workload based on urgency and impact
Curious and passionate about the role AI plays in customer support
A team player and coach who uplifts others through mentorship and feedback

Job Responsibility

Communicating efficiently and effectively with customers via chat, email, and/or video
Providing outbound phone calls as part of the offering
Breaking down complex topics for non-technical users
Providing a consultative approach to customer interactions
Supporting 60-70 customers per week
Taking ownership of complex customer questions from first contact to final resolution
Diagnosing, reproducing, and troubleshooting technical issues (APIs, webhooks, SDKs)
Navigating ambiguity using structured thinking and a product mindset
Acting as a mentor providing feedback and initiating upskilling
Coaching peers through tough tickets and flagging trends

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Technical Sales Specialist

We are looking for an experienced Technical Sales Specialst for the McHale produ...

Location

Canada , Abbotsford

Salary:

38.46 CAD / Hour

Matsqui Ag Repair Ltd.

Expiration Date

Until further notice

Requirements

5+ years of experience with the McHale Equipment (sales, service or technical support)
Factory training from McHale
Proven track record in customer service, training and technical demonstrations
Familiarity with agricultural shows and dealer support events
Valid drivers license
Strong understanding of competitor equipment and market positioning
Excellent communication skills and interpersonal skills
Ability to troubleshoot mechanical and hydraulic systems
Strong presentation skills for demos and customer education
High level of organization

Job Responsibility

Deliver field support for McHale balers, wrappers, and related machinery, including but not limited to diagnostics, troubleshooting, and repairs on McHale Machinery
Conduct product demonstrations and equipment walkarounds at farms, shows, and events
Address customer questions with high-level product knowledge and service skills
Build lasting customer relationships through responsiveness, knowledge, and service skills
Collaborate with the dealer sales teams to grow and retain the customer base
Track and manage parts requirements and inventory needs related to McHale Equipment
Travel as needed to support equipment set up, troubleshooting, and customer safety education
Oversee the service team and guide the assembly of McHale Equipment
Complete service reports, documentation and communicate findings to the service team
Always represent the company professionally and uphold customer service standards

What we offer

Competitive hourly wage with possibility of overtime
Company service vehicle with tools provided
Ongoing training with McHale
Health Benefits Packages
Opportunities for growth within the company

Fulltime

Vehicle Tech Line Specialist

As a Tech Line Specialist, you will be an essential member of the Customer Deplo...

Location

United States , Garden Grove

Salary:

70000.00 - 100000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

3+ years’ work experience in customer service
Experience in automotive repair
Graduation from high school or equivalent
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Valid driver’s license required
Ability to think outside the box and find creative solutions to complex problems
Ability to travel as required
A creative curiosity, collaborative work ethic, hardworking enthusiasm
Excellent communication skills and team working tendencies

Job Responsibility

Customer fleet technical support
Answer our Technical Support Line and see customers through to resolution with problems
Manage tier 1 support on our web portal
Help develop and refine our issue tracking systems and process
Track and automate reports on metrics related to customer service success
Contribute to ongoing creation of FAQ to guide other team members in your function and make customer support easier and faster
Help with service parts fulfillment process
Training others on how to use the tools you are mastering
Expect 10% travel

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Port Quality Specialist

This position is responsible for testing and improving software updates, creatin...

Location

United States , Jacksonville

Salary:

Not provided

Volkswagen AG

Expiration Date

Until further notice

Requirements

5+ Years of Audi/Volkswagen Technical Experience
Audi/Volkswagen Technical Training
Master Technician Certification
Extensive Audi/Volkswagen Product Knowledge
Audi/Volkswagen Diagnostic Tools Training
HVE & HVT Certification or in process of obtaining
Master Volkswagen Technician or Audi Master Guild
Extensive Volkswagen and/or Audi product knowledge
Experience with VW/Audi diagnostic tools and equipment programs
Extensive experience using VW/Audi wiring diagrams

Job Responsibility

Tests vehicles under varying conditions to determine and document cause of problems
Communicates problems and solutions to VWGoA/VWAG Quality departments
Evaluates new diagnostic systems and procedures
verifies GFF and service publications
Serve as the primary point of contact between VWGoA's Bentley and Lamborghini brands and internal departments
Repairs, tests, maintains, and updates VW/Audi vehicles to the latest technical level
Performs and evaluates repairs according to newly developed repair information
Provides recommendations to internal departments for modifications to repair procedures
Perform detailed analysis of failed components such as Engines, Transmission and e-machines to determine root causes
Provides on-site vehicle launch support

Fulltime

Customer Success Specialist

We’re looking to bring a new Customer Success Specialist on board to work with o...

Location

Australia , Brisbane

Salary:

Not provided

InspHire

Expiration Date

Until further notice

Requirements

Genuine interest in web technology
Comfortable and confident speaking to prospects and customers over the phone or through online chat
Motivated to help customers on-board
Capable of understanding modern web-based software to explain and train others
Motivation to nurture trialists
Approaches work with maturity, patience, and professionalism
May have experience in Live events, broadcast, production, or construction and plant & tool industries

Job Responsibility

Learn and keep up to date with the Current RMS and OnRent products
Provide excellent support to customers through online conversations or over the phone
Demonstrate the product to prospective customers
Help new trial users get started and on board with the product
Seek feedback from trials and customers to pass on to Product and Development
Take part in ad-hoc projects to help improve business performance and the product

Fulltime

Account Support Specialist

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Biomedical Engineer (Clinical Specialist)

Location

United States , Rochester

Salary:

65000.00 - 85000.00 USD / Year

Brainlab

Expiration Date

Until further notice

Requirements

B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider
1-2 years minimum sales experience with healthcare company preferred
Knowledge of surgical procedures, anatomy and medical terminology preferred
Proficient in the use of PC software applications including Microsoft Office
Self-motivated, detail oriented and a proven history of ability to make independent decisions

Job Responsibility

Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage
Manage and maintain install base, including basic 3rd Party integrations
Analyze and resolve product issues for Brainlab systems at assigned Account(s) via Salesforce through detailed analysis and utilization of critical thinking via technical training and documentation
Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
Provide clinical case coverage & support for Complex Cases and Go Live launches (based on availability)
Manage the process of driving customer utilization, especially via unique workflows and special applications
Act as escalation point for clinical regional issues
Direct and assist Radiology staff in performing necessary scans prior to surgery
Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services
Develop and conduct training programs for hospital staff enabling them to implement in-house training

What we offer

business casual environment
competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits

Fulltime

Technical Parts Specialist

Robert Half

Location:
United States , Long Beach

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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Technical Parts Specialist

Robert Half

Location:United States , Long Beach

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 10, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Job Posted:
January 10, 2026