Technical Implementation Manager

• Lead technical implementation strategy for new and existing clients
• Design and execute integrations across ATS, HRIS, tracking systems, and Recruitics products
• Develop implementation plans aligned to technical dependencies and timelines
• Ensure integrations are properly configured and validated prior to go-live
• Validate data flows, tracking events, APIs, and feed configurations before launch
• Establish QA checkpoints to ensure implementation stability
• Identify and mitigate system conflicts (e.g., attribution overlap, tracking issues)
• Serve as the subject matter expert for ATS/HRIS integrations (Workday preferred)
• Configure and validate job feeds (XML, JSON, API-based integrations)
• Assess client tech stacks and support secure system integrations
• Partner with Data Engineering to ensure accurate cost ingestion, vendor mapping, and event tracking
• Validate reporting outputs prior to client delivery
• Investigate and resolve discrepancies between vendor platforms and internal analytics
• Act as the technical liaison across Client Success, Product, Engineering, and Data teams
• Clarify ownership for testing, QA, and deployment activities
• Support development of scalable implementation frameworks
• Identify recurring implementation challenges and recommend process improvements
• Document integration best practices and support automation opportunities

• 4-6+ years in technical implementation, solutions engineering, or technical project management within a SaaS environment
• Hands-on experience implementing and configuring ATS systems (Workday preferred)
• Experience with API-based integrations and data feeds (XML, JSON)
• Experience validating marketing/event tracking integrations
• Strong SQL proficiency
• Understanding of APIs and system integrations
• Familiarity with web tracking and cross-domain limitations
• Experience working with structured job feeds
• Ability to troubleshoot data discrepancies
• Systems thinking
• Root cause analysis
• Project leadership
• Cross-functional influence
• Clear communication of technical concepts to non-technical stakeholders
• High accountability for production stability

Working knowledge of JavaScript preferred

• medical
• dental
• vision
• life insurance
• 401k program with company match
• above-average paid time off
• parental leave
• employee support programs
• Winter Recess (full week off between Christmas and New Year's)
• Summer Fridays (6-hour workdays on Fridays during the summer months)