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As a Technical Instructor I, you’ll be instrumental in equipping learners with in-demand IT skills and helping them achieve certifications that lead to real-world career opportunities. You’ll facilitate engaging, hands-on learning experiences while supporting students every step of the way—from technical concepts to certification exam readiness.
Job Responsibility:
Deliver High-Impact Training
Lead the delivery of IT training in various modalities—including onsite classroom, informal coaching, and online instruction
Facilitate hands-on labs and study sessions to reinforce critical technical skills
Prepare instructional materials such as handouts, manuals, and digital content that align with certification standards
Create and maintain a supportive learning environment, both in-person and online
Support Student Success
Coach and mentor students toward certification readiness (CompTIA A+, Network+, Security+)
Monitor learner progress, provide individualized support, and intervene early to prevent student drop-off
Maintain accurate records of student development, participation, and progress toward exam goals
Offer performance feedback and facilitate additional support when needed
Shape Curriculum and Learning Resources
Analyze training needs and identify skill gaps among learners
Design, adapt, and update curriculum to meet evolving industry requirements
Align learning content with the demands of today’s IT job market and real-world scenarios
Evaluate instructional effectiveness and modify delivery methods as necessary
Collaborate Across Teams
Partner with fellow instructors to share best practices and ensure instructional consistency
Liaise with external partners and certifying bodies to ensure training aligns with industry standards
Coordinate with academic support and student services to elevate the learner experience
Elevate Learning Outcomes
Use performance metrics and feedback to continuously improve instruction quality
Help increase certification attempt and pass rates by delivering content aligned with exam objectives
Promote student accountability and foster a culture of learning and professional growth
Contribute to a data-driven training strategy that maximizes learner success
Requirements:
Current certifications in one or more of the following- CompTIA A+, Network+, and Security+
Prior experience in technical instruction or CTT certification
Strong skills in student mentoring, coaching, and communication
Ability to deliver training across multiple formats (onsite, virtual, informal)
Familiarity with certification paths, career relevance, and IT job markets
Nice to have:
A Bachelor’s degree in a relevant field or equivalent experience
Experience in Instructional Design or Project Management
A strong analytical mindset with the ability to tailor instruction to diverse learner needs
Comfortable working with IT equipment and preparing technical environments
A team-first attitude and passion for student achievement and lifelong learning
What we offer:
Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date
Four weeks of paid parental or medical leave
Flexible PTO policy, sick time, and eight paid holidays
401(k) retirement plan with immediate vesting and up to 5% matching contributions
One free course each year after 90 days
Tuition assistance to support your continued education and professional growth
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