Technical Lead - FSM Job at Service Stream (Melbourne)

New

Functional Lead

ServiceStream is looking for a practical, hands-on Functional Lead to drive our ...

Location

Australia , Melbourne

Salary:

Not provided

Service Stream

Expiration Date

Until further notice

Requirements

Must be an Australian Citizen
10+ years in FSM application support, Functional Lead and Product Management
Deep expertise with ServiceNow FSM, Oracle FSM, custom field solutions, and understand integrations (APIs, sFTP, error handling)
Proven leadership in both BAU and project delivery environments
Strong communication, negotiation, and stakeholder management skills
Demonstrated ability to influence without authority in matrix environments
A degree in IT, engineering, business, or equivalent experience

Job Responsibility

Lead strategic planning, roadmap development, and functional architecture for Field System Management (FSM) Platforms
Translate business needs into scalable FSM solutions and improvements
Take functional ownership of end‑to‑end field processes and system design
Resolve complex technical and business issues across multiple domains and integrations
Mentor and guide analysts and cross-functional delivery teams
Drive innovation, best practice adoption, and continuous improvement across the platform
Oversee incident triage, root‑cause analysis, and prevention of recurring issues
Manage stakeholder expectations and influence senior leaders to align priorities
Ensure documentation standards, governance, and transition processes are strong and consistent
Foster excellent customer service for internal and external stakeholders

What we offer

Flexible working – genuine flexibility options available
Growth – national career pathways across multiple business units
Discounts – retail partners including Woolworths, Airbnb, JB Hi‑Fi, Bupa and more
Paid leave – parental, cultural, community service, study, volunteering and purchased leave
Culture – a workplace that values diversity, inclusion and celebrates excellence

Fulltime

Technical Lead - SAP Field Service Management

Technical Lead - SAP Field Service Management - FSM. FinXL by Randstad Digital f...

Location

Australia , North Sydney

Salary:

Not provided

FinXL

Expiration Date

Until further notice

Requirements

Experience in SAP Field Service Management - FSM architecture and configuration
Experience with SAP S/4HANA integration, specifically with CS/PM/Service modules
Experience in Cloud integration (SAP CPI/BTP) and mobile application architecture
Experience with Salesforce Field Service data models and APIs is a significant advantage
Experience leading the technical solution design for SAP FSM, ensuring alignment with SAP Best Practices
Experience designing the architecture for integration flows between SAP FSM and S/4HANA -Master Data, Service Orders, Confirmations
Experience managing the technical data migration strategy from Salesforce Field Service to SAP FSM
Experience providing technical guidance, conducting code reviews, and resolving complex blockers for development and functional teams

Test Lead - SAP FSM

Test Lead Leading infrastructure services client (consulting through FinXL). Fin...

Location

Australia , North Sydney

Salary:

Not provided

FinXL

Expiration Date

Until further notice

Requirements

Proven Test Lead experience specifically within SAP FSM projects
Extensive experience testing mobile field applications and backend ERP integrations
Strong technical knowledge of SAP S/4HANA environments
Proficiency with enterprise testing tools such as Jira, HP ALM, or Tricentis Tosca
Ability to manage complex testing scenarios including offline synchronization and inventory
Excellent stakeholder management skills to coordinate between technical and business teams
Prior exposure to Salesforce Field Service data structures is highly desirable

Job Responsibility

Work on a large-scale transformation project migrating field operations from Salesforce Field Service to SAP Field Service Management (FSM)
Design the Master Test Plan covering SIT, UAT, and Performance Testing for SAP FSM
Define complex field service test scenarios including offline mobile sync and scheduling
Manage the end-to-end defect lifecycle and coordinate technical team resolutions
Lead UAT sessions with schedulers and technicians to validate usability
Oversee automated testing requirements and regression cycles for the program
Ensure robust integration between SAP FSM mobile applications and S/4HANA
Map and validate testing outcomes against legacy Salesforce baselines

Fulltime

New

Technical Lead - Integration

Step into a pivotal role at ServiceStream as our Technical Lead – Integration, w...

Location

Australia , Melbourne

Salary:

Not provided

Service Stream

Expiration Date

Until further notice

Requirements

Must be an Australian Citizen
10+ years’ experience in systems integration and middleware
Strong experience integrating ServiceNow FSM with other applications
Hands‑on experience with Boomi, ESB and SAP CPI
Proven background designing and supporting APIs, event‑based, batch, and file‑based integrations
Experience managing integrations across multi‑vendor ecosystems
Strong problem‑solving and stakeholder management skills
Bachelor’s degree in IT, Engineering, Business, or related field (or equivalent experience)

Job Responsibility

Own and lead the integration architecture for ServiceNow FSM and related upstream/downstream systems
Design, document, build and govern integration standards, patterns, and data flows
Coordinate and oversee integration delivery across projects and BAU
Act as the escalation point for integration incidents, defects, and data issues
Partner with Functional and Technical Leads to align technical designs with business needs
Manage and collaborate with vendors and internal teams delivering integration work
Ensure compliance with enterprise and technical architecture, security, and data governance policies
Oversee integration testing including DEV, SIT, UAT support, and regression cycles
Maintain interface registers, runbooks, and technical documentation
Identify ways to simplify integrations, reduce technical debt, and enhance system reliability

What we offer

Flexible working – genuine flexibility options available
Growth – national career pathways across multiple business units
Discounts – retail partners including Woolworths, Airbnb, JB Hi‑Fi, Bupa and more
Paid leave – parental, cultural, community service, study, volunteering and purchased leave
Culture – a workplace that values diversity, inclusion and celebrates excellence

Fulltime

Senior ServiceNow Technical Consultant / Developer

We are looking for ITSM Implementation Consultants/ Developers to join our highl...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains
Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Business Change Manager

Business Change Manager | SAP FSM Transformation. FinXL is partnering with a pre...

Location

Australia , Melbourne or Sydney

Salary:

Not provided

FinXL

Expiration Date

Until further notice

Requirements

SAP FSM Expertise (Mandatory): Proven experience specifically within the SAP Field Service Management module
Transformation Experience: A track record of working on large-scale S/4HANA programs or complex CRM-to-ERP migrations
Field Service Knowledge: Deep understanding of field service operations (dispatching, mobile workforce management, and service logistics)
Analytical Mindset: Ability to translate complex technical requirements into clear, improved business processes
Communication: Exceptional ability to influence stakeholders and lead workshops in a hybrid environment

Job Responsibility

SAP FSM Migration: Lead the business process mapping and optimization during the move from Salesforce Field Services to SAP FSM
Process Re-engineering: Identify 'As-Is' pain points and design 'To-Be' workflows that leverage the full capabilities of the SAP FSM suite
S/4HANA Integration: Ensure field service processes are seamlessly integrated into the broader S/4HANA ecosystem (Finance, Logistics, and Asset Management)
Change & Improvement: Drive the adoption of new processes, ensuring field technicians and dispatch teams are empowered by the new technology
Stakeholder Diplomacy: Manage complex relationships across IT, Operations, and external vendors to drive consensus on process design

Senior ServiceNow Technical Consultant / Developer

Senior ServiceNow Technical Consultant/Developer role focusing on implementing S...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains: Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Process Safety Manager

The Process Safety Manager will lead the Process Safety Team to ensure that ITM ...

Location

United Kingdom , Sheffield

Salary:

Not provided

ITM Power PLC

Expiration Date

Until further notice

Requirements

Chemical / Electrical Engineering or other Engineering related degree
Either Chartered status or actively seeking it through a recognised organisation e.g. IChemE or similar
Minimum of 5 years as a process / functional safety engineer in the hydrogen, chemicals or industrial gases industry
Certified functional safety expert, i.e. FS Engineer (TÜV) or similar would be advantageous
Certified and / or experienced in managing safety studies and chairing HAZOP and LOPA studies
Have essential gas (hydrogen and oxygen) expertise
Have knowledge and experience of explosive atmospheres (IEC 60079 and ATEX/DSEAR regulations)
Have knowledge of hazardous area classification / consequence tools such as Phast, Quadvent
Have an understanding and experience of safety and compliance legislation in the UK and EU
Be proficient in Quantitative Risk Analysis (QRA) reviews – Safety Integrity Level (SIL) verification calculations in terms of reliability block diagrams (RBDs), Fault Tree Analysis (FTA) etc.

Job Responsibility

Facilitate, lead and participate in Process Hazard Analysis (PHA) studies including HAZID, HAZOP and LOPA, Delegate and track progress through to completion of actions and recommendations, including chairing HAZOP LOPA close-out meetings
Lead technical safety reviews
Support creation of basis of safety documentation
Knowledgeable in IEC 61508 and IEC 61511 with good understanding and / or application of all stages of the design cycle, i.e. analysis, design, implementation, operation and maintenance
Lead in the development of a Functional Safety Management (FSM) plan, i.e. functional safety assessment (FSA) stages 1 through 5
Leading and mentoring a small team of safety engineers
Conduct 6 monthly training and competence reviews of Product Safety Team
Lead in the development of a process safety management framework(s)
Creation / review of Safety Instrumented Systems (SIS) proof test procedures
Proficient in Quantitative Risk Analysis (QRA) reviews – Safety Integrity Level (SIL) verification calculations

What we offer

Buy as you earn (BAYE) share scheme
Birthday holiday
Holiday Purchase
Cycle to work scheme
Lifestyle Discounts
Employee Assistance Programme
Health Cash Plan
Eye Care
Gym Scheme
Life assurance

Fulltime

Technical Lead - FSM

Service Stream

Location:
Australia , Melbourne

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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