Technical Investment Complaint Handler Job at Barclays (London)

Complaints Handler

As a Complaints Handler at Ascot Lloyd, you will play a vital role in protecting...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience handling complaints within UK financial services
Strong understanding of FCA DISP requirements and complaint handling standards
Excellent written communication skills with a proven ability to explain complex matters clearly
Ability to remain impartial, resilient and calm when handling sensitive cases
Strong organisational skills and ownership mindset
Experience issuing Final Response Letters and dealing with the Financial Ombudsman Service
Familiarity with adviser suitability, file checking or investment platforms
Understanding of Consumer Duty and conduct risk

Job Responsibility

Receive, log and assess client complaints in line with the FCA definition of a complaint and internal policies
Conduct fair, thorough and impartial investigations, gathering evidence from advisers, files, systems and third parties
Identify opportunities for early resolution while ensuring outcomes are robust and defensible
Own complaints end‑to‑end, ensuring progress is proactive and deadlines are met
Draft high‑quality, understandable and empathetic written communications, including Acknowledgements, Holding responses, Final Response Letters (FRLs) issued within DISP timescales
Translate technical or regulatory matters into clear, jargon‑free explanations that clients can genuinely understand
Ensure all responses reflect Ascot Lloyd’s commitment to transparency, professionalism and respect
Handle complaints in accordance with FCA DISP rules, Consumer Duty expectations, Ascot Lloyd’s Complaints Handling Policy
Escalate emerging risks, potential breaches or systemic issues promptly
Support complaints referred to the Financial Ombudsman Service (FOS), including preparation of case files and responses

Fulltime

New

Store Associate

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Los Angeles

Salary:

18.37 USD / Hour

CVS Health

Expiration Date

August 08, 2026

Requirements

At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Job Responsibility

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Store Associate

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Stafford

Salary:

15.00 - 22.00 USD / Hour

CVS Health

Expiration Date

August 05, 2026

Requirements

At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Job Responsibility

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

New

Senior Transport Clerk

This role will plan and manage a team of transport Customer Service Drivers, Shu...

Location

United Kingdom , Hemel Hempstead

Salary:

33953.34 - 42441.67 GBP / Year

Martin Brower

Expiration Date

Until further notice

Requirements

Strong written and verbal English skills
Intermediate level in Microsoft packages – Word, Outlook, Power Point & Excel
Demonstrable communication skills

Job Responsibility

Plan and manage a team of transport Customer Service Drivers, Shunters and Clerks, in order to achieve daily KPI’s with total compliance to all legislation appertaining to Health & Safety, Employment Law, EU and company hygiene standards
Ensure Transport data entry is entered accurately and timely for weekly finance meetings with the senior Commercial team
Understand and analyse Telematics and translate to the Customer Service Drivers to maintain best driver performance
Maintain effective de-brief process to capture, record and act on pertinent information relating to each journey/store
Ensure all assessments/appraisals are carried out on all staff on a six monthly basis
Reconcile weekly fuel tech reports and fuel cards for transport vehicles
Raise and receive Purchase Orders on JDE
Manage compliance with Transport legislation and the Working Time Directive for all drivers and shunters
Plan the drivers rota for the following week(s)
Ensure all Zip accident reporting up to date both Personal and Vehicle

What we offer

Career growth opportunities
Training
Mentoring
Gaining diverse experiences
Diversity and inclusion initiatives
Performance bonus
Many other incentives

Fulltime

New

Store Associate

We're building a world of health around every individual - shaping a more connec...

Location

United States , Duarte

Salary:

18.31 USD / Hour

CVS Health

Expiration Date

August 10, 2026

Requirements

At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Job Responsibility

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

Wealth Management Advisor-Strongsville

Location

United States , Strongsville

Salary:

65000.00 - 80200.00 USD / Year

U.S. Bank National Association

Expiration Date

August 31, 2026

Requirements

Bachelor's degree, or equivalent work experience
Three to five years of experience in a financial sales position, preferably working with the affluent client segment
FINRA Series 7, 63, 65 or 66 license, and applicable state insurance license

Job Responsibility

Facilitating the delivery of strategies and capabilities including portfolio management, trust administration, investment advisory and insurance
Partnering with the team to assist clients and families by gaining a thorough understanding of their unique goals and objectives and constructing appropriate goals-based investment portfolios
Advising clients using U.S. Bank's Asset Management Group (AMG) or U.S. Bancorp Investment's open architecture where appropriate, to deliver economic and market views, investment strategy, manager/fund/security research and due diligence, and portfolio construction resulting in tailored investment management and insurance services based upon a client's unique situation

What we offer

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Fulltime

Analytics Engineer, Treasury & Payments

KOHO is looking for an Analytics Engineer, Treasury & Payments, to build and sca...

Location

Canada

Salary:

100000.00 - 135000.00 CAD / Year

KOHO

Expiration Date

Until further notice

Requirements

3+ years of experience in analytics engineering, data engineering, or similar data roles
Advanced DBT expertise: Comfortable with complex DBT projects, various materializations, such as incremental, table, view, etc. Familiar with snapshots, variables, macros, and Jinja
Strong SQL skills with a focus on query optimization and performance
Experience with modern data stack: DBT Core and/or DBT Cloud, Git. A plus if experience with Redshift
Collaborative mindset: You thrive working alongside analysts, PMs, and engineers to translate business requirements into technical solutions
Strong communicator: You adapt communication to different audiences and connect technical work to reporting outcomes
Proactive problem-solver: You identify opportunities for improvement and take initiative without waiting to be asked
AI-curious: Experience or strong interest in leveraging AI tools for development workflows. Strong foundations of AI-assisted development are a plus

Job Responsibility

Lead complex financial pipeline builds: Design and develop scalable data pipelines supporting banking processes, from scoping through delivery
Collaborate cross-functionally: Partner with Payment Operations, Tech, Security, and Finance teams to define data requirements
Build financial reporting infrastructure: Create reliable, performant operational data models that power internal and external reporting, audits, and money movements
Design scalable data models: Apply modelling frameworks (one big table, entity tables, event streams, Kimball) tailored to banking reporting use cases
Optimize and monitor: Maintain pipeline health, optimize query performance, and implement data quality monitoring
Enable the team: Document solutions, establish best practices, and help upskill fellow Analytics Engineers and Analysts
Integrate cross-functional data: Work across domain boundaries to unify financial data into cohesive reporting structures

What we offer

Competitive compensation & equity
Fantastic, Deeply Engaged Team
Generous vacation + Wellness days + Flex Days + holiday closure
Remote-first environment + coworking support + yearly all hands retreat
Access to coaching & growth programs
Parental top-up & leave policies
Comprehensive health benefits
Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development

Fulltime

New

Reverse Logistics and Hygiene Team Leader

Position Summary: To oversee the work of the Reverse Logistics & Hygiene teams t...

Location

United Kingdom , Darlington

Salary:

14.53 GBP / Hour

Martin Brower

Expiration Date

Until further notice

Requirements

Ability to be flexible and adapt to changes to meet the demands placed on MBUK by our customer
Calm under pressure
Strong H&S awareness
Innovative, forward thinking, able to think ‘outside the box’ and generate new opportunities for improvement
A team player
Attention to detail
Able to work on own initiative and as a team with minimal supervision
Strong organisational skills
You need to be computer literate and have a good understanding of Microsoft office
FLT experience is essential

Job Responsibility

Support the daily operation of the Reverse Logistics and Hygiene departments to ensure all operational targets and hygiene standards are achieved
Take operational responsibility for the department in the absence of the manager, ensuring continuity of service and effective decision-making
Coordinate reverse logistics yard activities, including the movement and loading of pallets, cardboard, bun trays, and waste streams
Liaise with transport teams, suppliers, contractors, and trailer providers to ensure timely collections, trailer swaps, and smooth operational flow
Manage barrel trailer operations, including unloading, palletising, reloading full barrels, and replenishing empty barrels for distribution
Assist in coordinating workloads and supporting team members to ensure tasks are completed safely, efficiently, and to required standards
Monitor yard and site hygiene standards, ensuring compliance with food safety, health & safety, and company procedures
Support the wider hygiene team where required to maintain operational effectiveness across the site
Complete operational and administrative duties accurately and in line with company policies and legal requirements, including waste stream documentation and operational records
Work within a multi-temperature food storage environment while maintaining safe working practices at all times

What we offer

weekend and bank holiday enhancements
annual bonus

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Technical Investment Complaint Handler

Job Description

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