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The Technical Manager will drive operational contributions throughout the bid lifecycle including both pre-construction and site administration services for all client opportunities. The Technical Manager will also provide operational experience and support throughout the bid cycle from Sales > Pre-Sales > Commercial > Pre-Construction > Operations. The Technical Manager will work closely with the Project Directors and Operation Managers to understand their associated operational strategies, as well as with the Project Support Manager to aid the development of a complimentary, high performing pre-construction and site administration function. They will become the ‘go to’ person for all technical matters relating to the client’s data centre infrastructure and project delivery requirements.
Job Responsibility:
Supporting the Sales team with PQQs and Operational assistance where required
Provide operational support and experience into the Pre-Sales teams to improve our proposals and mitigate potential operational issues post award
Build, or assist in building, project schedules at tender stage
Thoroughly examine project issued specifications and drawings – during bid stage to highlight potential RFIs and post award to ensure project documents are accurate
Support the commercial teams with technical reviews of contracts
Post award, provide pre-construction services to build a professional and seamless transition process such that when the project team start on-site, all lead-in and central service activities are complete and ready for submission
Help build and maintain installation and test result trackers
Advise PD/OM/PM regarding specific project testing requirements
Ensure engagement reviews and quality assurance procedures take place
Review and monitor project risks and issues to provide accurate assessments to PD and clients
Develop, implement, and maintain sound business practices
Provide leadership, guidance, and assistance in all aspects of the project lifecycle
Grows long-term relationships with clients
Effectively communicates relevant information to superiors
Take responsibility for various special projects from time to time
Evaluate and redesign project offerings, where beneficial
Understand the implications of different technical choices and can professionally guide clients to the best solution for their situation
Requirements:
Extensive experience delivering Telecommunications Infrastructure Cabling, ICT, or Security deployments in a management role
Proven experience delivering Hyperscale Data Centre projects
Strong project management expertise within IT and technical delivery environments
Demonstrated ability to manage multi-site design and delivery activities
Strong understanding of technical documentation (specifications, drawings, schematics)
Experience delivering services under formal sub-contracts
Proven ability to develop, review, and enhance project delivery documentation
Confident communicator with strong client presentation and stakeholder engagement skills
Experience leading or supporting pre-sales activities
Ability to absorb, manage, and deliver new services and applications
Strong capability to organise and lead multi-skilled project teams
Solid understanding of project contracts, scope, and deliverables
Working knowledge of PRINCE2 or equivalent project management methodologies