Technical Manager - Secondsight Jobs

Foster Denovo

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Providing technical expertise to the Secondsight business offering appropriate guidance on all areas of employer provided benefits. Supporting the delivery of the functions of the wider Secondsight Technical Team. Working in the Secondsight Technical team you will be a key resource in the management of our Corporate Identity Verification, Financial Promotions and Client Engagement processes. You will also provide technical expertise and conduct research, supporting our client facing teams to deliver their Service Excellence objectives.

Job Responsibility:

Provide advice, guidance and technical help to Secondsight Partners, Advisers, staff and clients
Maintain appropriate data, records and files
Support the completion file reviews and audits on non-regulated business by the Compliance Team
Maintain knowledge of Foster Denovo’s compliance manual, T&C scheme, operational procedures and related internal bulletins
Maintain knowledge of the products recommended and services offered by Secondsight
Assist the Head of Regulatory Risk to investigate complaints against Secondsight and identified Errors & Omissions
Support the approval of financial promotions within the limitations of the FD FP process
Assist with collating information for internal MI and regulatory returns and notifications
Assist and recommend updates, and maintain, internal processes and procedures
Assist where required with the implementation of corrective actions as identified and reported by Compliance
Manage the CIDV email inbox, completing international SmartSearch reports as required
Approving simple cases within the approval framework permissions
Assisting the business with further evidence gathering and then obtaining final approvals from MLRO for complex cases

Requirements:

A positive, friendly service-orientated person with a “can do” attitude
An articulate communicator
Confident telephone manner with the ability to build rapport quickly
Honesty, integrity and ability to maintain confidentiality
Hard working and responsive to the need to deliver a high-quality support service
Attention to detail and high standards of work
Ability to work on own initiative as well as part of a team

What we offer:

25 days holiday (increasing by an additional day per annum up to 30 days)
Discretionary bonus
Foster Denovo will match your personal pension contribution up to a maximum of 7.5%
Life assurance of up to 4 x your salary
Income protection of 75% of your basic salary in the event of long term sickness
Employees can use our financial advisers within the company for any financial advice or knowledge
Interest free season tickets loans, eye care and childcare vouchers
Shopping discounts benefits portal (discounts on holiday, gym and high street retailers)

Additional Information:

Job Posted:
December 08, 2025

Work Type:

Hybrid work

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Technical Manager - Secondsight