Technical Leader of Natural Language Processing Job at Kitware (Clifton Park, New York)

Senior Analyst, Conversational Analytics

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Chicago

Salary:

43888.00 - 112200.00 USD / Year

CVS Health

Expiration Date

February 28, 2026

Requirements

Bachelor's degree in Statistics, Business, Social Sciences, or a related field
Two years experience in Customer Experience, Analytics, Contact Center Quality required
Experience utilizing natural language processing analytics technology
Clarabridge/Qualtrics’ Discover experience highly preferred
Strong organization, project management, and/or technical program management skills
Comfortable with ambiguity, and working cross-functionally to ensure project success
Self-motivated and eager to take ownership of projects
Interest in continued learning and expanding your technical skills
Demonstrated attention to detail, experience leveraging data & analytics to solve problems by collecting, organizing, analyzing, and interpreting data to generate insights
Proven innovative problem-solving abilities and decision-making skills

Job Responsibility

Leverage technology to automatically mine customer contacts to assess quality of service provided
Responsible for managing, collecting, and organizing information from contact center interactions
Collaborate with contact center leaders and stakeholders to determine program deliverables and expected timeframes
Manage progress and communicate regular progress updates
Partner with the Analyst, Conversational Analytics to ensure deliverables are completed to expectations and on time
Share reporting and analysis with a variety of organizational stakeholders and contact center leadership
Develop materials, which may include dashboards and/or slides, to lead discussions with key organizational leaders
Present data and analysis in a clear and concise manner, to showcase the aggregate picture of customers’ experiences with the contact center in regards to call quality assessment
Conduct ongoing calibration reviews of quality metrics with leaders, to ensure the program is informing decision-making and improving call quality in the contact center
Develop role-based reporting and scorecards, to assist with coaching and ensure leaders are informed about their teams’ performance

What we offer

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New

Technical Leader of Natural Language Processing

Location

United States , Arlington

Salary:

Not provided

Kitware

Expiration Date

Until further notice

Requirements

Due to contractual restrictions, only US Citizens will be considered for this position.
I am willing and able to apply for, use, and maintain a TS/SCI security clearance.
Only PhDs will be considered for this position.

Fulltime

New

Technical Leader of Natural Language Processing

Location

United States , Clifton Park; Carrboro; Minneapolis

Salary:

Not provided

Kitware

Expiration Date

Until further notice

Requirements

Due to contractual restrictions, only US Citizens will be considered for this position
I am willing and able to apply for, use, and maintain a TS/SCI security clearance
Only PhDs will be considered for this position

Fulltime

New

Technical Leader of Natural Language Processing

Kitware's computer vision team is a leader in the creation of cutting-edge algor...

Location

United States , Arlington

Salary:

175000.00 - 270000.00 USD / Year

Kitware

Expiration Date

Until further notice

Requirements

PhD in Computer Science or related field with a minimum of 6 years relevant experience
Strong publication history in NLP (ACL, EMNLP, NAACL) conferences, or other AI venues incorporating NLP (AAAI, ICML, ICLR, NeurIPS)
Experience collaborating successfully with others and thriving in a fast-paced and dynamic work environment
Experience leading federal and/or commercial business development activities and winning R&D funding
Experience developing and nurturing project teams, building an environment of collaboration
Excellent project management skills with demonstrable efforts leading and delivering complex research projects on time, within budget, and with a high level of customer satisfaction
Experience in supervising and reviewing research and software developed by others
Experience designing and implementing complex software systems
Due to contractual restrictions, only US Citizens will be considered for this position
If not already cleared TS/SCI, willingness and ability to apply for, use, and maintain a TS/SCI security clearance

Job Responsibility

Bring your technical expertise and project management skills to lead small teams of researchers and engineers on advanced R&D projects funded by government and commercial customers
Collaborate with external, well-known academic and industry researchers in Natural Language Processing, ML, AI, and computer vision
Lead proposals for new funding from government R&D organizations and/or commercial companies
Develop and evaluate algorithms to understand the textual content of textual and multi-modal data, and/or perform reasoning on extracted data
Enjoy support and encouragement for participation in national and international NLP, machine learning, AI, and/or computer vision conferences

What we offer

Tuition reimbursement program
Flexible working hours
Six weeks paid time off
401(k)
Health insurance
Life insurance
Short- and long-term disability insurance
Bonus plan
Free coffee, drinks, and snacks

Fulltime

New

Technical Leader of Natural Language Processing

Kitware's computer vision team is a leader in the creation of cutting-edge algor...

Location

United States

Salary:

140000.00 - 215000.00 USD / Year

Kitware

Expiration Date

Until further notice

Requirements

PhD in Computer Science or related field with a minimum of 6 years relevant experience
Strong publication history in NLP (ACL, EMNLP, NAACL) conferences, or other AI venues incorporating NLP (AAAI, ICML, ICLR, NeurIPS)
Experience collaborating successfully with others and thriving in a fast-paced and dynamic work environment
Experience leading federal and/or commercial business development activities and winning R&D funding
Experience developing and nurturing project teams, building an environment of collaboration
Excellent project management skills with demonstrable efforts leading and delivering complex research projects on time, within budget, and with a high level of customer satisfaction
Experience in supervising and reviewing research and software developed by others
Experience designing and implementing complex software systems
Due to contractual restrictions, only US Citizens will be considered for this position
If not already cleared TS/SCI, willingness and ability to apply for, use, and maintain a TS/SCI security clearance

Job Responsibility

Bring your technical expertise and project management skills to lead small teams of researchers and engineers on advanced R&D projects funded by government and commercial customers
Collaborate with external, well-known academic and industry researchers in Natural Language Processing, ML, AI, and computer vision
Lead proposals for new funding from government R&D organizations and/or commercial companies
Develop and evaluate algorithms to understand the textual content of textual and multi-modal data, and/or perform reasoning on extracted data
Enjoy support and encouragement for participation in national and international NLP, machine learning, AI, and/or computer vision conferences

What we offer

Tuition reimbursement program
Flexible working hours
Six weeks paid time off
401(k)
Health insurance
Life insurance
Short- and long-term disability insurance
Bonus plan
Free coffee, drinks, and snacks

Fulltime

Engineering Director

We are seeking a seasoned Engineering Director who thrives in challenging and fa...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Significant work experience as a director or similar position working across multiple stakeholder organizations, with at least 10+ years of people leadership experience specific to SW and Cloud engineering
Solid experience leading SW development across storage, networking, on-prem, and SaaS is a must
Experience in setting up geographically distributed sites
Must have a strong background in software development lifecycle including cloud infrastructure
Familiarity with agile methodologies and tools like JIRA
Prior experience in cloud product development and deployments
end to end ownership and accountability
Solid understanding of fundamental AI and machine learning concepts, including supervised and unsupervised learning, deep learning, reinforcement learning, natural language processing, computer vision, and statistical modeling
Extensive business acumen, technical knowledge, and industry experience encompassing one or more engineering, technology, and product domains
Demonstrated abilities to drive transformation across a business with exceptional skills in the management of change

Job Responsibility

Oversee the Puerto Rico Site daily operations, strategic planning and cross-functional team leadership for Hybrid Cloud
Recruit, mentor, and manage teams of AI/ML engineers, QA Engineers, Design Engineers and innovation specialists to deliver cutting-edge solutions
Continuously evaluate new tools, platforms, and frameworks in AI/ML to drive competitive advantage and operational efficiency
Ensure alignment with corporate goals while fostering a high-performance culture, operational efficiency, and employee engagement
Lead the development and execution of AI/ML strategies that align with business goals and drive innovation across products, services, or operations
Create strategic and tactical operations and resource plans, goals, and priorities for assigned organization based on business and technology roadmap and functional objectives
Engage with various senior leaders across the organization, program managers, R&D, support, Quality, product managers, technical leaders and executives to communicate program status, escalate issues, and guide and influence strategic decision-making
Manage senior relationships and escalated issues with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs
ensures that organization is effectively leveraging outsourced resources
Identify opportunities for and drive organizational initiatives and programs to support business process improvements and cost reductions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

Technical Leader of Natural Language Processing

Location

United States

Salary:

Not provided

Kitware

Expiration Date

Until further notice

Requirements

Due to contractual restrictions, only US Citizens will be considered for this position
I am willing and able to apply for, use, and maintain a TS/SCI security clearance
Only PhDs will be considered for this position

Fulltime

Director, Data Science

Imagine being the Director, Data Science at Clio, the legal software company tha...

Location

United States

Salary:

240700.00 - 360900.00 USD / Year

Clio

Expiration Date

Until further notice

Requirements

Graduate degree in Computer Science, Engineering, Statistics or a related field
10+ years extensive experience building and scaling a data science function in a high-growth environment
10+ years extensive experience managing data, analytics, and engineering teams with 10+ direct and indirect reports
15+ years extensive hands-on experience with a wide range of data science and machine learning techniques, including classification, regression, time series forecasting, natural language processing, and unsupervised learning
Experience reporting and presenting to senior business stakeholders
Experience leading go-to-market initiatives and partnering with product development teams
Experience with putting data science solutions in production and maintaining them
Strong storytelling skills with the ability to coach and teach best practices, and to explain technical analyses to non-technical audiences
Growth mindset when it comes to process improvement and new technologies, especially AI

Job Responsibility

Define and implement Clio’s data science strategy that aligns with Clio’s business objectives, including revenue growth, customer retention, and operational efficiency
Establish an impact-driven prioritization framework and a comprehensive data science roadmap, with clear business cases for all initiatives
Lead, manage, mentor, and grow a team of data scientists, and establish clear technical and professional development plans
Foster strong collaboration across the Data & Analytics org, including with data modeling, business intelligence, data engineering, and operations analytics teams
Partner with product teams to embed predictive and prescriptive analytics to improve customer experience and product adoption
Be an active participant and contributor on the Business Operations Leadership Team and Extended Leadership Team (comprised of senior leaders Director+)
Expand existing data science models to analyze customer behavior and predict their needs, interest, and readiness, and enable go to market teams to tailor their strategies
Deploy machine learning models in production, ensuring scalability, reliability, and continuous monitoring of their performance
Keep up-to-date with the latest developments in AI, and establish Clio as a thought leader in reusable data and analytics solutions, actively implementing and contributing to industry best practices
Serve as a strategic voice and partner for senior leaders and executives, including educating the business on best practices and path to implement repeatable analytics and reporting

What we offer

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week
Flexible time off policy, with an encouraged 20 days off per year
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Technical Leader of Natural Language Processing

Kitware

Location:
United States , Clifton Park, New York ▼
Carrboro, North Carolina
Minneapolis, Minnesota

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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