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Technical Operational Analyst

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Protocol Infotech

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Location:
United States , Plano, Texas

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Accomplishes business objectives by identifying and solving customer information and processing problems.

Job Responsibility:

  • Accomplishes business objectives by identifying and solving customer information and processing problems
  • identifies project requirements by interviewing customers
  • analyzing operations
  • determining project scope
  • documenting results
  • preparing customer contracts
  • Develops problem solutions by describing requirements in a work-flowchart and diagram
  • studying system capabilities
  • analyzing alternative solutions
  • preparing system specifications
  • writing programs
  • Develops project estimates by identifying phases and elements, personnel requirements, and costs
  • Verifies results by completing tests
  • Prepares customers to use system by conducting training
  • Provides reference for customers by writing documentation
  • providing support and help
  • Maintains systems by researching and resolving problems
  • maintaining system integrity and security
  • Maintains quality service by establishing and enforcing organization standards
  • Prepares reports by collecting, analyzing, and summarizing information
  • Maintains professional and technical knowledge by attending educational workshops
  • reviewing professional publications
  • establishing personal networks
  • benchmarking state-of-the-art practices
  • participating in professional societies
  • Contributes to team effort by accomplishing related results as needed

Requirements:

  • Bachelor’s degree in Computer Applications, Science, Engineering, Technology
  • 2-4 Years experience
What we offer:

Referral fee of $1,000 will be paid if referred candidate is hired by the company

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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