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Glean Logo Glean · -

Technical Marketing Engineer

United States, Palo Alto 150000.00 - 200000.00 USD / Year · Job Posted February 18, 2026
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Job Description

Glean is seeking a Technical Marketing Engineer–Agent Development to build agents for customers’ support and sales teams to deliver real business ROI through concrete workflows. We are looking for someone with hands-on experience building agents and deep understanding of the workflows, systems and methodologies that are commonly used for support and/or sales teams.

Job Responsibility

  • Build and scale agents that transform how sales and/or support teams operate, driving adoption through enablement and training
  • Understand the way of working, processes, common tools and data sources of the support and/or sales department in depth and build agents that can drive concrete business impact
  • Cultivate relationships with agent builders, admins, users and sales/support leaders, capturing their feedback and turning them into actionable insights that deepen trust and adoption of Glean Agents
  • Represent Glean at conferences and events showcasing real-world agents, explain how they work, how to build them and the business impact

Requirements

  • 4+ years of experience in sales engineering, solutions architecture, product engineering or related field
  • You have hands-on experiences building agents
  • You have deep domain knowledge of the sales and/or support department and their required tools/data sources
  • You have a deep understanding of the latest AI technologies, including model capabilities, agent building best practices, evaluation, etc
  • You are an avid user of AI tools and agents yourself
  • You are an excellent communicator: able to explain how new technology works and its impact in simple terms tailored to your audience, both in written format and live presentations
  • Strong technical skills. You can build agents in code, evaluate their quality, and use advanced agent tools to meaningfully improve performance
  • Collaborative and influential. You work seamlessly across marketing, sales, engineering, product, partners and customers, helping to grow Glean’s footprint in the sales and/or support market

What we offer

  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily
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