Technical Lead - SAP Field Service Management Job at FinXL (North Sydney)

Sap Technical Ux Designer

Our Client is seeking an experienced SAP Technical UX Designer to support a majo...

Location

Canada , Calgary

Salary:

Not provided

Randstad

Expiration Date

August 21, 2026

Requirements

Bachelor's degree in User Experience, Human-Computer Interaction (HCI), Design, or a related field (Master's degree is considered an asset)
5+ years of professional UX design experience, focused explicitly on enterprise software or highly complex technical systems
Strong preference for candidates who have participated in large-scale digital transformation initiatives, such as enterprise ERP implementations
Strong familiarity with SAP S/4HANA or general ERP platforms and their user interfaces
Advanced knowledge of SAP Fiori, SAP UI5 design methodologies, and SAP Business Technology Platform (BTP) extensions
Knowledge of mobile UX design standards (iOS and Android) alongside experience designing for field service or offline-capable mobile workforce tools
Advanced proficiency with modern wireframing and prototyping platforms, specifically Figma, Adobe XD, or equivalent applications
Deep understanding of user-centered design frameworks, design thinking protocols, accessibility standards, and responsive design concepts
Exceptional communication and collaboration skills, with a proven ability to present and defend design rationales to multi-disciplinary stakeholders
Strong analytical mindset to seamlessly align abstract business requirements with real-world user empathy

Job Responsibility

Lead user research and discovery efforts, conducting interviews, surveys, field observations, and workshops with office staff and field technicians
Synthesize raw research findings into functional personas, journey maps, and user requirement matrices to guide technical design choices
Design and optimize end-to-end user experiences across SAP S/4HANA Fiori applications and mobile field tools
Create streamlined user flows, logical information architectures, and wireframes that reduce manual effort and system navigation
Develop low-fidelity and high-fidelity designs and prototypes aligned strictly with standard SAP Fiori design patterns
Plan and execute usability tests and user feedback sessions on interactive prototypes and pre-release software components
Analyze test results to identify usability gaps, iteratively refining layouts to ensure accessibility and offline usability for field service personnel
Prepare comprehensive UX documentation, design specifications, user flows, and UI behavior guidelines for technical delivery
Collaborate closely with developers to resolve UI design questions, adjust wireframes for technical feasibility, and validate that the final build matches design intent
Establish, define, and enforce consistent, reusable UX patterns across S/4HANA, Work Zone, and mobile platforms to prevent interface fragmentation

Fulltime

Field Service Team Manager

In this role you will lead and support a regional team of field service professi...

Location

United States , Plymouth

Salary:

60000.00 - 100000.00 USD / Year

Bühler Group

Expiration Date

Until further notice

Requirements

5+ years in people leadership or technical lead capacity is required
5+ years in industrial field service (installation, commissioning, troubleshooting) is preferred
Strong mechanical and industrial knowledge
Demonstrated customer facing communication skills and conflict resolution
Prior leadership/management role
Formal leadership training
Microsoft Office is required
SAP experience is preferred
Experience with food processing equipment (e.g., pasta, grain, milling, mixing, conveying, thermal, or sorting systems) is preferred
Ownership & Judgment: Prioritizes safety and quality

Job Responsibility

Recruit, onboard, develop, and performance-manage Field Service Engineers (FSEs) using clear goals, IDPs, the Skills Matrix, and SuccessFactors/EPM+
Upskill FSEs in mechanical/electronic competencies, market needs, documentation quality, customer communication, and professional reporting
conduct post‑job reviews
Foster a safety‑first, continuous improvement culture aligned with Bühler values, enforcing all EHS/OSHA/LOTO standards and ensuring timely training and incident reporting
Maintain deep technical curiosity and build strong working knowledge of the Bühler product portfolio, equipment, and processes
Plan, assign, and optimize field resources to meet customer timelines, commissioning milestones, repairs, overhauls, and preventive maintenance schedules
Review job scopes, confirm tool/parts readiness, and monitor job progress while managing escalations and complex troubleshooting with BU, Engineering, Quality, and Remote Support
Ensure timely, professional communication with all internal and external stakeholders, taking full ownership of customer requests and escalations through closure
Coordinate service support for project managers and ensure proper costing, accurate quotations, and timely approval of timesheets/expenses
Manage team utilization, schedule adherence, warranty cost control, and travel/expense discipline aligned with financial goals

What we offer

Vacation and sick time entitlement
Enjoy at least 15 days of vacation and 80 sick hours for your recovery and health
Retirement plan with generous company contribution
Take advantage of our 401(k) retirement plan with a 6% company contribution for long-term retirement savings
Comprehensive healthcare
Enjoy great benefits with dental, vision and life insurance for your health and security
Protection in the event of disability
Protect yourself against unexpected life events with our short and long-term disability insurance
Great and dynamic work environment
Work in a great and dynamic environment that fosters growth and innovation

Fulltime

Technical Lead Logistics & RTM

The Technical Lead Logistics & RTM role involves leading the validation and real...

Location

Multiple

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field
8+ years of hands-on experience in developing and supporting enterprise-level applications
Proven ability to manage complex (onboarding) scenarios involving multiple internal and external stakeholders
Hands-on experience in change management with the ability to understand and drive process changes
Expertise in web services development and integration
Hands-on experience with SAP LETRA or SAP LMD, SAP TM, SAP WM/EWM and MM in SAP S/4HANA
Proficiency in various programming languages and tools relevant to the projects
Strong problem-solving skills and ability to handle complex technical challenges
Excellent coding skills and understanding of coding best practices
Familiarity with architectural styles and design patterns

Job Responsibility

Successful delivery of high-quality software solutions that meet functional and non-functional requirements
Effective leadership and mentorship of the engineering team, resulting in increased team productivity and skill development
Alignment of software development with architectural vision and strategic goals
Resolution of complex technical issues, minimizing project delays and risks
Maintenance of high code quality through effective code reviews and adherence to coding standards
Successful implementation of proof of concepts, prototypes, pilots, and MVPs
Clear and effective communication between development teams and stakeholders
Efficient project task and milestone management

IT Architect & Technical Lead – ADMS / OMS

We are seeking a highly skilled IT Architect and Technical Lead with deep expert...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or a related field
7+ years of hands-on experience as an Architect supporting Emerson/AspenTech ADMS/OMS implementations in utility control center environments
4+ years of experience serving as a Technical Lead on complex technology projects
In-depth knowledge of Emerson / AspenTech Digital Grid Management platforms, including Monarch-based systems
Hands-on experience with ADMS/OMS configuration and data migration activities
Experience with interface and integration development
Strong proficiency integrating ADMS/OMS with SCADA, GIS, SAP, and other utility systems
Familiarity with RESTful APIs, microservices architecture, and cloud-based platforms (e.g., AWS)
Knowledge of cybersecurity best practices for utility, IoT, and cloud-based systems
Emerson/AspenTech certification (preferred) or equivalent experience delivering DGM solutions as a Delivery Service Provider

Job Responsibility

Lead end-to-end architecture design for ADMS/OMS implementations, including SCADA, DMS, OMS, and integrations with GIS, AMI, Distribution Automation, and enterprise systems
Define control center configurations, system topologies, high-availability architectures, and disaster recovery strategies aligned with industry and vendor best practices
Support delivery of ADMS, OMS, and/or DERMS projects, including solution design, system integration, configuration, testing, and go-live support
Lead and support integration of ADMS/OMS with utility systems such as SCADA, GIS, SAP, and Switch Order Management (SOM) to ensure seamless data flow and operational efficiency
Lead and support ADMS/OMS configuration, including outage job workflows from call intake through job closure and reporting
Lead and assist with data modeling and data migration from legacy OMS platforms to new systems
Provide technical leadership to project delivery teams, including mentoring junior staff and contributing hands-on to technical development activities
Conduct workshops, validate solution designs, and oversee configuration of OMS functionality (e.g., prediction rules, ETR matrices, crew management, outage assist displays)
Oversee configuration, testing, and commissioning of Emerson/AspenTech ADMS/OMS solutions, ensuring accurate real-time modeling of power system conditions
Collaborate with stakeholders to gather requirements, perform system evaluations, and support procurement processes

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Lead SAP Developer

Carex is partnering with a BioTech industry partner to identify a Lead SAP Devel...

Location

United States , Madison

Salary:

Not provided

Carex Consulting Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field, or a High School Diploma/GED with additional relevant experience supporting technical development, systems delivery, or project implementation
5+ years of experience in a hands-on technical role such as systems development, technical project leadership, or application development
2+ years of experience serving as a subject matter expert in SAP development or related enterprise systems
Strong experience in core SAP ABAP development including Classical and Object-Oriented ABAP, Function Modules, BAPIs, BADIs, enhancement frameworks, reports (classical, ALV, OOPS ALV), interfaces and IDocs, and forms such as Adobe Forms or SmartForms
Experience working with ABAP on HANA including CDS views, ADBC, AMDP, performance tuning, and SQL tracing or optimization
Experience managing SAP development intake, evaluating incoming requests, and prioritizing work based on business value, technical complexity, and delivery timelines
Familiarity with SAP Business Technology Platform (BTP) including environments such as Cloud Foundry or Kyma and development frameworks such as CAP or RAP
Experience with SAP integration technologies including CPI, iFlows, OData services, REST APIs, and integrations with S/4HANA, BTP, and third-party systems
Understanding of event-driven architecture, asynchronous messaging, and API-driven integrations
Experience with modern SAP deployment models including RISE, extensibility approaches (in-app and side-by-side), and clean core principles

Job Responsibility

Lead SAP technical design and development initiatives while guiding a team of developers to deliver high-quality, scalable solutions
Manage the SAP development intake process, consulting with business stakeholders to triage requests, assess priorities, and align development efforts with organizational goals
Coordinate day-to-day development priorities and ensure efficient workload management across the team
Mentor team members on project challenges, best practices, and lessons learned to strengthen technical capabilities and delivery outcomes
Lead delivery of medium-complexity software projects, ensuring alignment with implementation plans, timelines, and quality standards
Guide workflow design, support system build and testing activities, and analyze technical issues associated with SAP applications
Conduct final reviews of workflow documentation, technical designs, and supporting materials to ensure accuracy and completeness
Collaborate with internal stakeholders, project leadership, and vendor implementation teams to ensure solutions meet business needs and project objectives
Develop documentation including gap analyses, process flow diagrams, and decision tables to clarify requirements and solution options
Serve as a liaison between business stakeholders and external vendors to ensure clear communication and successful project outcomes

Fulltime

Technical Lead, Application Delivery & Strategy

The Technical Lead, Application Delivery & Strategy will be responsible for driv...

Location

United States , Orlando

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field, required
7+ years’ experience in Technology management within the hospitality industry and with multi-region deployment, including construction of new hotel or venue
Experience in Oracle Symphony, SAP Commerce, SAP ERPLite (basic), or SAP Customer Checkout
Experience in Hotel Information Systems, i.e., CRS (Central Reservation Systems), Property Management Systems, Facilities Management System, Parking
Experience with software and hardware management plus deployment of Point-of-Sale Systems for Merchandise/Food & Beverage
Prior experience leading software and hardware application delivery teams & 3rd party vendor projects, strategic planning and resource management, and implementation and delivery of large-scale applications
Proven successful experience in technical staffing selection and management for a wide range of IT solutions
Strong understanding of networking, servers, and hardware technologies
Experience with cloud services, SaaS applications, and cybersecurity best practices
Ability to lead cross-functional teams and work with multiple stakeholders

Job Responsibility

Responsible for supporting all stages of the project life cycle from initiation, scoping, project staffing, project implementation, and transition to sustainment
Provide indirect leadership to a cross functional team of Architects, Product Owners, Software Developers, and Quality Engineers, both employee and contractor, in the delivery of projects small, medium, or large in conjunction with the Project Management Office
Develop and maintain a positive relationship with client groups, project management, and other team members, by employing effective communication skills and building strong working relationships
Assist with vendor selection and management including technical oversight of drafting SOW’s, RFP’s, vendor evaluation, budgeting, monitoring progress through to implementation
Communicate time estimates on level of work to support projects, and meet schedules and timelines as agreed to
Ensure that the program delivery is timely, successful, and meets or exceeds the client group’s expectations
Technology Strategy Development: Can create and implement a comprehensive technology roadmap to enhance operational efficiency and customer satisfaction with Architecture and other technology/business partners
Software Management: Oversee the deployment, configuration, and maintenance of hospitality software systems such as PMS, POS, CRM, booking platforms, and revenue management systems during and post project implementation
Hardware Oversight: Works with Networking partners to ensure that all hardware systems (servers, networks, security systems, IoT devices, etc.) are functioning optimally and are integrated with software solutions
Vendor Management: Liaise with third-party technology vendors for software licenses, hardware purchases, service agreements, and issue resolution

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Technical Service Manager

The Technical Service Manager will serve as the technical operations leader for ...

Location

Netherlands , Leiden

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Technical education/certification in facilities management, engineering, or related field
Minimum 5+ years of industrial facility management experience, preferably in life sciences, pharmaceutical, or biotechnology environments
Demonstrated experience in both hands-on maintenance work and supervisory roles
Project management experience with facility maintenance and infrastructure projects
Comprehensive knowledge of building systems, mechanical repair, and general maintenance practices
Proficiency with CAFM systems and maintenance management software
Advanced MS Office skills and SAP experience preferred
Understanding of life sciences regulatory requirements (GMP, FDA guidelines) strongly preferred
Proven team leadership and people management capabilities
Excellent communication skills with ability to interface with clients and stakeholders

Job Responsibility

Lead and coordinate preventive and corrective maintenance programs for life sciences facilities, excluding HVAC systems
Oversee processing of work order tickets through first-level support systems and coordinate repair implementations via external contractors
Ensure compliance with FDA, GMP, and other regulatory standards specific to life sciences environments
Support space management activities using CAFM tools and provide operational assistance for pest control programs
Manage facility renovations, refurbishments, and small infrastructure projects while maintaining operational continuity
Supervise and develop technical team members, providing coaching and performance management
Drive change management initiatives and process improvements within the technical operations team
Foster a culture of continuous improvement and proactive problem-solving
Identify and implement new service offerings and business opportunities for the account
Maintain adherence to JLL safety protocols, quality standards, and environmental guidelines

What we offer

Opportunity to lead a flagship account with significant strategic importance to our organization
Platform to influence and shape best practices in Life Sciences real estate management globally
Exposure to cutting-edge operational practices and technologies across international markets
Collaborative, innovative work environment with access to industry-leading resources and expertise
Comprehensive professional development program and clear advancement pathways
Competitive compensation package including performance-based incentives
Global mobility opportunities within a growing international organization

Fulltime

Director of Field Service Operations - Data Centers

The Director of Field Service Operations, is responsible for delivering exceptio...

Location

United States , Waukesha; Oshkosh

Salary:

Not provided

Energy Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge
7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field
4 years of management level experience
Experience with large Data Center SLA requirements
PMP and Lean Six Sigma certified, with additional product support and service certifications (CMRP, CTSP, CSM) and Uptime Institute credentials (ATD, ATS, AOP)
10+ years of experience with power generation equipment, including reciprocating-engine generators, transfer switches, and spark-ignited systems
Advanced expertise in engine maintenance, natural gas fuel systems, electronics, electromechanical technology, and data center design
Strong working knowledge of mechanical design, AC/DC circuitry, power generation systems, wiring schematics, and connection diagrams
Highly skilled in troubleshooting and independent decision-making, with experience using SAP (or equivalent ERP) and Salesforce

Job Responsibility

Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment
Ensure a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements
Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience
Build, lead, and mentor a high-performing team of field service professionals, setting clear performance metrics and driving continuous development
Develop and execute regional dealer, training, and aftersales/parts support strategies to improve coverage and effectiveness
Oversee troubleshooting and resolution of technical issues for stationary power generation equipment with a speed-to-resolution and quality-first mindset
Implement support strategies and processes that enhance customer satisfaction, operational efficiency, and effective resource balancing
Drive continuous improvement initiatives to reduce downtime, optimize product performance, and elevate service execution
Partner cross-functionally with product development, sales, and technical support to resolve issues and provide feedback for product enhancements
Build and maintain strong client and dealer relationships through proactive communication, reporting, and responsiveness to performance metrics

What we offer

Competitive Benefits: Health, Dental, Vision, 401k and many more
State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
Enjoy summer hours (Memorial Day – Labor Day)
Pride! When a storm strikes, Generac employees always rise to the occasion
Make a positive impact
The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time
We believe in having fun
We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront
We offer product loan and discount programs

Fulltime

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Technical Lead - SAP Field Service Management

Job Description

Requirements

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