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Technical Integration Specialist

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Procurify

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Location:
Canada

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

61500.00 - 77000.00 CAD / Year
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Job Description:

Procurify is the AI-enhanced procurement and AP automation platform for the mid-market. We make it easy for organizations to take control of spend and save money. We are seeking a pragmatic and customer-obsessed Technical Success Engineer to join our team. In this role, you will act as a critical bridge between our Engineering team, our Go-To-Market teams, and external vendors. You will sit within the Engineering organization, but your focus will be on the successful deployment and maintenance of punchout integrations that power our purchasing flows.

Job Responsibility:

  • Serve as the primary technical point of contact for implementing punchouts
  • Coordinate directly with external vendors to obtain necessary credentials, configure integration settings, and validate connectivity
  • Rigorously test connections to ensure data integrity and seamless user experience
  • Add and configure punchouts directly within the product
  • Communicate effectively with non-technical and technical representatives to resolve credentialing or configuration blockers
  • Receive and triage integration requests from Customer Success and Sales team members
  • Assess technical requirements and prioritize work based on business impact and customer urgency
  • Operate as a Tier-2 technical resource to diagnose and resolve complex configuration issues
  • Investigate defects and performance bottlenecks related to punchout workflows
  • Collaborate with the broader Engineering team to resolve issues or suggest architectural improvements
  • Utilize Python to implement and test cXML punchouts configurations
  • Create and maintain comprehensive technical documentation for punchout workflows and vendor-specific configurations

Requirements:

  • 2+ years of experience in technical support, implementation engineering, or a similar customer-facing technical role within SaaS
  • Python proficiency, including reading, debugging, and working within established codebases
  • Exceptional written and verbal communication skills
  • Understanding of web technologies and API concepts (REST, HTTP protocols)
  • Strong analytical skills with the ability to work autonomously to resolve configuration and connectivity issues
  • Empathetic & accountable, acting with compassion and communicating effectively with both technical and non-technical colleagues
  • Maintains a professional and current LinkedIn profile, updated upon joining

Nice to have:

Familiarity with data formats such as cXML or JSON

What we offer:
  • Flexible working (remote-first, work anywhere from within Canada)
  • Responsible time off
  • Extended health benefits (health, vision, and dental package, Employee Assistance Program (EAP), health and wellness spending account)
  • Community initiatives (community days, Donate Your Day program, lunch and learns)
  • Stock options
  • DEI initiatives (diversity, equity, and inclusion roundtable)

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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