Technical Parts Specialist Job at Robert Half (Long Beach)

Spare Parts Specialist

The Spare Part Specialist is responsible for driving the spares sales through ac...

Location

United States , Rolling Meadows

Salary:

65000.00 - 75000.00 USD / Year

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

High school diploma or equivalency
Minimum 2 years of customer service-related experience in technical field required
Excellent verbal and written communication skills, attention to detail, customer service and interpersonal skills
Ability to work independently, multitask and manage one’s time
Ability to accurately document and record customer/client information
Previous experience with computer applications such as MS Outlook, Excel, Word and data entry software

Job Responsibility

Drive the spares sales through actively quoting spares and managing spares opportunities to successful capture
Interface with customers as well as internal stakeholders to provide information in response to inquiries about products/services and to handle/fulfill requests
Drive and support programs to increase spares sales and drive improvement in overall customer experience
Drive exceptional brand and buying experiences for all customers across multiple service touchpoints - both digital and physical
Help implement and drive key performance indicators (KPIs) that drive front-end success in spares proposal on time delivery (OTD), capture rate and bookings at various customer touchpoints that impact the customer experience
Support the data collection, reporting and analytics for key metrics within the service department
Provide support to Service Technicians, Project Manager and Account Managers
Understands the importance of maintaining the customer relationship management (CRM) system (Salesforce), leveraging it to manage customer relationships and opportunities
Support generation of new quotes and order fulfillment to ATS LSS Chicago standard and approval policies
Support service request ticket management to successful closure

What we offer

Competitive compensation package
Comprehensive benefits (including health, dental vision and employee assistance program)
Employee Stock Purchase Plan Eligibility
401k with employer match
Tuition reimbursement
Wellness reimbursement
Paid time off
Annual paid volunteer day off
Fully climate-controlled environment
Professional growth opportunities

Fulltime

T2 Technical Support Specialist

As a T2 Technical Support Specialist, you’ll be part of the team that powers the...

Location

Canada

Salary:

72000.00 CAD / Year

Smile.io

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical support or solutions engineering support within SaaS, ecommerce, or similar environments
Familiarity with the Shopify Ecosystem: Proven experience collaborating with Shopify merchants, utilizing Shopify apps, and possessing technical skills in modifying Shopify themes
Understanding of APIs, including authentication, response codes, and payloads
able to test and debug integrations confidently
Proficiency in JavaScript, particularly in diagnosing integration or SDK-related issues (CORS errors, missing tags, conflicts)
Strong grasp of CSS and HTML, with experience diagnosing styling conflicts or layout issues and providing safe, actionable fixes
Working knowledge of SQL for investigating data anomalies and tracing records across systems using JOINs or filters
Proficiency with Browser DevTools, Shopify Liquid, and API testing tools (e.g., Postman, Insomnia)
Excellent written and spoken communication skills, with an ability to explain technical concepts to both technical and non-technical audiences
A solutions mindset: you don’t default to “no” you dig into the “why,” share context, and propose practical ways to reach the desired outcome

Job Responsibility

Deliver High-Quality Technical Support: Investigate, troubleshoot, and resolve complex technical issues across multiple systems (APIs, integrations, custom JS/CSS, and data flows)
Provide Expert Product Guidance: Become a Smile product expert and help merchants maximize the benefits of our platform, offering guidance on configuration, integrations, and best practices. This is done through meetings, email conversations, or 1:1
Support Ecommerce Integrations: Diagnose issues in Shopify, BigCommerce, and other ecommerce platforms. Confidently troubleshoot theme conflicts, Liquid templates, or custom storefronts
Diagnose & Debug APIs: Use your understanding of RESTful APIs to debug and test API interactions, identify payload issues, or guide customers through authentication and data handling problems
Use Browser DevTools & JS Knowledge: Investigate widget or SDK behavior, identify CORS or rendering errors, and provide safe code examples or solutions
Collaborate Across Teams: Partner with Product, Engineering, and Success teams to escalate and resolve issues, contributing to documentation and feedback loops that drive continuous improvement
Model Merchant Empathy: Communicate clearly, humanly, and patiently, balancing technical precision with emotional intelligence in every merchant interaction
Maintain Round-the-Clock Excellence: Work as part of a global team to ensure seamless support coverage, writing thorough notes and handoffs that set the next shift up for success
Contribute to Reviews & Merchant Sentiment: Deliver experiences that drive organic growth through positive reviews and customer advocacy, building social proof and pride in the quality of our work
Live Support: Willingness to get involved and help as needed to support cross-functional efforts. Confidently and clearly guide merchants through technical resolutions by joining live troubleshooting calls

Fulltime

Technical Support Specialist

We’re looking for an experienced, curious, and collaborative Technical Support S...

Location

United States , Chicago

Salary:

62000.00 - 74000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

3–5 years in customer support
1–2 years in SaaS, B2B, or complex product environments
Confident in navigating APIs, debugging workflows, and digging into systems
Confident communicator explaining technical topics in simple language
Self-directed and able to plan workload based on urgency and impact
Curious and passionate about the role AI plays in customer support
A team player and coach who uplifts others through mentorship and feedback

Job Responsibility

Communicating efficiently and effectively with customers via chat, email, and/or video
Providing outbound phone calls as part of the offering
Breaking down complex topics for non-technical users
Providing a consultative approach to customer interactions
Supporting 60-70 customers per week
Taking ownership of complex customer questions from first contact to final resolution
Diagnosing, reproducing, and troubleshooting technical issues (APIs, webhooks, SDKs)
Navigating ambiguity using structured thinking and a product mindset
Acting as a mentor providing feedback and initiating upskilling
Coaching peers through tough tickets and flagging trends

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Technical Sales Specialist

We are looking for an experienced Technical Sales Specialst for the McHale produ...

Location

Canada , Abbotsford

Salary:

38.46 CAD / Hour

Matsqui Ag Repair Ltd.

Expiration Date

Until further notice

Requirements

5+ years of experience with the McHale Equipment (sales, service or technical support)
Factory training from McHale
Proven track record in customer service, training and technical demonstrations
Familiarity with agricultural shows and dealer support events
Valid drivers license
Strong understanding of competitor equipment and market positioning
Excellent communication skills and interpersonal skills
Ability to troubleshoot mechanical and hydraulic systems
Strong presentation skills for demos and customer education
High level of organization

Job Responsibility

Deliver field support for McHale balers, wrappers, and related machinery, including but not limited to diagnostics, troubleshooting, and repairs on McHale Machinery
Conduct product demonstrations and equipment walkarounds at farms, shows, and events
Address customer questions with high-level product knowledge and service skills
Build lasting customer relationships through responsiveness, knowledge, and service skills
Collaborate with the dealer sales teams to grow and retain the customer base
Track and manage parts requirements and inventory needs related to McHale Equipment
Travel as needed to support equipment set up, troubleshooting, and customer safety education
Oversee the service team and guide the assembly of McHale Equipment
Complete service reports, documentation and communicate findings to the service team
Always represent the company professionally and uphold customer service standards

What we offer

Competitive hourly wage with possibility of overtime
Company service vehicle with tools provided
Ongoing training with McHale
Health Benefits Packages
Opportunities for growth within the company

Fulltime

Technical Support Specialist

Location

United States , Springfield

Salary:

20.00 - 24.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays

Job Responsibility

Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras

Fulltime

Customer service and technical support specialist

Would you like to work for an eco-friendly company in the plumbing industry? Are...

Location

Canada , Montreal

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 12, 2026

Requirements

Proficiency in both written and spoken English and French
Prior customer service experience in a call center setting
Ability to thrive under pressure
Demonstrated dynamism and initiative
Ease with computer usage
including the ability to work on multiple platforms

Job Responsibility

Conducting remote troubleshooting for end consumers and companies, addressing technical issues, installation inquiries, and providing product advice on various plumbing products
Managing incoming calls and emails, as well as fulfilling customer parts requests
Ensuring top-notch customer service and devising solutions for customer issues
Responding to inquiries regarding the status of order shipments and delivery
Solving customer problems through targeted questioning
Upholding quality assurance standards and meeting established service levels

What we offer

Working from home
Equipment provided
Being part of a dynamic team
Fun activities to increase team cohesion
Quick hiring process
Bonus program based on the quality of calls, emails as well as presenteeism and punctuality
Benefits program upon permanent hiring
Occasional in-office meetings once every one to two months for team collaboration (candidates must be based in Montreal)

Fulltime

Parts and Components Specialist

Parts & Components Specialist – Estevan, SK. Are you an experienced Heavy Equipm...

Location

Canada , Estevan

Salary:

Not provided

Randstad

Expiration Date

January 15, 2026

Requirements

Journeyperson Heavy Equipment Technician (HET) certification preferred
3rd or 4th year apprentices may be considered
Previous experience repairing or troubleshooting Caterpillar general line components (asset)
Engine, hydraulic, or transmission rebuild experience (asset)
Familiarity with Caterpillar SIS/ET systems an advantage
Strong mechanical aptitude and a safety-first mindset
Excellent documentation, organizational, and communication skills
Valid Class 5 driver’s license with a clean abstract

Job Responsibility

Perform disassembly and assembly of Caterpillar components including transmissions, drives, brakes, pumps, and valves
Conduct detailed part and component inspections according to OEM reusability guidelines
Utilize Caterpillar SIS and ET daily for diagnostics, technical reference, and documentation
Complete all service documentation accurately and on time (inspection sheets, service reports, add sheets)
Collaborate with Service Supervisors, Lead Hands, and other internal teams to meet production and quality targets
Maintain a clean, safe, and organized work area while adhering to all safety procedures and standards

What we offer

Competitive starting wage with bonus opportunities
Paid breaks, vacation, sick, and flex time
Comprehensive health, dental, and vision benefits
RRSP matching and Employee Share Purchase Plans
Tool and boot allowances + company-provided specialty tools
Relocation assistance or sign-on incentives may be available
CAT Dealer training and career advancement opportunities
Safety-first, team-oriented environment

Fulltime

!

Vehicle Tech Line Specialist

As a Tech Line Specialist, you will be an essential member of the Customer Deplo...

Location

United States , Garden Grove

Salary:

70000.00 - 100000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

3+ years’ work experience in customer service
Experience in automotive repair
Graduation from high school or equivalent
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Valid driver’s license required
Ability to think outside the box and find creative solutions to complex problems
Ability to travel as required
A creative curiosity, collaborative work ethic, hardworking enthusiasm
Excellent communication skills and team working tendencies

Job Responsibility

Customer fleet technical support
Answer our Technical Support Line and see customers through to resolution with problems
Manage tier 1 support on our web portal
Help develop and refine our issue tracking systems and process
Track and automate reports on metrics related to customer service success
Contribute to ongoing creation of FAQ to guide other team members in your function and make customer support easier and faster
Help with service parts fulfillment process
Training others on how to use the tools you are mastering
Expect 10% travel

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Technical Parts Specialist

Robert Half

Location:
United States , Long Beach

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Parts Specialist

Spare Parts Specialist

T2 Technical Support Specialist

Technical Support Specialist

Technical Sales Specialist

Technical Support Specialist

Customer service and technical support specialist

Parts and Components Specialist

Vehicle Tech Line Specialist

Technical Parts Specialist

Robert Half

Location:United States , Long Beach

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 10, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Parts Specialist

Spare Parts Specialist

T2 Technical Support Specialist

Technical Support Specialist

Technical Sales Specialist

Technical Support Specialist

Customer service and technical support specialist

Parts and Components Specialist

Vehicle Tech Line Specialist

Location:
United States , Long Beach

Category:
Sales

Contract Type:
Not provided

Job Posted:
January 10, 2026