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We are seeking a Technical Operations Manager to own and mature security-focused TechOps capabilities globally. As a regulated financial institution operating across multiple jurisdictions, security, resilience, and operational excellence are fundamental to our technology operations. The TechOps function plays a critical role in protecting identities, endpoints, data, and collaboration platforms across the organisation. This role is designed for a blue-team security professional with strong hands-on experience operating modern security controls at scale. You will hold global accountability for the secure operation of key TechOps security domains, while also acting as the primary TechOps presence in your physical location. The role combines global security operations ownership with regional execution, ensuring consistency, resilience, and regulatory alignment across all locations. The position operates with a high degree of autonomy and is expected to make sound technical and security decisions aligned with organisational risk appetite.
Job Responsibility:
Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers
Operate as a blue-team practitioner, supporting threat detection, investigation, response, security alert triage, incident handling, root-cause analysis and remediation
Ensure effective incident lifecycle management
Own and operate global security tooling
Define and enforce global security operating standards for TechOps
Support privileged access and least-privilege access models globally
Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally
Own MDM and device compliance across regions
Administer Azure Entra ID globally
Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification
Ensure secure email, encryption, and collaboration practices are consistently applied worldwide
Act as a global escalation point for complex security and operational issues
Enable regional TechOps teams and specialists
Drive automation, standardisation, and continuous improvement across global TechOps processes
Maintain accurate asset and access inventories
Provide Level-1 (L1) operational support for platform and production environments
Act as the primary TechOps contact for your office location
Ensure reliable, secure, and professional IT services for your office location
Coordinate local IT vendors, office infrastructure, and equipment as required
Support global compliance and audit readiness for SOC 2, PCI DSS, ISO 27001, GDPR and related data protection regulations
Maintain operational security controls and contribute to audit evidence globally
Support risk assessments and remediation activities
Partner with global IT, Security, Engineering, HR, Legal, and Compliance teams
Maintain audit-ready documentation using Confluence, Jira, and internal platforms
Support evaluation & onboarding of security and IT tooling globally
Requirements:
7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles
Demonstrated experience operating security controls at global scale