Technical Ops Lead Job at Vodafone (Pune)

AI/ML Technical Lead

We build breakthrough software products that power digital businesses. We are an...

Location

India , Noida

Salary:

Not provided

3Pillar Global

Expiration Date

Until further notice

Requirements

7+ years of experience in AI/ML development, including leading technical teams
Strong expertise in agentic AI concepts, multi-agent orchestration, and autonomous tool-using AI systems
Hands-on experience with LangChain (chains, agents, custom tools, memory, LLM orchestration)
Experience in Agentic AI
Experience in Computer Vision
Proficiency with modern LLMs (OpenAI, Anthropic, Llama, Mistral, etc.) and fine-tuning methods
Deep knowledge of Python and ML frameworks (PyTorch, TensorFlow, Hugging Face)
Experience building and deploying RAG systems using vector databases (Pinecone, Chroma, Weaviate, etc.)
Strong understanding of ML Ops, CI/CD, containerization (Docker), and cloud platforms (AWS, GCP, Azure)

Job Responsibility

Lead the design, development, and deployment of advanced AI/ML solutions, including LLM-powered applications
Architect and implement agentic AI workflows, multi-agent systems, and autonomous reasoning pipelines
Build scalable applications using LangChain, retrieval-augmented generation (RAG), vector databases, and tool integrations
Mentor and lead a team of ML engineers, data scientists, and AI developers
Collaborate with cross-functional teams (Product, Engineering, Data) to define AI strategies and roadmaps
Optimize model performance, latency, reliability, and cost efficiency
Evaluate new AI frameworks, libraries, and models for integration into the stack
Ensure best practices for code quality, ML Ops, versioning, testing, and monitoring

Fulltime

Mainframe Application Support Technical Lead

Sopra Steria is looking for a Mainframe Application Support Technical Lead in Ch...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Technology: Mainframe (Cobol, JCL, IMS DB, VSAM)
Mainframe Technical Enhancement experience, Knowledge/Experience about Mainframe Modernization activities
BAU Operations like incident management, Troubleshooting skills / Production support experience
Familiar in ITIL framework (Incident, problem, change management)
Database skills: IMS DB
Preferable: Knowledge in TELON, CA7 scheduling, IzWS, Connect Direct, TGS Work Bench, AMI DevX, AMI Ops, Mainframe Development/Enhancement skills/Modernization exposure

Job Responsibility

Mainframe Technical Enhancement
Knowledge/Experience about Mainframe Modernization activities
BAU Operations like incident management
Troubleshooting
Production support

What we offer

Inclusive and respectful work environment
open positions for disabled people

Fulltime

Customer Solution Center- Technical

The role involves working in Customer Solution Centers to provide remote service...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First Level University degree: technical, non-technical (i.e., Bachelor of Arts/ Science)
6+ years experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Strong troubleshooting skills in a technical environment
Advanced Software and hardware knowledge of computing, storage and peripheral devices
Specific knowledge and training with the company's products
Knowledge of multiple product lines (e.g., proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.)
Advanced proficiency with case management databases and tools
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical)
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
Act as a mentor and guide other employees
Provide direction and guidance to process improvements
Articulate clearly, recommend and explain resolutions/clients
Understand and utilize ITIL
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.

What we offer

Health & Wellbeing benefits
Comprehensive suite of benefits that support physical, financial, and emotional wellbeing
Personal & Professional Development programs
Unconditional Inclusion
Flexibility to manage work and personal needs

Fulltime

Implementation Team Lead LATAM

As the Team Lead for Implementation in our LATAM region, you will be responsible...

Location

Brazil , Sao Paulo

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

5+ years of previous people leadership experience in managing Implementation analysts, Technical Consultants, or Technical Project analysts, including coaching, goal setting, and performance management
A proven ability to hire and retain top talent, actively grow high-potential talent, and maintain a high quality bar
Experienced with complex integration projects within a large global setting (e.g., professional services, finance, retail, or general technology)
A proven track record of helping to drive global process change, setting up tools, procedures, and methodologies to ensure operational success at scale
Possess a clear understanding of the dynamics and challenges of working in a global organization
Clear understanding of the challenges inherent in global commerce and the various technical and operational dependencies required for a large client to be successful across different regions
You have a fluent level of Portuguese and English, both written and spoken
Availability to work 3 days in person on Morumbi/SP

Job Responsibility

Set a clear direction for your team that aligns with the long-term goals LATAM, the Americas and the global Implementation Engineering function
Serve as the operations liaison for the President and LATAM leadership team, helping to ensure LATAM operations are aligned with global direction and acting as a voice of Ops and a key change management agent
Serve as a very strong communicator, able to synthesize the complex needs of the region and your team, and effectively translate these requirements to Product and Ops leadership stakeholders
Lead your team to deliver a world-class customer experience, ensuring customers go live efficiently with robust, scalable integrations
Act as a final point of technical escalation, providing guidance and deep technical expertise to help Implementation analysts navigate the most complex projects and integrations
Define clear performance expectations with each team member and effectively communicate the "why" behind strategic decisions and priorities to ensure alignment with Company & Operations goals
Strategically deploy the best people on the most impactful, needle-moving customer projects
Act as a multiplier for your team, leveraging your skills and experience to bring out the best in those around you
You will add processes that accelerate delivery, remove those that slow the team down, and champion long-term solutions over quick fixes
Foster an environment of autonomy, ownership, and accountability, empowering team members to drive their own results

Customer Support Technical Operations Manager

We’re looking for a Technical Operations Manager to build and lead the team behi...

Location

United States; Canada , San Francisco; New York; Portland; Remote

Salary:

168900.00 - 211100.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

7+ years of experience in a technical operations, systems, or tooling engineering role (or adjacent)
5+ years of hands-on people management (ideally leading technical roles/teams)
Deep expertise with Zendesk configuration and administration
Strong technical literacy (APIs, integrations, cloud services, data pipelines, internal tooling)
Demonstrated experience managing sprints, backlogs, and coordinating cross-team delivery
Experience with incident management, root cause analysis, and reliability engineering concepts
Excellent communication skills, able to translate technical complexity to non-technical audiences
Vendor / third-party management experience
Strong problem-solving mindset, bias for action, and proven track record of scaling systems and teams
Brings fresh, creative thinking to complex operational challenges

Job Responsibility

Lead and grow the Technical Ops team
own the domain from intraday management to long term planning
Define and maintain actionable metrics, dashboards, and SLAs to drive performance and accountability
Architect, configure, and manage the lifecycle of core systems (e.g. Zendesk, internal tools), including change control, QA, and rollback strategies
Stay ahead of industry trends to evolve tooling and operational processes - continuously seek improvements in efficiency and scale
Detect and remediate system weaknesses and single points of failure
lead incident response, post-mortems, and escalation practices
Oversee sprint planning and execution for Ops initiatives & tasks
manage the backlog, dependencies, prioritization, and cross-functional coordination
Ensure documentation, runbooks, and internal processes are up to date

What we offer

base salary
equity (stock options)
benefits

Fulltime

Technical Content Lead

About The Role: How do AI teams detect edge cases faster? What’s the best way fo...

Location

United States , San Francisco

Salary:

Not provided

Encord

Expiration Date

Until further notice

Requirements

Technical foundation - background in data ops, ML engineering, or data infrastructure from either a hands-on technical role or a commercial/GTM role
Examples of technical backgrounds: data engineer who built labeling pipelines, ML engineer who worked on MLOps workflows for model deployment/monitoring/fine-tuning, or data scientist who optimized training datasets
Examples of commercial backgrounds: solutions engineer, technical product manager or sales engineer at data/MLOps / annotation platforms
You can read a technical architecture diagram, understand model evaluation metrics, and discuss dataset quality, annotation workflows, and model accuracy with technical practitioners
Comfort creating or directing diverse content formats - whether that's recording technical demos, participating in webinars, or developing event presentations
Ability to translate complex technical concepts into compelling narratives for both practitioners and executives
Strategic commercial mindset - you understand which content bets drive pipeline and revenue
Hands-on operator who develops strategy but also executes
Comfortable with ambiguity and fast pace - you take initiative and adapt quickly

Job Responsibility

Build a scalable content engine across key formats - video, webinars, podcasts, blogs - optimized for each stage of the buyer journey
Create sophisticated technical content that brings our AI data platform to life for executives and data practitioners
Collaborate with tech partners and leading AI teams to showcase cutting-edge use cases and real-world implementations
Develop customer stories and technical case studies
Create content for conferences, tradeshows, and executive roundtables
Partner with Encord Leadership and Product teams to align content strategy with business priorities
Pioneer new content formats that expand reach while generating measurable pipeline
Represent Encord at industry events and conferences (~2 weeks per quarter, Europe/USA)

What we offer

Competitive salary and equity in a hyper growth business
Strong in-person culture: most of our team is in the office 3+ days a week in our loft office in North Beach
18 days annual leave a year + public holidays
Annual learning and development budget
Paid trips to visit prospects, attend conferences, host events across UK, Europe and US
Company lunches twice a week
Monthly socials & bi-annual off-sites

Fulltime

Senior Principal Technical Program Manager - ML Platform

Location

Salary:

231300.00 - 301975.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience on software teams as Development Manager, Technical Product Manager or TPM leading technical platforms areas
Deep domain experience in AI and/or Search. Example: Model Inference, Model Evaluation, Model Training, LLM Ops, Semantic Search, Search Relevance, etc.
Partner with Engineering in defining direction, strategy and execution at Platform level
Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.
Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.
TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.
Experience defining and running end-to-end complex technical programs
Strong leadership, organizational, and communication skills

Job Responsibility

Understand and stay up-to-date on latest innovations in AI and Search. Partner closely with engineering teams to translate these into practical platform evolution for Atlassian bringing value to our customers.
Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.
Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.
Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more.
Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.
Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.
Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.
Manage complex dependencies and projects with a broad scope across the company

What we offer

health and wellbeing resources
paid volunteer days

New

Revenue Operations Manager

We are seeking a highly technical Revenue Operations Manager to architect, integ...

Location

United States , Atlanta

Salary:

Not provided

Tier4 Group

Expiration Date

Until further notice

Requirements

5+ years of experience in Revenue Operations, Business Systems, or Technical Operations roles
Strong hands-on experience with subscription billing platforms (e.g., Zuora, Chargebee, Recurly, Stripe Billing, Salesforce Billing)
Proven experience designing and managing system integrations (APIs, middleware, ETL tools)
Deep understanding of subscription lifecycles and recurring revenue models
Experience supporting CRM and CPQ systems (Salesforce, HubSpot, or similar)
Strong understanding of quote-to-cash and financial system handoffs

Job Responsibility

Own the technical architecture for revenue systems, including CRM, CPQ, billing, subscription management, ERP, and data platforms
Design, implement, and maintain system integrations using APIs, middleware, and ETL tools to support end-to-end revenue workflows
Partner with IT to manage system security, access controls, data governance, and change management for revenue platforms
Configure and maintain subscription billing platforms supporting recurring charges, usage-based billing, renewals, amendments, cancellations, and proration
Ensure accurate invoice generation, payment processing, and data handoff to financial and revenue recognition systems
Support pricing, packaging, and contract changes from a systems configuration perspective
Lead the technical execution and optimization of quote-to-cash workflows across CRM, CPQ, billing, and ERP systems
Automate handoffs between sales orders, subscriptions, invoicing, and revenue reporting
Troubleshoot and resolve system errors, integration failures, and data inconsistencies impacting revenue operations
Own revenue data models across systems to ensure consistency and accuracy

Fulltime

Technical Ops Lead

Vodafone

Location:
India , Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 21, 2026

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Location:India , Pune

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Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Location:
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Contract Type:
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Job Posted:
January 21, 2026