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The Junior IT Operations and Development Specialist will be responsible for supporting the IT infrastructure, ensuring smooth operations, and assisting in the development of software solutions. The ideal candidate will have a passion for technology, a desire to learn, and a proactive attitude.
Job Responsibility:
Support the IT infrastructure, ensuring smooth operations, and assisting in the development of software solutions
Responsible for the Cinemo & EVS (EV Charging Station) server operation
Quality engineering (quality assurance), quality validation, daily service monitoring
Respond to requests from headquarters, content providers, and other clients
Collaborate with other groups to complete projects
Plan and perform mobile and vehicle tests to verify the quality of the certification server and Cinemo's regular/occasional updates
Maintain and improve the quality of services provided
Manage relationships and coordinate efforts between all Hyundai subsidiaries
Supporting client tests and collaborating with headquarters
Support the overall systems operation between Cinemo, clients, and headquarters
Report daily/monthly requests and server resource usage by analyzing data from Cinemo & EVS server
Monitor the status of Cinemo authentication server and respond to any malfunctions
Reports problems that occur during service validation and tests for fixes
Research and prepare test environments of the vehicle and mobile required to verify the functionality of the software
Create and manage test cases of new features
Perform local testing for head unit related features on all available platforms
Execute, gather and distribute the results of tests and test cases
Organize and analyze server log to identify errors and points of improvements
Raise issues revealed from testing, check the progress of the fixes, and validate the fixes through additional testing
Respond to customer reported issues
Respond to and analyze customer issues by investigating and identifying the root cause, reporting a solution, and recommending possible improvements
Requirements:
Bachelor of science degree or equivalent technical experience
2+ years of experience in quality assurance, engineering, or other related field
Understanding and ability to use collaboration tools (JIRA, Confluence, etc.)
Non-Professional experience using Connected Car Services such as OEM navigation systems from any car manufacturer
Test automation tools
Experience with cloud services (AWS, Azure, or Google Cloud)
Strong root-cause analysis skills
Knowledge of IT security
Minor experience with Cloud Servers such as AWS
Excellent oral presentation and writing skills
Organized, detail-oriented, self-motivated, and ability to meet the deadlines
Knowledge of database management systems (SQL, NoSQL)
Nice to have:
Bachelor’s degree in computer science, Information Technology, or a related field
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