Technical Operational Analyst

• Accomplishes business objectives by identifying and solving customer information and processing problems
• identifies project requirements by interviewing customers
• analyzing operations
• determining project scope
• documenting results
• preparing customer contracts
• Develops problem solutions by describing requirements in a work-flowchart and diagram
• studying system capabilities
• analyzing alternative solutions
• preparing system specifications
• writing programs
• Develops project estimates by identifying phases and elements, personnel requirements, and costs
• Verifies results by completing tests
• Prepares customers to use system by conducting training
• Provides reference for customers by writing documentation
• providing support and help
• Maintains systems by researching and resolving problems
• maintaining system integrity and security
• Maintains quality service by establishing and enforcing organization standards
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains professional and technical knowledge by attending educational workshops
• reviewing professional publications
• establishing personal networks
• benchmarking state-of-the-art practices
• participating in professional societies
• Contributes to team effort by accomplishing related results as needed

• Bachelor’s degree in Computer Applications, Science, Engineering, Technology
• 2-4 Years experience

Referral fee of $1,000 will be paid if referred candidate is hired by the company