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Hackney is an exciting, diverse and vibrant borough, home to people from all walks of life and where 89 languages are spoken. We have an eclectic mix of housing and one in three households now rents in the private sector. Housing across London is experiencing unprecedented pressure, with rents rocketing as demand increases. In response, Hackney’s Mayor has pledged to tackle poor housing conditions and management practices. The Council is using new powers and expanded licensing schemes to improve standards, helping to ensure that private rented properties across the borough are safe, well managed and property licensed, contributing to a fair and well-regulated borough. We have an exciting opportunity for 5x Technical Licensing Officers to join our Property Licensing Team. This is a career-graded role offering development and progression, giving you to make a real difference in improving the lives of residents across Hackney.
Job Responsibility:
Support the delivery of Hackney’s property licensing schemes through accurate casework, technical assessment and high-quality customer service
Work closely with residents, landlords, agents and internal teams to ensure properties are properly licensed and compliant with legislation
Requirements:
Strong attention to detail
Excellent organisational skills
Ability to manage casework accurately
Demonstrate empathy and professionalism when dealing with residents and landlords
Strong communication skills in both written and verbal formats
Ability to remain impartial and evidence based
Solid experience in a private sector housing, licensing, regulatory or enforcement environment
OR relevant housing, property, or administrative experience with ability to interpret legislation and apply it in practice