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As the Technical Lead, you’ll: Provide technical support and mentorship to your team, ensuring high-quality service delivery. Coordinate with engineers across multiple sites, primarily based in Darlington and Sedgefield. Manage on-call rota and respond to technical issues effectively. Oversee operational effectiveness and contribute to continuous improvement initiatives. Step into leadership by supervising and guiding engineers ready to take the next step in their careers.
Job Responsibility:
Provide technical support and mentorship to your team, ensuring high-quality service delivery
Coordinate with engineers across multiple sites, primarily based in Darlington and Sedgefield
Manage on-call rota and respond to technical issues effectively
Oversee operational effectiveness and contribute to continuous improvement initiatives
Step into leadership by supervising and guiding engineers ready to take the next step in their careers
Requirements:
Experience in technical support within a facilities management context
Strong electrical engineering background, though open to candidates from other disciplines
Ability to mentor and elevate team members in a fast-paced environment
Excellent communication and interpersonal skills
A proactive approach to problem-solving and operational excellence
What we offer:
Competitive salary ranging from £45,000 to £50,000
On-call payment structured to reward your availability, with incentives for callouts
Standard working hours from Monday to Friday, 8 AM to 5 PM