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Vodafone Logo Vodafone · IT - Software Development

Technical Lead-Site Reliability Engineer

Egypt, Cairo · Job Posted April 16, 2026
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Job Description

We are seeking an experienced Site Reliability Engineer to support Vodafone’s strategic growth in Internet of Things (IoT) platforms. This role focuses on ensuring the stability, resilience, and performance of critical IoT systems by embedding reliability and operational excellence throughout the product lifecycle. You will work closely with development, engineering, and architecture teams in a DevOps and agile environment, contributing to system design, operational readiness, and continuous improvement while supporting high-availability production platforms.

Job Responsibility

  • Drive reliability, availability, and performance across IoT platforms through proactive monitoring, automation, and operational improvements
  • Design, deploy, review, and troubleshoot technical integrations with multiple platforms, services, and connected devices
  • Implement and enhance CI/CD practices to enable high levels of operational automation and zero-touch operations
  • Partner with development teams to improve services through rigorous testing, release management, and operational readiness
  • Act as a technical subject matter expert, supporting and coaching team members to build capability across relevant technologies
  • Lead and support incident and problem management activities, ensuring timely resolution, root cause analysis, and preventive actions in line with agreed SLAs
  • Contribute to system design reviews, including HLDs and LLDs, translating architectural decisions into operational requirements
  • Balance feature delivery speed with platform reliability through clearly defined service level objectives
  • Design, implement, and continuously enhance monitoring, alerting, and observability solutions to maintain a holistic view of system health
  • Manage production environments through proactive capacity planning, performance optimisation, and release deployments
  • Collaborate with internal and external stakeholders, including vendors, to ensure effective communication and service continuity
  • Promote consistent documentation and knowledge sharing across the team

Requirements

  • Experienced in Site Reliability Engineering, DevOps, or production support roles within complex, enterprise-scale environments
  • Skilled in Unix/Linux administration with strong shell scripting experience
  • Experienced with CI/CD tools such as Git, Jenkins, Nexus, SonarQube, and configuration or automation tools
  • Proficient in infrastructure as code using tools such as Terraform or CloudFormation
  • Comfortable working with public cloud platforms such as AWS or Azure
  • Able to develop using one or more high-level programming languages, including Python, Java, or JavaScript
  • Experienced in containerisation and orchestration technologies, including Docker and Kubernetes
  • Familiar with monitoring and observability tools such as Prometheus, Grafana, CloudWatch, or Centreon
  • Knowledgeable in microservices architecture, APIs, and web services (REST, SOAP, JSON, XML)
  • Experienced with relational and NoSQL data stores such as PostgreSQL, MariaDB, Redis, MongoDB, or similar technologies
  • Informed about mobile network architectures and protocols, with exposure to IoT platforms (ThingWorx experience is an advantage)
  • Comfortable working within ITIL-based operational frameworks
  • Fluent in English at B2 level or above
  • Educated to BSc or MSc level in Computer Science, Software Engineering, Telecommunications, or a related discipline

Nice to have

  • ThingWorx experience is an advantage
  • Additional languages are an advantage

What we offer

  • The opportunity to work on large-scale, business-critical IoT platforms with global reach
  • Exposure to modern cloud-native architectures, DevOps practices, and automation at enterprise scale
  • Collaboration with international teams across Vodafone Group and strategic partners
  • A role that blends hands-on engineering with system design, reliability strategy, and continuous improvement
  • A supportive environment that values learning, knowledge sharing, and professional growth
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