Technical Lead, Observability Operations, CVS Health

CVS Health

Location:
United States, Work At Home

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

130295.00 - 260590.00 USD / Year

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Job Description:

Technical Lead for Observability Operations team driving architecture, automation, and continuous advancement of enterprise-grade observability and event management platforms at scale. Modernize telemetry collection, streamline observability-as-code practices, and embed AIOps capabilities into core operational workflows.

Job Responsibility:

Lead Automation-First Strategy
Streamline Operational Workflows
Orchestrate Telemetry & Platform Modernization
Engineer Self-Healing Capabilities
Enable CI/CD and GitOps for Observability
Support Custom Solutions
Promote Observability as Code
Agile Collaboration
Mentor and Influence Across Teams

Requirements:

7+ years of experience in automation engineering, observability, or SRE roles
Strong expertise with automation tools such as Ansible, SCCM, Jenkins, Git, and scripting languages (Python, Bash, PowerShell)
Demonstrate success engineering automation for telemetry collection, alerting, and event handling at scale
3+ years of experience with Observability/Log tools (example: AppDynamics, Splunk, etc)
Hands-on experience supporting or extending homegrown tools in C# or similar object-oriented languages
Deep understanding of infrastructure-as-code and GitOps principles in enterprise environments
Strong knowledge of enterprise IT environments, including cloud, on-premises, and hybrid infrastructure
Experience working in Jira, Jira Align, ServiceNow, and other collaboration tools
Excellent problem-solving skills and the ability to lead in high-urgency, high-complexity environments
Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

Nice to have:

Enterprise-Scale Automation Experience
CI/CD and GitOps Expertise
Infrastructure as Code (IaC)
Advanced Scripting and Tooling
AIOps and Event Intelligence
Cloud-Native Observability & Automation
Custom Solution Development
ITSM and Workflow Automation
Security & Compliance Automation
Cross-Functional Leadership

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 30, 2025

Expiration:
September 30, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Technical Lead, Observability Operations