Technical Operations Director Job at Robert Half (New York)

Director of Engineering Operations

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP e...

Location

United States , Boston

Salary:

200000.00 - 245000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

5+ years of experience in software operations, technical program management, or engineering leadership within high-growth technology organizations
Proven success scaling engineering teams
Deep understanding of software development lifecycles (SDLC), Agile/DevOps practices, and incident management frameworks
Demonstrated experience defining and operationalizing engineering metrics (e.g., DORA, cycle time, developer experience)
Strong analytical and data-driven mindset, with the ability to build dashboards, measure outcomes, and inform decisions through data
Exceptional communication and collaboration skills, with experience influencing across all levels of an organization
Hands-on operator who thrives in ambiguity and can build systems from the ground up before scaling them
Experience managing budgets, vendor relationships, and cross-functional programs
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Job Responsibility

Engineering Metrics & Continuous Improvement - Define, implement, and manage engineering performance metrics (e.g., DORA, delivery throughput, cycle time). Translate insights into action through reviews, tracking, and reporting to leadership. Partner with Platform and QA teams to ensure data pipelines and dashboards are accurate and actionable
Hiring, Onboarding & Growth Enablement - Collaborate with Recruiting and leadership to improve hiring velocity and maintain quality. Build and continuously refine the engineering onboarding experience to reduce ramp-up time and increase new hire satisfaction. Design systems that help new engineers quickly understand WHOOP’s tools, systems, and culture
Incident Management & Reliability - Oversee the incident lifecycle — ensuring consistent classification, escalation, postmortems, and follow-through. Build accountability for reducing repeat incidents and improving reliability metrics. Collaborate with Platform and SRE teams on root-cause visibility and operational readiness
Operational Excellence & Cadence - Own and facilitate the operational rhythm of the software organization, including leadership syncs, Engineering Manager forums, quarterly reviews, and Software All-Hands. Establish feedback systems that promote alignment, accountability, and clear communication across teams. Identify organizational bottlenecks and develop scalable, data-driven solutions to improve flow and focus
Governance, Compliance & Communication - Serve as a bridge between Software and GRC, Legal, and Finance to ensure operational alignment on compliance, documentation, and governance. Own the Builder (Engineering) Blog and internal communications, maintaining transparency through dashboards, documentation, and reports
Financial & Vendor Management - Manage budgets for developer tooling, DX platforms, and operational vendors. Partner with Finance and Legal on procurement, ROI analysis, and vendor strategy. Ensure investments deliver measurable improvements in productivity and quality

What we offer

equity
benefits

Fulltime

Operations Director

Established insurance brokerage primarily looking for someone with the ability t...

Location

United Kingdom , London

Salary:

60000.00 - 80000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Very Strong IT proficiency/ technical ability
Able to learn new software platforms
Strong understanding of the fundamental role that processes have within a business

Job Responsibility

Manage current software platform with external software house
Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects
Carry out constant upgrades and improvements of Salesforce platform
Ability to plan and deliver projects
Lead contact with 3rd party compliance company
Oversee compliance processes and ongoing activities
Oversee and improve internal workflow processes
Identify and implement new processes across the business

Fulltime

Regional Operations Director

The Regional Operations Director ensures market competitiveness, evaluates finan...

Location

United States of America , Pensacola

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business or related field preferred
Ten years of experience working in the convenience store/gasoline industry or more preferred
including minimum of 5 years of management responsibility
Experience with MS Outlook, Excel, PowerPoint and Word preferred
May require up to 50% travel annually
Comfortable public speaker and presenter
Valid driver’s license required

Job Responsibility

Ensures market competitiveness by monitoring and evaluating competitor pricing activities
analyzing market surveys, preparing forecasts
making adjustments
Evaluates financial status by reviewing cash/over reports, inventory shortages, repair and maintenance expenses, supply expenses, gasoline and grocery sales, profit margins
Determine marketing strategy changes by reviewing operating and financial statements, sales activity
Improves sales and profits by consulting with gasoline and marketing departments to develop strategies to optimize implementation of promotional programs
Maintains stores by conducting inspections to ensure the facility is clean and in good repair
evaluate inventory levels, merchandising
audits paperwork and reports
Protects employees, customers and company assets by maintaining a safe and secure work environment

Fulltime

Technical Director

Technical Director – Studio Sirens. About Studio Sirens Founded in 2024 under Sn...

Location

United States , Loveland

Salary:

140000.00 - 170000.00 USD / Year

Snail Games

Expiration Date

Until further notice

Requirements

10+ years professional software development
3+ in senior/lead or tech leadership
Proven delivery of shipped products or platforms
comfort operating lean and hands-on
Unreal Engine Experience: Proficiency with Unreal Engine, with a preference for experience in UE4 or earlier versions
Strong C++ and/or other systems languages
deep understanding of runtime performance, memory, and build systems
Track record with console development or porting, including optimization and certification workflows
Clear communication, planning, and stakeholder alignment skills

Job Responsibility

Set and own studio-wide technical direction
balance roadmap with near-term delivery
Lead porting initiatives across consoles/PC, including platform compliance, performance, and certification
Architect and implement gameplay, tools, build/CI, and network/infrastructure systems as an IC when needed
Recruit, mentor, and direct a small engineering team
establish standards, code review, and runtime/perf budgets
Define pipelines for profiling, optimization, crash/telemetry, and release management
Partner with design/production on scope, estimates, and risk
translate tech decisions into business outcomes

What we offer

True focus on work/life balance
Paid company holidays, vacation, and separate sick leave
Medical, dental, vision, and Life/LTD
401k with company match

Fulltime

Director of Technical Recruiting

Intercom is seeking a strategic and experienced Director of Technical Recruiting...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

8+ years of technical recruiting experience in a scaling software or technology environment
5+ years leading and developing senior recruiting talent, with exceptionally high standards
Strong experience using recruiting data, metrics, and analytics to drive decisions
Deep understanding of machine learning and engineering talent markets with a proven track record hiring in highly competitive environments
Ability to influence and communicate effectively across technical and executive stakeholders
Demonstrated experience building trust and partnering closely with senior leadership
Creative problem solving, strong organisational skills, and comfort navigating ambiguity
Passion for Intercom, understanding of our product, and excitement for our mission and growth

Job Responsibility

Partner with R&D leadership to align recruiting with business goals and long term org plans
Translate current and future hiring needs into clear, scalable recruiting strategies for AI and core engineering
Provide regular insights and updates on pipeline health, risks, metrics, and progress toward hiring plans
Lead and develop a team of technical recruiting managers and recruiters
Set high standards, provide mentorship, and elevate the team’s capability to hire exceptional talent across multiple technical domains
Foster a culture of accountability, collaboration, and continuous improvement
Reduce low leverage operational work and increase strategic partnership with R&D leaders
Ensure recruiters act as trusted advisors who understand team priorities, talent gaps, and long term growth needs
Introduce scalable processes that allow the team to focus less on coordination and more on high value talent work
Raise the bar on the quality of candidate assessment, stakeholder alignment, and hiring decision making

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Director, Technical Program Management

The Director of Technical Program Management will lead strategic portfolio manag...

Location

United States , Bethesda

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

10+ years of program management, project management or product management experience and a track record of building solutions that create value
4 years of management experience
Deep understanding of product development lifecycles, software development methodologies (Agile, Scrum, Kanban) and understanding of engineering processes.
Proven ability to work effectively with cross-functional teams, including roles such as product managers, business analysts, engineers and designers
Ability to translate technical concepts to non-technical stakeholders and vice versa.
Proficiency in project management and collaboration tools commonly used in software development, such as Jira, Confluence, or GitHub.
Understanding of the specific risks associated with software development projects and the ability to develop and execute risk mitigation plans.

Job Responsibility

Program delivery leadership: Drive planning and execution across multiple teams and platforms, aligning initiatives to business outcomes and OKRs. Orchestrate dependencies, resources, and timelines to deliver reliably at scale. Serve as the accountable owner for portfolio health, including on-time delivery, scope integrity, and benefit realization.
Cross-functional leadership alignment: Create alignment among Product, Engineering, Analytics, Security and GTM on goals, scope, and success criteria. Provide clear, concise communications and executive-ready reporting on status, risks, and trade-offs to enable timely decisions.
Build and lead the technical program management organization
program governance and delivery excellence: Hire, develop, and coach TPMs, fostering a culture of ownership, collaboration, and continuous improvement. Establish program governance, operating rhythms, and tooling (e.g., roadmapping, Jira, dashboards) that improve predictability and transparency. Define and track core delivery metrics (e.g., on-time rate, lead time, dependency aging) and implement data-driven improvements.
Risk, compliance, and quality management: Proactively identify and manage program risks, escalations, and change control to protect timelines and outcomes. Ensure delivery practices align with healthcare requirements such as data privacy and security (e.g., HIPAA), interoperability (e.g., HL7/FHIR), and, where applicable, certifications or regulatory considerations. Partner with Security, Compliance, and QA to prepare for audits, maintain release discipline, and uphold patient safety and product reliability.

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Director of Cards Operations

BrainFinance is a leading financial technology company that provides responsible...

Location

Canada , Montreal

Salary:

115000.00 - 120000.00 USD / Year

BrainFinance

Expiration Date

Until further notice

Requirements

University degree in Business Administration, Operations Management, Finance, or a related field
an MBA or advanced degree is highly preferred
2 years of experience in IT project management
Significant experience in payment/card operations, ideally in leadership roles within the financial services or fintech sectors
Strong knowledge of credit card processing, industry regulations, and compliance frameworks, including VISA rules and PCI-DSS (Payment Card Industry Data Security Standard)
Proven experience in product development and vendor ecosystem management, ensuring seamless integration and alignment with business objectives
Demonstrated ability to enhance operational efficiency and optimize processes in a customer-centric environment.

Job Responsibility

Lead and manage cross-functional teams of specialists (technology, operations, compliance, finance, and vendor partners) in the design, deployment, and administration of payment platforms, software, and data systems
Serve as the key escalation and delivery point for executives and partners, ensuring transparent communication of risks, progress, and overall program health
Champion change initiatives, compliance programs, and audit preparation efforts to ensure regulatory alignment and operational resilience
Plan, organize, direct, control, and evaluate the activities related to payment programs, including BIN sponsorship, product readiness, partner integration, and go-live execution
Develop and implement policies, procedures, and governance frameworks to ensure effective management of electronic payment systems and card lifecycle operations
Meet with internal stakeholders and external partners to define system requirements, technical specifications, budgets, and delivery timelines
Evaluate performance through KPIs, dashboards, and executive reporting, ensuring continuous improvement in customer adoption, spend, risk, and fraud management
Oversee and control program budgets, forecasts, reporting, and expenditures to ensure financial and operational efficiency
Supervise, and guide analysts, engineers, program managers, and vendor resources, ensuring ongoing training, professional development, and adherence to best practices.

What we offer

Group Insurance (Health and Dental)
Retirement Savings Plan (RSP)
Virtual healthcare
Employee Assistance Program (EAP)
Additional Days off (Moving day, Birthday, 5 personal days)
Health and Wellness Program
Office perks: Event Coordinator responsible for social activities, 5-7, snacks provided, yoga and meditation room
Paid subscription to training tools
Benefits for public transportation (Bixi, Opus)
Modern open plan office with pin pong, and pool table

Fulltime

Director of Marketing Operations

This Director of Marketing Operations role is a critical part of the Demand Gene...

Location

United States , Multiple

Salary:

Not provided

UpGuard

Expiration Date

Until further notice

Requirements

Deep Expertise in Marketing Operations: At least 7+ years of experience in a B2B marketing operations role, preferably within a high-growth SaaS environment
HubSpot Mastery: Extensive, hands-on administrative and technical knowledge of HubSpot's full capabilities, including its automation, reporting, and integrations
Data-Driven Mindset: A strong aptitude for using data to build actionable reports, interpret performance, and make strategic decisions
Systems Thinking: The ability to translate complex business challenges into scalable, tech-enabled solutions and workflows
Process-Oriented: A proven track record of creating and scaling efficient lead management and campaign execution processes
Cross-Functional Collaboration: The ability to partner effectively with various teams to align on shared goals and drive unified outcomes

Job Responsibility

Own the Marketing Tech Stack: Take full ownership of all marketing technologies, with a specific focus on optimising HubSpot Marketing Hub to its fullest potential
Design & Optimise Core Processes: Create and manage scalable, efficient processes for lead scoring, lead routing, database health, and attribution modelling
Enable Campaign Execution: Partner with the Growth and Brand & Content teams to build the workflows, segmentation, and tracking necessary for seamless and measurable campaign execution
Streamline Lead Management: Develop and implement the entire lead journey, from initial capture and enrichment to qualification and a smooth handoff to the sales team
Drive Funnel Visibility: Build and maintain comprehensive dashboards and reporting that provide real-time visibility into campaign ROI, funnel performance, and operational efficiency
Collaborate Cross-Functionally: Work closely with Revenue Operations, Sales, and Product to ensure all systems and data are aligned across the entire revenue funnel

What we offer

Monthly Lifestyle subsidy: Our employees use this for financial, physical, and mental well-being
WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
$1,500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
Generous Annual Leave/PTO allowances: Time to recharge your batteries
18 weeks paid Parental Leave: Irrespective of parenting role
Personal Leave Allowance: This includes sick & carer's leave
Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
Top-spec hardware: All team members will be provided with top-spec laptops for their roles

Fulltime

Technical Operations Director

Robert Half

Location:
United States , New York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 25, 2026

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Technical Operations Director

Robert Half

Location:United States , New York

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Contract Type:
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Job Posted:
January 25, 2026