Technical I, IT Operations Job at Concentrix

Head of technical operations

Mantell Associates is partnered with a leading global CDMO, who is seeking a sea...

Location

Germany , Hamburg

Salary:

Not provided

Mantell Associates

Expiration Date

Until further notice

Requirements

Deep experience having worked in a CDMO environment, ideally leading technical operations or similar senior operational roles for drug product manufacturing
Strong background in drug product (finished dosage forms – sterile or non-sterile) manufacturing operations, process development, and scale-up
Excellent technical, scientific, and engineering problem-solving skills
able to lead tech transfer, manufacturing troubleshooting, equipment qualification/validation, and process optimization
Fluent in German (spoken and written) to lead teams locally and interact with global stakeholders
Demonstrated leadership experience managing sizeable technical/operations teams, driving operational metrics, and ensuring throughput, quality, GMP compliance, and cost performance
Based in or able to relocate to Hamburg, Germany, with willingness for hybrid on-site presence

Job Responsibility

Lead and direct the Technical Operations department overseeing drug product manufacturing, including process development, scale-up, technology transfer, formulation operations, and GMP production
Provide technical leadership and mentorship to cross-functional teams (Manufacturing, Process Engineering, Quality, MSAT) and ensure alignment of technical strategy with production capabilities
Drive continuous improvement of processes, yield, cost of goods, throughput, and capacity utilization by implementing robust process optimization and lean manufacturing principles
Ensure reliable execution of technology transfers to/from Hamburg site, enabling smooth handoffs from R&D / development labs into GMP manufacturing
Oversee technical troubleshooting, deviations, and root cause investigations
proactively address performance bottlenecks, equipment or facility constraints, and process drift
Maintain regulatory and GMP compliance (EU GMP, EMA, German regulatory bodies) in all operational and technical activities
ensure site readiness for audits and inspections
Collaborate closely with Supply Chain, Quality Assurance, Regulatory Affairs, and Commercial teams to support product launch readiness and client commitments

Fulltime

Senior Technical Operations Treasury Specialist

Mercury is building a complete finance stack for startups. We work hard to creat...

Location

United States , San Francisco; New York; Portland

Salary:

95600.00 - 132800.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

Hold active FINRA Series 7, 63, 24
Have 3-5 years of experience in broker-dealer or investment operations with firsthand involvement in trade support, account servicing, or control functions
Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple operational workflows
Be comfortable collaborating across functions and working closely with engineers to refine processes and tooling
Possess a problem-solving mindset with a willingness to learn and grow within a regulated environment
Have excellent written and verbal communication skills, especially in documenting processes and surfacing issues clearly

Job Responsibility

Execute core day-to-day brokerage operations tasks such as account onboarding, account updates, trade settlement support, reconciliations, and exception handling
Work directly with engineering and product teams to troubleshoot operational issues, surface gaps, and test workflow improvements
Partner with compliance and support teams to ensure that operational activities align with regulatory requirements and customer needs
Assist in building and documenting processes, controls, and standard operating procedures to improve scalability and consistency
Identify operational inefficiencies and propose solutions that balance regulatory precision with efficiency
Provide hands-on support for new product or process rollouts, ensuring operational readiness and smooth adoption

What we offer

base salary
equity (stock options)
benefits

Fulltime

Support Operations Technical Program Manager

We are seeking a highly skilled, dynamic, and motivated Technical Program Manage...

Location

United States , RTP

Salary:

Not provided

VAST Data

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
Minimum of 5 years of experience in technical program management or project management, preferably in a customer support or operations environment
Experience with support tools and technologies is highly desirable
Technical Acumen: Solid technical background with experience in data storage, software development, or IT operations is advantageous
Proven track record of successfully managing complex technical programs and projects
Demonstrated ability to structure and assess problems, execute high-level directives, and manage program impacts
Proven track record in program management, execution, change management, and cross-functional stakeholder management
Strong executive presence, communication, and facilitation skills, with experience engaging and partnering at all levels, including executives
Strength in researching, understanding, distilling, and communicating complex business issues, ideas, and analyzing business impact
Familiarity with/drive the Agile development and release methodologies, especially for the automation of business processes and improvements/redesigns

Job Responsibility

Lead and manage technical support programs, helping to organize and track work via sprints or otherwise holding CS team members accountable for incremental progress
Manage prioritized projects outlined in the Customer Success roadmap
Collaborate with cross-functional teams ( including R&D, product management, and sales) to drive successful program adoption, KPIs and iterative improvements
Develop and maintain key performance indicators (KPIs) to measure the effectiveness of the programs you own
Provide regular reports and insights to senior management and the customer support team to communicate progress and blockers
Identify opportunities for process improvements within customer support and own follow-up where needed
Implement best practices to optimize efficiency, responsiveness, and overall customer satisfaction
Streamline and simplify manual and repeatable work for Customer Success team members and business partners who engage with us
Keep CS runbooks and SOPs up-to-date
Communicate between customer support and engineering teams

Fulltime

Technical Operational Analyst

Accomplishes business objectives by identifying and solving customer information...

Location

United States , Plano, Texas

Salary:

Not provided

Protocol Infotech

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Applications, Science, Engineering, Technology
2-4 Years experience

Job Responsibility

Accomplishes business objectives by identifying and solving customer information and processing problems
identifies project requirements by interviewing customers
analyzing operations
determining project scope
documenting results
preparing customer contracts
Develops problem solutions by describing requirements in a work-flowchart and diagram
studying system capabilities
analyzing alternative solutions
preparing system specifications

What we offer

Referral fee of $1,000 will be paid if referred candidate is hired by the company

Fulltime

Technical Operations & Development Engineer I

The Junior IT Operations and Development Specialist will be responsible for supp...

Location

United States , Costa Mesa

Salary:

30.47 - 43.57 USD / Hour

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor of science degree or equivalent technical experience
2+ years of experience in quality assurance, engineering, or other related field
Understanding and ability to use collaboration tools (JIRA, Confluence, etc.)
Non-Professional experience using Connected Car Services such as OEM navigation systems from any car manufacturer
Test automation tools
Experience with cloud services (AWS, Azure, or Google Cloud)
Strong root-cause analysis skills
Knowledge of IT security
Minor experience with Cloud Servers such as AWS
Excellent oral presentation and writing skills

Job Responsibility

Support the IT infrastructure, ensuring smooth operations, and assisting in the development of software solutions
Responsible for the Cinemo & EVS (EV Charging Station) server operation
Quality engineering (quality assurance), quality validation, daily service monitoring
Respond to requests from headquarters, content providers, and other clients
Collaborate with other groups to complete projects
Plan and perform mobile and vehicle tests to verify the quality of the certification server and Cinemo's regular/occasional updates
Maintain and improve the quality of services provided
Manage relationships and coordinate efforts between all Hyundai subsidiaries
Supporting client tests and collaborating with headquarters
Support the overall systems operation between Cinemo, clients, and headquarters

Fulltime

HR MADO Technical Operations

Responsible for the design, implementation and maintenance of human resources ad...

Location

United States , San Jose

Salary:

60800.00 - 140400.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university degree or equivalent experience
Typically 4+ years related experience in compensation, benefits, finance, and/or human resources
Experience in cross-functional areas such as compensation, benefits, staffing, recruiting, or HRIT preferred
Strong level of process knowledge and expertise in back-end processes
Strong general HR knowledge
Strong communication and presentation skills
Advanced quantitative and qualitative analytical skills
Strong ability to use productivity tools, HR systems and applications
Strong project management skills including planning, execution, and implementation
Ability to recognize and effectively manage the consequences of a process

Job Responsibility

Design, implementation and maintenance of human resources administration and activities
Processes HR data according to company policy and legal requirements
Consults on HR processes and implementation
Responsible for end-to-end HR customer support throughout employee life cycle
Identifies emerging applications and recommends process improvements
Works across business, functional, and regional areas to recommend IT investments and improvements to HR tools
Implements and tracks programs to ensure records are accurate, accessible, and secure
Re-engineers processes at regional and country level
Implements, manages, and problem-solves issues for entire processes or systems
Contributes to priority projects that impact employees at country or regional level

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Senior Technical Operations Engineer

Scale the effectiveness of our operational practice. As a Senior Operations Engi...

Location

Germany , Munich

Salary:

Not provided

PPRO GmbH

Expiration Date

Until further notice

Requirements

Broad experience across operations, monitoring, and platform health
Comfort working with distributed teams across time zones
Deep familiarity with observability tooling and operational data analysis
Strong writing and collaboration skills
Ability to influence stakeholders and mentor across levels

Job Responsibility

Lead mid-scale automation and tooling improvements that reduce toil and increase reliability
Drive alerting strategies across environments for improved detection accuracy
Lead RCAs with multi-team involvement and propose systemic fixes
Create dashboards, service health reporting, and customer alignment tools
Redesign handover practices across regions/timezones to improve coverage speed and accuracy
Facilitate onboarding and lead knowledge-sharing workshops

What we offer

Hybrid working with 3 days/week on site expectation
Work from abroad policy enabling remote work for up to 30 days per year
€1,000 annual budget for professional growth
Leadership cafés, on-the-job training
Accident insurance, disability insurance, direct insurance (bAV) and travel insurance
Enhanced family leave
Gym membership contribution
Mental Health Platform with therapy and meditations
Modern office with multimedia-equipped meeting rooms
Pet-friendly office

Fulltime

Technical Operative

We are seeking a Technical Operative to join the Configuration Department. This ...

Location

United Kingdom , Hatfield

Salary:

18.50 GBP / Hour

Experis

Expiration Date

Until further notice

Requirements

Basic to intermediate IT configuration skills
Strong communication and reporting abilities
Ability to work independently and manage workload
High attention to detail and time management
Comfortable with manual tasks alongside technical work

Job Responsibility

Perform software installations and configurations within existing IT infrastructure
Work with Microsoft desktop operating systems and bespoke in-house systems (training provided)
Follow detailed scripts for system builds - accuracy is critical
Handle data input (25-50% of role) on spreadsheets - attention to detail is essential
Consolidate consignments for distribution and manage pallet movements
Box/unbox IT equipment and contribute to overall work planning
Communicate effectively with supervisors and team leads to meet SLAs and targets

Fulltime

Technical I, IT Operations

Concentrix

Location:
Egypt

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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