Technical Operational Analyst Job at Protocol Infotech (Plano, Texas)

Operations and Production Support Technical Analyst

The Operations and Production Support Technical Analyst will be monitoring produ...

Location

United States , Torrance

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

JAVA 8, 11, 17
Spring Boot
MSSQL
PGSQL
DB2
RedHat OCP
Linux
Windows IIS
AWS Native Services like S3, Lambda and CloudWatch
5+ years of experience in Operational and technical support roles

Job Responsibility

Monitoring production systems
Troubleshooting issues related to applications, databases and infrastructure
Participate/contribute in root cause analysis
Support technical work to ensure customer issues are resolved within the Service Level Agreement
Work closely with service partner to achieve group goals and customer satisfaction
Collaborate closely with other DSD teams
Provide training to guide team members on system functionalities and support processes

What we offer

Medical
vision
dental
life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Senior Operations Analyst

Barbaricum is currently seeking a proficient Senior Operations Analyst to join o...

Location

United States , Fort Belvoir

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD Secret Clearance
Master’s degree and 8+ years of relevant experience OR Associates Degree and 12 years of relevant experience

Job Responsibility

Directs and controls activities to ensure that technical requirements are met, interfaces with Senior management
Support organizational-level operations and information with higher headquarters, subordinate organizations, and external stakeholders
Manage taskers and staffing packets
Develop and publish organizational-level operations functional policies and procedures, orders, Letters of instruction, other directives, and communications (EXSUMs, Information Papers, Briefings, Reports, etc.)
Control manage and schedule organizational resources (conference rooms, calendars, etc.)
Plan, resource and support organizational events (command and staff meetings, town halls, ceremonies, etc.)
Archive Operations functional documents and information
Represent operations functional leadership at meetings and conferences
and plan and manage facility requirements
Depending on placement in organization, may be required to support special requirements (FOIA, International Program, Government Vehicle Driver, Safety, Security etc.)

Banking & Payments Operations Analyst

Join us as a Banking & Payments Operations Analyst, where you'll support the Pay...

Location

Isle of Man , Douglas

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Accurate data-input skills
Ability to work under pressure
Previous office experience

Job Responsibility

Support with day-to-day payments initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise
Monitoring the banks payment operations to ensure that they are conducted in an efficient and effective manner and comply with the relevant regulatory requirements
Collaboration with teams across the bank to align and integrate payments processes
Identification of areas for improvement and providing recommendations for change in payments processes
Development and implementation of payments procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on payments performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice in payments Services
Participation in projects and initiatives to improve payments efficiency and effectiveness

What we offer

Wellness rooms
On-site cafeterias
Fitness centers
Tech-equipped workstations

Fulltime

Senior F-35 Operations Analyst

Provide Advisory and Assistance Services (A&AS) to the F-35 United Operational T...

Location

United States , Las Vegas

Salary:

Not provided

DCS Corporation

Expiration Date

Until further notice

Requirements

U.S. Citizenship
Bachelor’s degree plus 12 years or a Master’s Degree plus 10 years of relevant experience
Active Top Secret Clearance (SCI Eligible)
Experience in Air Force or Navy operations and tactics
Fighter aircraft knowledge and test experience
Experience developing test plans, reports and other formal technical documents

Job Responsibility

Provide Advisory and Assistance Services (A&AS) to the F-35 United Operational Test Team (UOTT) with developing and managing Test Plans, Test Trials, Reports and developing/processing supporting documentation
Develop test plan and data analysis plan inputs
Develop data analysis tools and methodologies
Manage test data
Create products from test data to achieve test objectives
Provide written test report inputs that augment the generated technical products
Provide A&AS with developing and managing a unified AFOTEC Det 6 data analysis toolset shared across sites
Provide expertise in F-35 Operational Test (OT) flight data analysis techniques and software tool development
Participate in F-35 OT data analysis
Assist Mission Systems Engineer to develop appropriate analysis methodologies and analysis products to fuel test planning and reporting efforts

Fulltime

Customer Support Technical Analyst

The Customer Service team provides support to our customers with a range of quer...

Location

United Kingdom , Theale (Reading)

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

2+ years working within a customer services environment or within Customer success in a SaaS environment
Experience of working within an omni-channel environment
Experience of case management within a CRM environment
Experience of multi-tasking whilst maintaining quality customer interactions
Able to work to within tight service level agreements
Able to operate in a team environment
Able to remain calm and professional under pressure
A logical and methodical approach to problem diagnosis and resolution
Resilient and self-motivated
A passion for technology with some experience of: Windows Server and Windows desktop operating systems

Job Responsibility

Assisting customers with a wide range of technical queries and providing efficient and accurate resolution
Managing queries in line within a structured case management discipline and achieving required Service Level Agreements
Working with other teams within the business to obtain resolution where you are not able to resolve the case independently
Building a knowledge base and continuous improvement of the content to support our internal teams and the customer
Providing our customers with the highest level of service to Delight them at each interaction
Responding to and resolving customer queries via phone, email, chat and the Bottomline customer care portal within set service level agreements
Updating and managing an accurate audit of each customer query within our Customer Record Management software
Managing multiple cases via a variety of communication channels at one time
Working within strict Service level Agreements
Communicating technical information in a customer friendly way

Fulltime

Principal Space Operations Analyst Trainer

Knight Federal Solutions Inc. is seeking a Principal Space Operations Analyst Tr...

Location

United States , Suffolk

Salary:

Not provided

Knight Federal Solutions

Expiration Date

Until further notice

Requirements

One of the following: Bachelor’s degree with a minimum of 10 years of professional and/or military operational experience
or specialized technical training and certifications directly related to the requirement
Master’s degree with a minimum of 6 years of professional and/or military operational experience
or specialized technical training and certifications directly related to the requirement
Joint Forces Staff College or Service equivalent
Thorough understanding of Space Operations and experience at the operational level
Must be willing to travel worldwide, to include areas considered hazardous duty (up to 25% of the time)
Must have an active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a DoD Top Secret security clearance once aboard
Must be able to work on-site in Suffolk, Virginia

Job Responsibility

Acts as a subject matter expert and trainer in Space operations in joint, multinational, interagency, and globally integrated exercises and operations
Integrates into, contributes to, and provides functional continuity in the DTD’s Fires and Effects Section, which consists of military Observer Trainers (OTs) and contractor Analyst Trainers (ATs) providing training and observation in Fires and Targeting, Cyberspace Operations, Space Operations, Public Affairs, Integrated Air and Missile Defense, and Operations in the Information Environment (OIE)
Mentors, trains, and supports new Ots
Participates as a member of Deployable Training Teams (DTTs) comprised of OTs and ATs observing, training, and providing feedback to commanders and their staffs during Chairman’s Exercise Program (CEP) exercises and other joint and multinational exercises, as well as for Mission Rehearsal Exercises and Staff Assistance Visits for named operations
Ascertains key command challenges at the operational and strategic levels of war and conducts cross-functional analysis of information gathered from joint exercises and training events for the development of lessons learned, insights, and best practices
Understands strategic thought and direction as it guides and is influenced by campaign, deliberate, and crisis planning at the operational level
Researches national strategic documents, historical exercise documents, real world operations, the operating environment, command mission, organization, plans, and orders, as well as interagency and coalition policies, strategies, and plans
Conducts trend analysis, understands and improves battle rhythms, provides observation and training, ties phased operational planning to strategic thought, and develops feedback
Develops the Commander’s Facilitated After-Action Review (FAAR), Executive Summary Report (ESR), Combined Functional Report (CFR), and Internal After Action Review (IAAR), Post-event debriefs and summaries, and input into the Joint Lessons Learned Information System (JLLIS)
Updates and maintains documents, articles, and periodicals such as "Joint Operations Insights and Best Practices" and joint functional area focus papers

Security Operations Analyst

As a Security Operations Analyst within our Information Security Team you will p...

Location

Portugal , Lisbon

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Demonstrable deep experience of design and build of systems integration, ideally in a security operations environment
strong technical and IT operations background, with strong experience
experience of working with Splunk or similar SIEM platforms, Service Desk systems and security monitoring tools desirable with experience in designing and developing these platforms
familiarity and experience with Windows, macOS, Linux, and Unix operating systems
computer networking and cloud technology fundamentals
understanding of Active Directory, LDAP, IDaaS (AAD)
rudimentary security knowledge and awareness of firewalls, proxies, antivirus, and IPS/IDS concepts
experience scripting in Python or PowerShell
experience using Microsoft Excel and Word
excellent written and verbal communication skills

Job Responsibility

Promote a security first culture at TUI
work with resolver teams to ensure that information security events and incidents are automatically generated, appropriately addressed and closed in local ticketing systems and ensure reporting on key performance indicators and service levels
adopt a pragmatic and ‘can-do’ attitude in everything you do, partnering with your colleagues across the TUI businesses and IT functions worldwide
build strong working relationships and influence others to do the right thing to Protect our Smile
monitor for alerts from security tools, including, but not limited to, security analytics platforms, automation tools, ticket management systems, user-reported alerts, and others
triage security alerts, including initial analysis to determine the validity of alerts and gather additional context
use network and host security tooling to perform additional investigation
work the full incident lifecycle from detection, investigation, response, to remediation for security alerts
contribute to the further development, maintenance, and standardization of SOC processes, policies, and procedures
work with other IT/security teams to identify areas for improvement around detection, investigation, and response

What we offer

Attractive remuneration, bonus opportunity, exclusive travel perks & discounts, extensive health & wellbeing support, and more
flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance and offer hybrid or remote working models
opportunities to upskill, reskill and grow your career
access the TUI Tech Learning Hub to level-up and reach your ambitions
participate in our tech communities and collaborate on global projects and teams
get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community.

Fulltime

Security Operations Analyst

As a Security Operations Analyst within our Information Security Team you will p...

Location

Portugal , Lisbon; Oporto; Barcelona; Madrid; Flexible

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Demonstrable deep experience of design and build of systems integration, ideally in a security operations environment
Strong technical and IT operations background
Experience with Splunk or similar SIEM platforms, Service Desk systems, and security monitoring tools
Familiarity with Windows, macOS, Linux, and Unix operating systems
Computer networking and cloud technology fundamentals
Understanding of Active Directory, LDAP, IDaaS (AAD)
Rudimentary security knowledge of firewalls, proxies, antivirus, and IPS/IDS concepts
Experience scripting in Python or PowerShell
Experience using Microsoft Excel and Word
Excellent written and verbal communication skills

Job Responsibility

Monitor for alerts from security tools
Triage security alerts
Use network and host security tooling to perform additional investigation
Work the full incident lifecycle from detection, investigation, response, to remediation for security alerts
Contribute to the further development, maintenance, and standardization of SOC processes, policies, and procedures
Work with other IT/security teams to identify areas for improvement around detection, investigation, and response
Research common and topical commodity and APT-based malware tactics and techniques
Provide feedback on detection rules to help tune security tools and minimize false positives
Participate in SOC working groups and sub-teams to help generate and execute on new ideas for content, technology advancements, and proactive defence improvement projects

What we offer

Attractive remuneration
Bonus opportunity
Exclusive travel perks & discounts
Extensive health & wellbeing support
Flexible working models
Opportunities to upskill, reskill and grow your career
Access to TUI Tech Learning Hub
Participation in tech communities and collaboration on global projects and teams
Involvement in local charity and sustainability initiatives

Fulltime

Technical Operational Analyst

Protocol Infotech

Location:
United States , Plano, Texas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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