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Technical Manager

Avara Foods

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Location:
United Kingdom, Wednesbury

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Technical Manager will provide strategic leadership for the site Technical function, ensuring strong performance in food safety, quality, legality and customer expectations. As a key member of both the Site Senior Management Team and the wider Avara Technical community, the Technical Manager will set direction, ensure operational delivery through effective leadership, and act as the primary technical interface for customers, regulators, and auditors. The role ensures the integrity and continuous improvement of the site Quality Management System (QMS), oversees food safety risk management, and champions Avara’s Food Safety & Quality Culture across all departments.

Job Responsibility:

  • Provide clear strategic direction for the site Technical function, ensuring resources, capability and structure support business needs
  • Lead, coach and develop the Lead Quality Manager to build a high-performing, future-ready technical leadership pipeline
  • Lead, coach and develop the Quality Systems Manager and Hygiene Manager
  • Maintain clear visibility of the development, performance and support needs of the Quality Managers, ensuring the Lead QM has the direction, coaching and resources needed to develop them effectively
  • Ensure consistent application of HR processes, including absence, grievance and disciplinary procedures
  • Promote a strong Food Safety & Quality Culture, ensuring expectations are visible, understood and embedded across all functions
  • Actively contribute as part of the Site Senior Management Team to deliver site performance, budget, and continuous improvement objectives
  • Provide strategic oversight of the site Quality Management System, ensuring compliance with Avara QMS, legal requirements, and customer standards
  • Lead customer, certification and regulatory audits (e.g., BRCGS, Red Tractor, retailer audits), ensuring high standards of preparation and delivery
  • Ensure the Lead QM and Quality Systems Manager maintain internal audit schedules, CAPA effectiveness, and timely close-out of non-conformances
  • Chair or actively participate in HACCP and Food Safety Team meetings and ensure food safety risks are proactively identified, assessed and controlled
  • Review site performance data (audit trends, KPIs, micro, complaints, non-conformances) to identify systemic issues and drive long-term improvements
  • Ensure robust monitoring and verification systems are in place to maintain legal and customer compliance across site operations
  • Provide Operations teams with strategic technical guidance to ensure product safety, integrity, quality, and customer requirements are consistently achieved
  • Oversee the investigation of significant product, process or customer issues, ensuring root causes are properly addressed and preventative actions embedded
  • Lead the escalation, management and communication of serious food safety, integrity or quality risks
  • Own the technical functional budget, ensuring cost-effective management of laboratory testing, pest control, hygiene contracts, waste, packaging specifications, and other technical services
  • Act as the primary technical contact for retailer technical managers, Avara Commercial teams and regulatory authorities
  • Build strong, transparent relationships with customers, ensuring trust, confidence, and proactive communication, particularly during visits, audits and issue resolution
  • Ensure external service providers (pest control, laundry, hygiene, lab services) perform to contracted standards and support continuous improvement
  • Serve as the senior site liaison for enforcement bodies (Environmental Health, APHA, Trading Standards, OV/Official Controls partners)
  • Ensure all product, packaging and ingredient specifications are approved, accurate and aligned with customer requirements
  • Provide senior technical governance over NPD/EPD activities, ensuring safe, controlled introduction of new products, ingredients and processes
  • Support Management of Change processes ensuring technical risks are assessed and controls agreed before implementation

Requirements:

  • Food-related HND (or equivalent)
  • Intermediate Food Safety (Level 3)
  • Intermediate HACCP (Level 3)
  • Internal auditing qualification
  • Experience of BRCGS or ISO 9001/9000 standards
  • Proven experience in a leadership role within a food manufacturing environment
  • Strong communication and interpersonal skills, both written and verbal
  • Proactive problem-solving ability
  • Current full driving licence

Nice to have:

  • Food-related degree
  • Advanced HACCP (Level 4)
  • Advanced Food Safety (Level 4)
  • Lead Auditor qualification
  • Experience of major UK retailers
  • Knowledge of environmental compliance in a food manufacturing setting
  • Negotiation and influencing skill
What we offer:
  • 33 Days Holiday
  • 6% Pension
  • Life Insurance
  • Various lifestyle benefits, including wellbeing resources and shopping perks and discounts

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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