Technical Manager Jobs

Manager, Technical Account Management

In this role you will lead a team of Technical Architects who serve as the bridg...

Location

United States , New York

Salary:

230000.00 - 260000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

3-5 years of people management experience, preferably leading technical customer-facing teams
Proven track record of building and scaling high-performing teams in fast-growing environments
Experience developing talent and creating career growth paths for technical professionals
Strong coaching and mentorship abilities with a focus on both technical and soft skill development
8-10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise
Deep understanding of enterprise software implementations, APIs, databases, and data integration systems
Experience with customer success methodologies, metrics, and best practices
Proven ability to manage complex technical projects with multiple stakeholders
Exceptional communication and presentation skills with ability to influence at all organizational levels
Strong analytical and problem-solving abilities with a data-driven approach to decision making

Job Responsibility

Build, hire, and develop a high-performing team of Technical Architects focused on our largest Enterprise customers
Provide mentorship, coaching, and career development opportunities for team members
Establish team goals, performance metrics, and accountability structures that drive customer success outcomes
Foster a culture of continuous learning and technical excellence within the team
Drive retention and expansion strategies for our largest Enterprise customers in partnership with Sales leadership
Develop and implement scalable processes for customer onboarding, success planning, and expansion
Analyze customer health metrics and develop proactive intervention strategies
Ensure consistent delivery of technical expertise and guidance across all customer engagements
Maintain deep technical knowledge of Hightouch's platform and stay current with product developments
Establish technical best practices and standards for customer implementations

What we offer

Meaningful equity compensation in the form of ISO options
Offer early exercise and a 10 year post-termination exercise window

Fulltime

Technical Program Manager, Integration Management

Our Technical Operations team is looking for a Technical Program Manager to supp...

Location

United States

Salary:

110000.00 - 125000.00 USD / Year

EnergyHub

Expiration Date

Until further notice

Requirements

5+ years of experience leading large cross-team initiatives
A strong understanding of the software development lifecycle (SDLC) and related technologies
Experience working in a consulting environment, or otherwise experience coordinating with third-party business and technical teams
The ability to understand and discuss technical concepts with engineering teams
Proven experience building new processes and rolling them out to teams and departments
Comfortable working with stakeholders of all levels
Ability to translate technical concepts for business stakeholders

Job Responsibility

Interface with our DER device partners as they integrate against our APIs
Work with device partner stakeholders to communicate implementation requirements, related technical documentation, identify risks, manage and monitor project schedules
Create, manage, and deliver implementation content for partners
Own the triage process for partner issues and bugs
Coordinate with the product, partner, customer success, and engineering teams to represent and help shepherd new partner-related product capabilities
Monitor the progress of partners to ensure they move through our process
Facilitate a system for how technical specs are maintained and delivered to partners

What we offer

100% paid medical for employees
401(k) with employer match
Casual environment
Flexibility to set your own schedule
Fully stocked fridge and pantry
Free Citi Bike membership
Secure bike rack
Gym subsidy
Paid parental leave
Education assistance program

Fulltime

New

Technical Account Manager

Excited to be partnering with a forward-thinking business who are looking to app...

Location

United Kingdom , Greater Manchester

Salary:

40000.00 - 50000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Proven experience in a Technical Account Manager or similar technical customer-facing role
Exceptional attention to detail and a proactive approach to problem-solving
Strong relationship management and communication skills - both written and verbal
Ability to influence and collaborate effectively with internal teams, suppliers, and customers
Solid understanding of quality management, supplier auditing, and technical standards
Highly organised with the ability to manage multiple priorities and projects simultaneously

Job Responsibility

Drive and maintain all technical standards across the business
Develop and enhance internal systems and processes to support technical and quality functions
Build and maintain strategic partnerships with key customers and suppliers
Act as the main point of contact for all technical queries and product-related issues
Identify and resolve quality issues, implementing corrective actions where required
Support the day-to-day running of the technical function
Conduct supplier audits and visits to ensure they meet customer and company requirements
Manage supplier approval processes and ensure ongoing compliance
Collaborate closely with cross-functional teams to deliver outstanding customer satisfaction