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ACI Learning Logo ACI Learning · Education

Technical Instructor I

United States, San Antonio 65000.00 - 80000.00 USD / Year · Job Posted December 09, 2025
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Job Description

As a Technical Instructor I, you’ll be instrumental in equipping learners with in-demand IT skills and helping them achieve certifications that lead to real-world career opportunities. You’ll facilitate engaging, hands-on learning experiences while supporting students every step of the way—from technical concepts to certification exam readiness.

Job Responsibility

  • Deliver High-Impact Training
  • Lead the delivery of IT training in various modalities—including onsite classroom, informal coaching, and online instruction
  • Facilitate hands-on labs and study sessions to reinforce critical technical skills
  • Prepare instructional materials such as handouts, manuals, and digital content that align with certification standards
  • Create and maintain a supportive learning environment, both in-person and online
  • Support Student Success
  • Coach and mentor students toward certification readiness (CompTIA A+, Network+, Security+)
  • Monitor learner progress, provide individualized support, and intervene early to prevent student drop-off
  • Maintain accurate records of student development, participation, and progress toward exam goals
  • Offer performance feedback and facilitate additional support when needed
  • Shape Curriculum and Learning Resources
  • Analyze training needs and identify skill gaps among learners
  • Design, adapt, and update curriculum to meet evolving industry requirements
  • Align learning content with the demands of today’s IT job market and real-world scenarios
  • Evaluate instructional effectiveness and modify delivery methods as necessary
  • Collaborate Across Teams
  • Partner with fellow instructors to share best practices and ensure instructional consistency
  • Liaise with external partners and certifying bodies to ensure training aligns with industry standards
  • Coordinate with academic support and student services to elevate the learner experience
  • Elevate Learning Outcomes
  • Use performance metrics and feedback to continuously improve instruction quality
  • Help increase certification attempt and pass rates by delivering content aligned with exam objectives
  • Promote student accountability and foster a culture of learning and professional growth
  • Contribute to a data-driven training strategy that maximizes learner success

Requirements

  • Current certifications in one or more of the following- CompTIA A+, Network+, and Security+
  • Prior experience in technical instruction or CTT certification
  • Strong skills in student mentoring, coaching, and communication
  • Ability to deliver training across multiple formats (onsite, virtual, informal)
  • Familiarity with certification paths, career relevance, and IT job markets

Nice to have

  • A Bachelor’s degree in a relevant field or equivalent experience
  • Experience in Instructional Design or Project Management
  • A strong analytical mindset with the ability to tailor instruction to diverse learner needs
  • Comfortable working with IT equipment and preparing technical environments
  • A team-first attitude and passion for student achievement and lifelong learning

What we offer

  • Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date
  • Four weeks of paid parental or medical leave
  • Flexible PTO policy, sick time, and eight paid holidays
  • 401(k) retirement plan with immediate vesting and up to 5% matching contributions
  • One free course each year after 90 days
  • Tuition assistance to support your continued education and professional growth
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