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Technical Lead L5 (Ops Pod). You will be a foundational engineering hire, securing the platform for our next stage of growth. You’ll balance the "need for speed" with the absolute necessity of security and stability in a healthcare environment. You won't just be managing a team; you’ll be a technical visionary working directly with the Head of Engineering, the Product and Design teams, the Data team, and Clinical leads to define what the future of women’s health-tech looks like.
Job Responsibility:
Lead the team responsible for our most complex internal systems: our Patient Management System (PMS), in-house telemedicine and video platforms, clinician management tools, and the intricate logistics engine behind our blood testing kits
Oversee the integration of Large Language Models (LLMs) for automated clinical letter writing and call summarisation, as well as Machine Learning models for scan image analysis
Ensure our clinical and ops teams have state-of-the-art tools to deliver care
Requirements:
L5 Leadership Experience: proven track record of managing engineering teams, delivering complex projects, and managing stakeholders in a fast-paced environment
Full Stack Mastery: expert command of TypeScript, React, GraphQL, Postgres, and AWS
AI/ML Fluency: understand how to hook into LLMs and ML models safely and effectively
The "Ops" Mindset: enjoy solving the "invisible" problems, optimising workflows for clinicians and operations teams
Security & Stability: deep understanding of how to move fast without breaking things, especially in a regulated environment
Lead a Team of Engineers: line manage 2–6 developers, providing mentorship, career coaching, and performance management
Cross-Functional Collaboration: partner with the Data, Clinical, Product, and Design teams
Delivery Excellence: take ownership of the OpsPod delivery cycle, estimating work accurately and ensuring the team hits milestones
Process Improvement: proactively monitor the tech support board and take ownership of complex tickets that impact clinical operations
What we offer:
33 Days of Paid Leave: Includes public holidays
3 Days Discretionary Additional time off between Christmas and New Year
Company Laptop
Remote-First: Work from anywhere
Flexible Working Hours: 40 hours per week, with the freedom to choose your start and finish times
Receive a £40 monthly wellbeing allowance
Pension Scheme: 5% employer contribution salary sacrifice pension with a 5% employee match
Mental Health Support: In house counselling available anytime
Free Hertility Services: Complimentary hormone and fertility tests for you, plus discounts for friends and family