Technical Lead - SCCM Job at Sopra Steria (Noida)

Technical Lead - Cortex XSIAM

You will work firsthand with our valued customers to address their complex post-...

Location

India , Mumbai

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years of related experience
Required experience with supporting end point software products
Required strong experience with Windows OS based applications (Installation, troubleshooting, Debugging)
Strong experience with MS environment (Exchange, SCCM, GPO, AD, MSSQL, IIS)
Experience with end point security software is a plus (Antivirus, DLP, IPS, NAC)
Experience with Security is a plus (IPSEC / SSL-VPN / NAT / GRE)
Experience with batch scripting is a plus
Strong ability to independently debug broad, complex, and unique environments with mixed applications and protocols required

Job Responsibility

Provide Technical Support to customers and partners
Provide technical services include writing scripts, troubleshooting and best practices to customers
Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
Provide fault isolation and root cause analysis for technical issues
Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
Travel to customer sites in the event of a critical situation to expedite resolution as required
Provide on-call support for weekend and public holiday on an as needed basis

Fulltime

Technical Support Engineering - SCCM

Within CE&S, the Customer Service & Support (CSS) organization builds trust and ...

Location

India , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
OR 3+ years of technical support, technical consulting experience, or information technology experience
OR equivalent experience
English Language: fluent in reading, writing and speaking
Experience in WSUS, SMS, SCCM Current Branch and Microsoft Intune
Operating Systems Concepts – Active Directory, Security, OS Internals
Networking concepts – DNS, protocols, Devices
IIS Concepts – Configuration, ISAPI, Architecture, SSL and Kerberos
Exception Handling
Memory Management concepts

Job Responsibility

Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices
Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge
You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness
Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements

Fulltime

Delivery Lead Sales

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong experience with endpoint management and security technologies including Microsoft Intune, Microsoft SCCM, CrowdStrike, Palo Alto Networks
Experience with vulnerability management and remediation processes across endpoint environments
Knowledge of patch management, software compliance, endpoint hardening, and security baselines
Experience with Privileged Access Management (PAM) and Endpoint Privilege Management Solutions
Knowledge of CMDB platforms, software asset management, and endpoint compliance frameworks
Strong understanding of application discovery, software inventory management, endpoint telemetry, and security analytics
Experience working with automation, reporting, and remediation orchestration tools
Ability to lead offshore technical teams and coordinate across multiple stakeholders
Strong communication and stakeholder management skills
Experience working in enterprise-scale Digital Workplace or Cybersecurity environments

Job Responsibility

Endpoint Application Governance: Lead technical initiatives to identify, classify, monitor, and govern applications deployed across enterprise laptops
Establish governance processes for sanctioned and unsanctioned applications within the Enlyte environment
Partner with application owners to ensure clear ownership, accountability, and lifecycle management of applications
Drive implementation of application custodianship and governance standards
Vulnerability Management & Remediation: Lead endpoint vulnerability remediation initiatives across laptops and end-user computing platforms
Analyze vulnerability exposure data from security and endpoint management tools to identify remediation priorities
Coordinate with application owners, infrastructure teams, and security operations to remediate critical and high-risk vulnerabilities within agreed SLAs
Drive patch governance, software update compliance, and remediation tracking processes
Support reduction of endpoint attack surface through proactive remediation and application rationalization
Establish reporting and dashboards for vulnerability posture, remediation status, compliance trends, and risk exposure

It Support Engineer

We are looking for an IT Support Engineer to join our Technology team on a 12‑mo...

Location

Australia , Sydney

Salary:

Not provided

LGT Gruppe Holding AG

Expiration Date

Until further notice

Requirements

Minimum 2 years as a Helpdesk / Technical Support Engineer or similar
Experience in a financial services organisation is highly desirable
Demonstrable experience in using and supporting Windows and Microsoft Office suite of products
Knowledge of Apple iOS devices
Good knowledge of email and messaging (Outlook/Exchange/Teams)
Knowledge of endpoint management tools, such as Microsoft SCCM and Microsoft Intune
Active Directory, GPO, management and troubleshooting
Mobile device management (e.g. Microsoft Intune)
Experience with an IT Service Management tool such as Service Now, JIRA or Ivanti
Working familiarity with ITIL service management practices is desirable

Job Responsibility

Provide frontline support, receiving and handling email, telephone, and walk-up requests for service from internal and external customers, following agreed procedures
Triaging Service Requests and Incidents to appropriate teams
Take full ownership of issues, tasks, and ad-hoc queries, maintaining accurate records and ensuring closure to the satisfaction of the requestor
Prioritise, diagnose, and resolve Incidents according to agreed SLAs and procedures
Fulfill Service Requests following documented processes and procedures
Carry out IT workstation deployments, moves, and replacement of desktop accessories when required
Image and deploy laptops for new starters and replacement devices
Provide support for Identity and Access Management (IAM), including user account provisioning, role-based access control, password resets, and troubleshooting authentication and authorisation issues
Create and maintain comprehensive process documentation
Manage the stock levels of IT consumable items and order replacement items as required

Fulltime

Microsoft Architect & System Administrator

We are looking for a Microsoft Architect & System Administrator to be part of a ...

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree with 4–8 years of relevant experience, or Master’s degree with 2–6 years of relevant experience
U.S. Citizenship with ability to obtain and maintain a Public Trust clearance
Expert-level experience administering and engineering enterprise Microsoft environments
Expert-level experience with Microsoft Windows Server
Expert-level experience with Active Directory architecture, design, and administration
Expert-level experience with Microsoft Entra ID, including conditional access and certificate-based authentication
Expert-level experience with PowerShell, Microsoft Graph, and scripting/automation
Strong experience with SCCM/MECM, Deployment Services, and Intune (including co-management)
Experience managing VMware vSphere and Hyper‑V virtualization environments
Proven experience leading enterprise troubleshooting efforts and multi-team incident calls

Job Responsibility

Provide enterprise-level architecture, engineering, and operational support for Microsoft Windows-based systems across on-prem and cloud environments supporting DOT’s Common Operating Environment (COE)
Perform software and systems requirements analysis, hardware compatibility assessments, and solution design for infrastructure modernization initiatives
Design, implement, and support Active Directory, Microsoft Entra ID, SCCM/MECM, Intune, and Deployment Services across enterprise environments
Support provisioning, patching, vulnerability remediation, and lifecycle management of Windows Server environments
Lead troubleshooting efforts for complex system, application, and production issues
serve as an escalation point across multiple technical teams
Develop and implement high-availability and disaster recovery (HA/DR) solutions and support server migrations from on‑premises to cloud environments (AWS GovCloud, AWS, Azure, Oracle, and Google Cloud)
Apply scripting and automation using PowerShell, Microsoft Graph, and VBScript to improve operational efficiency and reduce manual effort
Support identity and access management initiatives, including role-based access controls, certificate-based authentication, MFA, and conditional access policies
Conduct root cause analysis and problem management for enterprise Windows systems and tools

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

End User Support Administrator

Location

United States , Jupiter

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5–7 years supporting Microsoft 365 (Teams, EMS, Azure AD)
3–5 years using Intune for endpoint management and security compliance
Experience with Active Directory and Azure AD identity management
Proficiency with SCCM, Microsoft Teams, and remote management tools
Knowledge of ITIL frameworks
Experience with Windows Server operating systems
Strong working knowledge of Microsoft Security Solutions
Understanding of networking concepts and LAN/WAN technologies
Excellent verbal and written communication skills
Ability to work on-call rotations including nights and weekends

Job Responsibility

Provide daily technical support to business units and escalate unresolved issues to 2nd/3rd line teams
Administer and manage Active Directory, Azure AD, Microsoft 365, SharePoint, and Teams
Configure, image, and stage laptops and desktop computers
Support unified communications systems including room systems and SaaS integrations
Monitor and enforce system security guidelines for clients
Manage email security, backups, and ancillary security systems
Maintain accurate IT equipment inventory and document incidents in the case management system
Take ownership of critical service issues and senior stakeholder communications
Evaluate, create, and manage automation scripts
Design and lead migration projects as technical lead

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

L3 It Engineer With Microsoft Poty

Ergo are seeking an L3 IT Engineer for a hybrid role in Dublin city centre. The ...

Location

Ireland , Dublin

Salary:

Not provided

Ergo

Expiration Date

Until further notice

Requirements

5+ years in a similar role (IT Engineer, L3 Helpdesk, Systems Engineer)
Windows Server, Windows 10/11 desktop environments and endpoint management
Microsoft 365 services (Intune, Exchange Online, SharePoint, Microsoft Defender)
Azure administration
PowerShell (or similar) scripting
Virtualization technologies such as Hyper-V and Citrix
Backup and recovery solutions (Veeam preferred)
Microsoft System Centre suite (SCOM, SCCM, SCVMM)

Job Responsibility

Provide third line technical support to end users, troubleshooting and resolving IT service requests
Assist in the administration and maintenance of Windows Server environments, Windows 10/11 systems, and M365 services
Monitor, support, and troubleshoot infrastructure and network technology stack including MS O365, LAN/WAN, VPN, DHCP, DNS, Hyper-V Clustered environments
Conduct assessments of the existing technology landscape to identify opportunities for improvement, ensuring systems remain up to date, addressing bottlenecks, and enhancing reliability and performance
Collaborate with cross-functional teams to align IT initiatives with strategic business objectives while ensuring compliance with organizational policies and industry best practices
Lead efforts to evaluate, implement, and optimize emerging technologies, tools, and methodologies in line with IT strategy
Drive innovation and operational excellence by proactively improving IT infrastructure, processes, and performance
Ensure the security, stability, and efficiency of IT systems through continuous monitoring, maintenance, and best practice implementation
Apply a deep understanding of technology to enhance system performance, scalability, and resilience
Utilize ITSM tools such as ServiceNow to track incidents, changes, and service requests

What we offer

Pension
25 days Annual Leave

Fulltime

Sccm Administrator

Company Description: About Sopra Steria Sopra Steria, a major Tech player in Eur...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience with MECM/SCCM enterprise environments
Strong knowledge of Windows OS deployment using Task Sequences & WDS
Proficient in Microsoft Windows 10/11 Operating System Management
Experience with Intune, Azure AD, and co-management
Proficiency in PowerShell scripting and automation
Excellent troubleshooting and analytical skills
Experienced with Imaging technologies like DISM & ImageX
Knowledge of Power BI

Job Responsibility

Lead and resolve escalated MECM-related incidents and service requests
Design, deploy, and manage MECM infrastructure and client configurations
Managing OS & Boot Images
Provide technical support to L2/L3 issues in the service area
Technical & functional documentation related to service area
Intune activities like Autopilot, device configuration, Life cycle management
Intune co-management scenarios

Fulltime

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Technical Lead - SCCM

Job Description

Job Responsibility

Requirements

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