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This position involves providing technical training to Volkswagen dealership service personnel in automotive technologies, diagnostic, maintenance, and repair procedures, and supporting training in trade schools and dealer partners in designated locations across the U.S.
Job Responsibility:
Provide technical instruction, based on the service training curriculum for technicians
Participate in and plan 6 months rolling service training schedule, which includes entering the schedules into the Learning Management System and closing the rosters after every class
Communicates with necessary parties to maintain high participation rate
Positively Influences attitudes and behaviors of participants in class
Shows commitment to quality
Demonstrates that respect for customer time and value for money are an integral part of VW service and parts skill development
Champions and supports the branding vision
Exhibits self-confidence and presents effectively
Assist in the development of curricula, specific courses and technical education methods
Provides feedback to the team regarding course development and delivery
Assist in the determination of core competencies, training needs and development of training action plans for dealership staff
Works with other functional groups within the company as determined by management
Links business processes and strategies
Prioritizes dealer training, administrative functions and travel to best serve regional training needs
Requirements:
High School Diploma
Automotive Technician license/ASE certification
Technical Automotive Expertise – Volkswagen specific
Refrigerant 609 Certification
Nice to have:
Associate’s/Bachelor’s Degree in Automotive Science, Education or related degree preferred
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