CrawlJobs Logo
Sokin Logo Sokin · IT - Administration

Technical Operations Specialist

United Kingdom, London · Job Posted May 03, 2026
Apply Position
Job Link Share

Job Description

We are seeking a highly motivated and process-oriented Technical Operations Specialist to support our growing office and global operations. This individual will be instrumental in shaping our internal IT and security functions with a proactive and security-first mindset. The ideal candidate must be an expert in modern IT support, policy development, and endpoint security while aligning with global compliance standards and delivering outstanding service.

Job Responsibility

  • Manage and administer Office 365 services and related cloud productivity tools
  • Ensure end-user support SLAs, KPIs, and service objectives are met
  • Administer endpoint security including vulnerability management, patching, and hardening (Windows and macOS)
  • Lead vendor management and procurement processes for IT solutions and services
  • Develop, implement, and maintain IT policies, SOPs, and process documentation
  • Provide first line support for our platform alongside the global support team
  • Provide email security administration including encryption, spam protection, and DLP
  • Administer and manage Windows Defender and related endpoint protection platforms
  • Support global office locations with IT infrastructure and troubleshooting needs
  • Demonstrate security-first implementation in all technical and process decisions
  • Participate in compliance and audit readiness activities for SOC 2, DORA, PCI DSS, GDPR, and ISO 27001
  • Maintain expertise in MDM solutions (e.g., Intune, ManageEngine EndpointCentral) and mobile security
  • Collaborate cross-functionally with Engineering, Product, and Operations teams
  • Support and administer identity and access management via Azure Entra ID
  • Drive IT initiatives around DLP, email encryption, endpoint hardening, and secure collaboration
  • Ensure effective documentation using Confluence, Jira, and other internal platforms
  • Continuously learn and support internal platforms, tools, and technologies as needed

Requirements

  • 5+ years of experience in IT support, security operations, or system administration roles
  • Deep understanding of IT operations and cloud infrastructure (Azure, AWS, GCP)
  • Hands-on experience in email security, endpoint protection, and vulnerability management
  • Proficiency with Microsoft 365, Azure Entra ID, and Windows/macOS administration
  • Experience with MDM tools like Microsoft Intune, EndpointCentral, or similar
  • Understanding of audit frameworks such as SOC 2, DORA, PCI DSS, and ISO 27001
  • Strong written and verbal communication skills with a customer-first attitude
  • Ability to document and streamline IT policies and processes
  • Highly proactive with a solution-driven and security-minded approach
  • Team player with cross-functional collaboration skills
Sokin - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Technical Operations Specialist

8 matching positions

Technical Operations Specialist

The Technical Operations Specialist ensures the availability, performance, and s...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong SAP operational understanding
  • Cybersecurity fundamentals and prevention strategy expertise
  • Networking knowledge: routing, VLANs, WAN/LAN, firewalls
  • Experience with SAP hosting environments
  • Vendor/SLA management
  • Exposure to logistics/supply chain systems
  • Logistics/supply chain or 24/7 operations experience
  • SAP certification and worked experience
  • Cloud (AWS/Azure)
  • Cybersecurity certifications
Job Responsibility
Job Responsibility
  • SAP Hosting & Operations: Working knowledge around the SAP landscapes across on‑premises and/or cloud platforms
  • Ensure effective management of SAP application servers, ASCS/SCS, database platforms, and integration components
  • Co-ordinate and assist in SAP transports, change management, and kernel/patch activities
  • Working knowledge of SAP high availability through clustering, virtualization, backup and DR
  • SLA & Availability Management: Interpret and enforce hosting and security SLAs
  • Ensure alignment to RTO/RPO requirements
  • Manage escalations, incident response, and vendor accountability
  • Cybersecurity Operations: Knowledge of endpoint protection, SIEM, antivirus, vulnerability management
  • Understanding of incident response and threat prevention strategies
  • IAM principles, security hardening, and audit/compliance processes
  • Fulltime
Read More
Arrow Right

Technical Operations Specialist - Off Shift

Technical Operations Specialist (TOS) - supports production in maintaining, trou...
Location
Location
United States , Wyoming
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical degree / Four Year Apprenticeship required or equivalent experience
  • Electrical Journeyman's license
  • Mechanical Journeyman's license
  • Tool and Die, Machine Repair
  • 8 + years as maintenance technician / electrician technician
  • Familiarity with high volume automotive manufacturing processes
  • Knowledge of advanced mechanical / electrical concepts
  • Knowledge of maintenance and construction standards and codes, and applicable laws and regulations
  • High level of interpersonal skills to work effectively with others
  • General knowledge of electrical and mechanical systems to include: basic electricity and electronics, controls and instrumentation, programmable logic control (PLC), robotics, mechanical drives and power transmission systems, fluid power and pneumatics
Job Responsibility
Job Responsibility
  • Perform assigned electrical / mechanical work
  • Responsible for operation, repair, and maintenance of the following electrical / mechanical equipment in assigned area: Conveyors & related equipment, Robots, Automated equipment, Programmable controllers, Tooling & fixtures, Local air handling equipment, Electrical equipment used in the manufacturing process, Vision systems, Lubrication on all systems
  • Perform tasks as directed by supervisor
  • Perform preventative and predictive maintenance activities per schedule
  • Respond to and utilize communication devices
  • Operate industrial mobile equipment
  • Be the “hands-on” technical operational specialist, with both mechanical and electrical responsibilities to assure the optimization of all production equipment
  • Organize, plan and execute maintenance and process projects to include process system upgrades and new installations, design, build & debug as required
  • Support weekend and off shift needs as required
  • Responsible for the planning, scheduling, documenting and execution of all maintenance activities
What we offer
What we offer
  • Relocation benefits
  • Total Rewards (day one well-being at work and at home)
  • Fulltime
Read More
Arrow Right

Senior Technical Operations Specialist

We're on the hunt for a talented and proactive individual to join our team, some...
Location
Location
Poland , Gdansk
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Successful completion of a post-secondary degree or diploma in computer science or technology (or equivalent)
  • Five or more years of proven experience in a technical role supporting multiple systems
  • Experience using scripting languages to perform and automate tasks
  • Using Infrastructure as Code and Configuration as Code such as Terraform and Ansible
  • Experience deploying production services into cloud environments
  • AWS Cloud Practitioner
  • AWS SysOps Administrator or Solutions Architect Associate preferred
  • Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
  • Solid knowledge of Operating Systems & ability to perform troubleshooting required
  • Proven track record building and maintaining infrastructure in cloud environments
Job Responsibility
Job Responsibility
  • Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions
  • Monitoring system and application performance, and logs
  • Creating and testing backup and recovery procedures
  • Responding to alerts and incidents when they occur
  • Investigating and finding solutions to operational issues at the infrastructure, network, os and application levels
  • Escalating issues to vendors or partners when appropriate
  • Follow and improve the best practices and standards that help us keep services safe, secure, and reliable
  • Improve or create our best practices to ensure the smooth operation of services and execution of procedures
  • Develop and improve SOPs for the maintenance of our services and their underlying systems
  • Develop and improve Infrastructure as Code (IaC) and Configuration as Code (CaC) used to maintain services and systems
What we offer
What we offer
  • Stable employment based on a full-time job contract
  • Flexible working hours and work-from-home opportunities (3 days in office)
  • International working environment in a dynamic company
  • Access to the latest knowledge and technologies enabling professional development
  • Training and development possibilities
  • Participating in international projects and international trips
  • Competitive salary dependent on experience and qualifications
  • Private medical coverage for you and your family
  • Sport card
  • Life insurance for you and your family
  • Fulltime
Read More
Arrow Right

Senior Technical Operations Specialist

We're on the hunt for a talented and proactive individual to join our team, some...
Location
Location
Poland , Gdańsk
Salary
Salary:
Not provided
navblue.aero Logo
NAVBLUE Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Successful completion of a post-secondary degree or diploma in computer science or technology (or equivalent)
  • Five or more years of proven experience in a technical role supporting multiple systems
  • Experience using scripting languages to perform and automate tasks
  • Using Infrastructure as Code and Configuration as Code such as Terraform and Ansible
  • Experience deploying production services into cloud environments
  • AWS Cloud Practitioner
  • AWS SysOps Administrator or Solutions Architect Associate preferred
  • Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
  • Solid knowledge of Operating Systems & ability to perform troubleshooting required
  • Proven track record building and maintaining infrastructure in cloud environments
Job Responsibility
Job Responsibility
  • Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions
  • Monitoring system and application performance, and logs
  • Creating and testing backup and recovery procedures
  • Responding to alerts and incidents when they occur
  • Investigating and finding solutions to operational issues at the infrastructure, network, os and application levels
  • Escalating issues to vendors or partners when appropriate
  • Follow and improve the best practices and standards that help us keep services safe, secure, and reliable
  • Improve or create our best practices to ensure the smooth operation of services and execution of procedures
  • Develop and improve SOPs for the maintenance of our services and their underlying systems
  • Develop and improve Infrastructure as Code (IaC) and Configuration as Code (CaC) used to maintain services and systems
What we offer
What we offer
  • Stable employment based on a full-time job contract
  • Flexible working hours and work-from-home opportunities (3 days in office)
  • International working environment in a dynamic company
  • Access to the latest knowledge and technologies enabling professional development
  • Training and development possibilities
  • Participating in international projects and international trips
  • Competitive salary dependent on experience and qualifications
  • Private medical coverage for you and your family
  • Sport card
  • Life insurance for you and your family
  • Fulltime
Read More
Arrow Right

Lab Technical Operations Specialist

We are looking for a motivated Lab Technical Operations Specialist to join our M...
Location
Location
United States , Hillsboro
Salary
Salary:
Not provided
revelit.com Logo
Revel IT
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in laboratory cell culture is required for execution of the CAR-T, PSC, and RPE process
  • Demonstrated proficiency with electronic laboratory notebooks (ELNs), preferably Benchling
  • Strong understanding of Good Documentation Practices (GDP)
  • Excellent data entry and data verification skills, with an eye for detail and trend identification
  • Experience or comfort collaborating with cross-functional teams (e.g., procurement, logistics)
  • Ability to manage complex logistics, including sample coordination and shipping
Job Responsibility
Job Responsibility
  • Execute the ADA CAR-T process on donor materials, requiring proven experience in laboratory cell culture techniques
  • Support process improvement and characterization studies for allogeneic CAR-T processes
  • Culture, maintain, and differentiate PSCs, specifically hESCs
  • Culture Retinal Pigmented Epithelial (RPE) cells, in both 2D tissue culture flasks and 3D stirred tank bioreactors
  • Support process improvement and characterization studies for PSC and RPE processes
  • Thoroughly document experiments in the Benchling electronic laboratory notebook (ELN), adhering strictly to Good Documentation Practices (GDP)
  • Perform review and approval of completed experiments within the Benchling ELN
  • Manage in-process and analytical data by accurately transcribing data from various sources into a central data tool
  • Verify data accuracy during transcription and perform process monitoring to identify potential trends
  • Assist with analyzing data and preparation of experimental protocols, reports, and presentations
  • Fulltime
Read More
Arrow Right

Care Operations Technical Specialist

Color Health is revolutionizing cancer care with the nation’s first Virtual Canc...
Location
Location
United States
Salary
Salary:
Not provided
color.com Logo
Color
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of work experience in coding and analytics for operational workflows
  • A self starter, with an eye for workflow improvements, process inefficiencies and identifying solutions
  • Effective problem solver and systems thinker with an eye toward solution development
  • Experience building automations or scripting solutions using Python or similar programming languages like Java, Javascript and REST APIs.
  • Strong SQL /relational database experience
  • Cross functional collaborator, able to identify process gaps and partner with cross-functional stakeholders to create solutions
  • Data analytics experience
  • Ability to multi-task across multiple projects, teams, and deadlines
  • Solid communication and organization skills, with the ability to synthesize and disseminate information out quickly
  • Solid documentation skills, ability to synthesize and disseminate information out quickly and bring order to complex systems and processes
Job Responsibility
Job Responsibility
  • Identify inefficiencies across our care team operations, systems, and platforms and partner with the larger team to design new ways of working to improve scalability.
  • Gathering and translating stakeholder needs into technical solutions.
  • Scope, design and build internal tooling, scripts and workflow automations for the care services operational team. Maintain these tools, scripts and automations across time and provide support for users including training and issue handling. Examples of workflow automations include: creating scripts for internal teams that reduce manual work related to workflows, issue handling and outreach. Integration with APIs to send/collect information.
  • Build data dashboards, queries and views that allow the care team to effectively run its operations, measure SLAs and outcomes.
  • Perform data analyses as needed to guide decision making for various teams and projects.
  • Develop data management tools & views for managing processes like supply and demand planning, forecasting, capacity planning and patient management and tracking.
  • Support multiple high priority projects and prioritize dynamic workloads in a fast-paced environment.
What we offer
What we offer
  • Competitive salary
  • Comprehensive medical, dental, vision, life, and disability benefits
  • 401k match
  • Monthly phone and wifi stipend for employees, annual ergonomic stipend
  • Generous vacation policy, paid holidays and company-wide recharge days
  • Equal paid parental leave for birthing and non-birthing parents
  • Free cancer screening and prevention resources for employees and their adult dependents
Read More
Arrow Right

Technical User Operations Specialist Weekend Coverage

At Harvey, we’re transforming how legal and professional services operate — not ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
harvey.ai Logo
Harvey
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products
  • Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences
  • Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues
  • Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively
  • Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly
  • Familiarity with customer support tools and CRM systems
  • experience with Intercom is a plus
  • Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment
  • Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs)
  • Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts
  • Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience
  • Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support
  • Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles)
  • Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes
What we offer
What we offer
  • Structured hybrid working arrangement: 3 days in office, 2 days working from home
  • A comprehensive 4-week onboarding and training program designed to set you up for success from day one
  • Professional development stipend to support your continued learning and growth
  • Opportunities to work on cross-functional projects and initiatives that impact user operations company-wide
  • Be part of building something special as we continue to build support operations at Harvey
  • Fulltime
Read More
Arrow Right

Technical User Operations Specialist

At Harvey, we’re transforming how legal and professional services operate — not ...
Location
Location
United States
Salary
Salary:
94000.00 - 126000.00 USD / Year
harvey.ai Logo
Harvey
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products
  • Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences
  • Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues
  • Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively
  • Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly
  • Familiarity with customer support tools and CRM systems
  • experience with Intercom is a plus
  • Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment
  • Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs)
  • Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts
  • Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience
  • Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support
  • Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles)
  • Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes
What we offer
What we offer
  • Comprehensive health, dental and vision coverage
  • retirement benefits (401k match up to 4%)
  • flexible PTO
  • equity plan
  • bonus
  • Fulltime
Read More
Arrow Right