Technical Manager Job at JLL (Hong Kong)

Manager, Technical Account Management

In this role you will lead a team of Technical Architects who serve as the bridg...

Location

United States , New York

Salary:

230000.00 - 260000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

3-5 years of people management experience, preferably leading technical customer-facing teams
Proven track record of building and scaling high-performing teams in fast-growing environments
Experience developing talent and creating career growth paths for technical professionals
Strong coaching and mentorship abilities with a focus on both technical and soft skill development
8-10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise
Deep understanding of enterprise software implementations, APIs, databases, and data integration systems
Experience with customer success methodologies, metrics, and best practices
Proven ability to manage complex technical projects with multiple stakeholders
Exceptional communication and presentation skills with ability to influence at all organizational levels
Strong analytical and problem-solving abilities with a data-driven approach to decision making

Job Responsibility

Build, hire, and develop a high-performing team of Technical Architects focused on our largest Enterprise customers
Provide mentorship, coaching, and career development opportunities for team members
Establish team goals, performance metrics, and accountability structures that drive customer success outcomes
Foster a culture of continuous learning and technical excellence within the team
Drive retention and expansion strategies for our largest Enterprise customers in partnership with Sales leadership
Develop and implement scalable processes for customer onboarding, success planning, and expansion
Analyze customer health metrics and develop proactive intervention strategies
Ensure consistent delivery of technical expertise and guidance across all customer engagements
Maintain deep technical knowledge of Hightouch's platform and stay current with product developments
Establish technical best practices and standards for customer implementations

What we offer

Meaningful equity compensation in the form of ISO options
Offer early exercise and a 10 year post-termination exercise window

Fulltime

Technical Program Manager, Integration Management

Our Technical Operations team is looking for a Technical Program Manager to supp...

Location

United States

Salary:

110000.00 - 125000.00 USD / Year

EnergyHub

Expiration Date

Until further notice

Requirements

5+ years of experience leading large cross-team initiatives
A strong understanding of the software development lifecycle (SDLC) and related technologies
Experience working in a consulting environment, or otherwise experience coordinating with third-party business and technical teams
The ability to understand and discuss technical concepts with engineering teams
Proven experience building new processes and rolling them out to teams and departments
Comfortable working with stakeholders of all levels
Ability to translate technical concepts for business stakeholders

Job Responsibility

Interface with our DER device partners as they integrate against our APIs
Work with device partner stakeholders to communicate implementation requirements, related technical documentation, identify risks, manage and monitor project schedules
Create, manage, and deliver implementation content for partners
Own the triage process for partner issues and bugs
Coordinate with the product, partner, customer success, and engineering teams to represent and help shepherd new partner-related product capabilities
Monitor the progress of partners to ensure they move through our process
Facilitate a system for how technical specs are maintained and delivered to partners

What we offer

100% paid medical for employees
401(k) with employer match
Casual environment
Flexibility to set your own schedule
Fully stocked fridge and pantry
Free Citi Bike membership
Secure bike rack
Gym subsidy
Paid parental leave
Education assistance program

Fulltime

Technical Account Manager

Excited to be partnering with a forward-thinking business who are looking to app...

Location

United Kingdom , Greater Manchester

Salary:

40000.00 - 50000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Proven experience in a Technical Account Manager or similar technical customer-facing role
Exceptional attention to detail and a proactive approach to problem-solving
Strong relationship management and communication skills - both written and verbal
Ability to influence and collaborate effectively with internal teams, suppliers, and customers
Solid understanding of quality management, supplier auditing, and technical standards
Highly organised with the ability to manage multiple priorities and projects simultaneously

Job Responsibility

Drive and maintain all technical standards across the business
Develop and enhance internal systems and processes to support technical and quality functions
Build and maintain strategic partnerships with key customers and suppliers
Act as the main point of contact for all technical queries and product-related issues
Identify and resolve quality issues, implementing corrective actions where required
Support the day-to-day running of the technical function
Conduct supplier audits and visits to ensure they meet customer and company requirements
Manage supplier approval processes and ensure ongoing compliance
Collaborate closely with cross-functional teams to deliver outstanding customer satisfaction

Technical Project Manager

Join a dynamic, forward-thinking team shaping the future of internal tools. Here...

Location

United States , Sunnyvale

Salary:

Not provided

Enormous Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Business, Information Systems, or a related field
3+ years of progressive experience in technical product management, enterprise systems (e.g., Salesforce, Gainsight, Netsuite, CDP), consulting, or internal tool development
Familiarity with project management best practices, with demonstrated interest in backlog management and cross-functional coordination
Excellent communication and organizational skills, with strong attention to detail and the ability to manage multiple priorities effectively
Proven ability to lead stakeholder discussions, provide project updates, and clarify expected outcomes
Expertise in identifying root causes of complex technical issues and crafting precise technical requirements
Strong customer focus, with an ability to translate customer insights into team and project goals
Adaptable and able to thrive in a dynamic, fast-paced environment

Job Responsibility

Backlog Support & Initiative Management
Manage a backlog of ~30 high-impact initiatives, focusing on discovery, problem framing, and gathering cross-functional insights to ensure projects are ready for steering committee prioritization
Roadmap & Project Updates
Collaborate with tech teams to help maintain an up-to-date roadmap, tracking progress and communicating key updates to stakeholders
Support coordination efforts across teams, making sure project information is clear and accessible and escalating any risks or blockers
Quarterly Reports & Internal Training
Assist with the creation of quarterly win reports for senior leadership presentations, capturing program highlights and key outcomes
Enhance training and enablement materials for Internal Tools tech teams to elevate our standards in planning and delivering impactful initiatives

Technical Engagement Manager / Account Manager

The Technical Engagement Manager (TEM) plays a key role in the delivery of clien...

Location

United States , New York

Salary:

150000.00 - 180000.00 USD / Year

EvolutionIQ

Expiration Date

Until further notice

Requirements

3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
Ability to balance client needs with budget and capacity
Effective communication skills across teams with both technical and non-technical people
along with strong ability to communicate complex problems
Proficiency in data analysis and manipulation with Excel and other analytical tools
Background working with data, as an analyst, consultant, or in a client management capacity
Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
Ability to handle the ups and downs of early startup life
Enthusiasm for team work and pair work
Kind, empathetic, polite and professional

Job Responsibility

Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion
Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective
Support other business and operational development initiatives, as required
Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
Weekly status updates and escalate project risks to clients and the delivery team
Document client business rules, requirements and processes and ensure proper configuration of the platform

What we offer

Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching
Additional family, wellness, and pet benefits
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers)
Flexible schedule for new parents returning to work
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend
$1,000/year for each employee for professional development
Opportunities for tuition reimbursement
Annual bonus plan
Company equity plan (RSUs)

Fulltime

Technical Records Manager

flydocs is an asset management solution provider with the aviation industry’s mo...

Location

India , Vadodara

Salary:

Not provided

flydocs

Expiration Date

Until further notice

Requirements

8+ years of experience in aviation technical records and asset management, including 3+ years in a managerial role
Expertise in aircraft asset lifecycle management, covering lease agreements, redelivery processes, audits, and regulatory compliance
Proven ability to lead cross-functional teams, prioritize tasks, and manage multiple projects while ensuring compliance with aviation regulations
Strong experience in customer interactions, negotiations, and stakeholder management
Bachelor's degree in Aeronautical/Aerospace/Aircraft Maintenance Engineering (preferable)
Expertise in aircraft technical records, maintenance programs, airworthiness compliance, and transitions
Good knowledge of M&E systems like AMOS, Trax, Maintenix, and OASES
Experience with flydocs or similar digital records management systems preferred
Strong knowledge of EASA, FAA, and ICAO regulations for lease transitions and audits
Skilled in aircraft data migration, audits, and end-of-lease documentation management

Job Responsibility

Oversee technical records project delivery across multiple clients, ensuring customer excellence, operational efficiency, and revenue growth
Lead and optimize team performance, foster a collaborative, high-performing environment, and strategically allocate resources to meet project priorities
Drive continuous process improvements to enhance efficiency, compliance, and overall project excellence
Plan, prioritize, and manage project workloads across multiple clients, ensuring seamless execution and alignment with business goals
Ensure project delivery meets or exceeds customer expectations in quality, speed, and reliability within defined parameters
Strategically allocate resources by leveraging the right expertise and capabilities across teams to effectively achieve project priorities
Drive continuous improvement by evaluating team performance and embedding best practices across operations
Evaluate internal processes and systems to ensure operational effectiveness, collaborating with training, quality, and product innovation teams to drive continuous improvement
Foster seamless collaboration with Engineering Services VP, Tech Managers, Reporting Team Leads, and Finance/Sales/CSM to align client priorities with business objectives and deliverables
Develop and mentor a high-performing team through continuous learning and professional growth opportunities

What we offer

Generous leave policy, 25 annual leaves, 7 sick leaves plus maternity & paternity options
Inclusive medical insurance, For you, plus your spouse and up to two children
Group personal accident policy
Employee Assistance Program (EAP) and telehealth
Term life insurance
Empowerment through ownership
Global networking opportunities

Fulltime