Technical Field Support Specialist Job at Baptist Health (Florida) (Jacksonville)

Technical Support Specialist

Location

United States , Springfield

Salary:

20.00 - 24.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays

Job Responsibility

Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras

Fulltime

Technical Support Specialist

Silvus is seeking a Technical Support Specialist who will report to the Director...

Location

United States , Los Angeles

Salary:

27.00 - 30.00 USD / Hour

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

A minimum of an Associate's degree is required
At least 2 years of relevant experience supporting a sales/products team in a technology-related or manufacturing field
Prior experience in a fast-paced office environment, with experience in meeting multiple deadlines
Highly proficient in Microsoft Office and Google Suite (Gmail/Outlook, Excel, Word, PowerPoint)
Excellent and effective oral and written communication
Possess keen attention to detail, with the ability to be accurate, flexible, and reliable
Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Responsible for supporting the team in maintaining product entries in the Zoho CRM system, including, but not limited to, updating records, creating new entries, obsoleting products, etc
Create/Generate Zoho reports concerning product sales/shipments, development status, and similar reports as directed
Maintain/Update the expansive Confluence presence for products, including consolidating information, reorganizing for clarity and usefulness, removing outdated content, and adding new content with input from team members
Rebrand/Format data sheets, cable diagrams, and similar documents from manufacturing formats to customer-releasable formats
Support maintaining/updating our product catalog in partnership with the marketing team
Coordinate end-of-line product tracking internally and related product communications with sales and other departments
Support team email communications with other departments, vendors, and customers concerning inquiries, escalating them as necessary, and ensuring their timely follow-up and resolution
Assist with ad-hoc tasks assigned by team members/leads/managers to support the team as necessary

Fulltime

Technical Support Specialist

We are looking for a Technical Support Specialist who has experience in an end-u...

Location

Salary:

26.00 - 36.00 USD / Hour

canfield scientific

Expiration Date

Until further notice

Requirements

Technical school certificate or bachelor’s degree, preferably in support services
3 years’ experience with direct customer support in a technical setting
Strong written and verbal communication on a technical level in a professional manner
Demonstrated experience in troubleshooting Windows based applications, networking issues, and hardware peripherals
Ability to communicate status clearly and follow through issue completion for ongoing support resolution
Basic understanding of network protocols such as DHCP, DNS

Job Responsibility

Provide direct customer support for various hardware systems to end users, which could include medical field personnel
Directly assist the end-users experiencing difficulty with software issues, including networking problems, and working with development and management teams when more complex issues are discovered
Answer and evaluate email requests for assistance from end-users experiencing problems with hardware and software
Analyze information provided by the end user to determine the best solution to the issue and work with the end user to resolve the issue while providing the top-level customer service experience
Assist corporate subsidiaries and international distributor partners in troubleshooting software and hardware

What we offer

Paid days off
Medical, dental, and vision insurance
May be eligible for a discretionary bonus
401(k) plan with employer match (currently set at 50%)

Fulltime

Field Technical Support - NonStop Servers

Field Technical Support role providing onsite technical services for HPE NonStop...

Location

India , Mumbai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering, or related field
5+ years of experience supporting HPE NonStop systems in enterprise environments
Strong understanding of NonStop OS, Guardian, OSS, TCP/IP, and related subsystems
Experience with NonStop utilities such as SCF, FUP, TMF, EMS, and PATHWAY
Familiarity with ITIL processes (Incident, Problem, Change Management)
Excellent troubleshooting, communication, and customer service skills
HPE ASE/MASE – NonStop Systems certification preferred
ITIL Foundation or higher certification preferred
Individual contributors at Specialist job-level for a minimum of three years
Experience with HPE Nonstop, HPE Unix, or Linux operating system

Job Responsibility

Provide Level 2/3 technical support for incidents related to HPE NonStop hardware and software
Troubleshoot and resolve complex system issues, escalating to engineering teams when necessary
Perform root cause analysis and implement permanent fixes to prevent recurrence
Apply advanced technical knowledge to operate one or more technology areas
Perform ongoing health checks, performance tuning, and capacity planning for HPE NonStop systems
Apply patches, firmware updates, and software upgrades in coordination with customer change management processes
Implement approved changes to system configurations, ensuring minimal disruption to business operations
Serve as a trusted advisor to customers, providing technical guidance and recommendations
Participate in customer review meetings and contribute to continuous service improvement initiatives
Work closely with HPE internal teams, including engineering, product support, and account management

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs
Flexible work arrangements

Fulltime

Desktop/Field Support Specialist

Intratek Computer, Inc. is seeking a Desktop/Field Support Specialist to join ou...

Location

United States , Phoenix

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

A minimum of three (3) years of professional level experience providing technical support for system infrastructure and/or software
15 credit hours in computer science or a related field
An equivalent combination of related experience and education may be considered
Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required in order to support 24×7 operations
The successful candidate must pass a Federal background check
Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel staff
This position requires the candidate be able to safely lift up to 50 pounds and walk up to Five (5) miles per day
Must possess and maintain a valid Arizona driver’s license with a clean record
Accurate color perception is required to safely work with electrical wiring

Job Responsibility

Provide after-hours support to airport operations, passengers and tenants. This would include coordination of after-hours help desk calls, ticket distribution and resolution
Provide after-hours support to Technology team for change management, projects and system outage resolution
Provide first level support by troubleshooting and repairing mission critical systems that require 100% uptime
Preventive and Corrective Maintenance
Install software updates, create, and deploy images on end user workstations
Work with vendors and contractors for issues requiring 2nd level support
Maintaining inventory control and conducting audits
Provide first level training when needed

What we offer

Medical benefits
Paid vacation
Paid holiday

Fulltime

Field Support Specialist

At Inetum, we value your talent and offer opportunities for growth! We are seeki...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Educational background in IT, Computer Science, or related fields
Relevant certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or ITIL Foundation are advantageous
Proficient in troubleshooting hardware, software, and network-related issues
Knowledge of operating systems (e.g., Windows, macOS, Linux) and basic networking principles (TCP/IP, VPNs, DNS)
Familiarity with ticketing systems and IT support tools, such as ServiceNow or JIRA
Ability to diagnose and resolve technical issues under time constraints
Analytical thinking to identify root causes and implement effective solutions
Excellent communication skills to provide clear instructions and updates to non-technical users
A team-oriented mindset with the ability to collaborate with various departments
A customer-first approach, ensuring user satisfaction

Job Responsibility

Diagnosing and troubleshooting hardware, software, and network issues for on-site teams
Setting up new equipment and ensuring existing systems are updated and functioning properly
Educating staff on how to use specific technologies or systems effectively
Keeping detailed records of issues resolved, updates applied, and processes implemented
Interacting with both internal teams and external clients to address concerns and provide solutions
Identifying potential risks and implementing preventive measures to minimize downtime.

Fulltime

Field Technical Specialist

The role of Field Technical Specialist involves building relationships with cust...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level University Degree or equivalent combination of education and experience
Strong communication skills in English and French, both verbal and written
ITIL knowledge and certification is a very big plus
Good at relationship-building with a proactive mindset & attitude
Understanding of the main principles of Service Management
Business oriented with good analytical skills
Team player, with a good set of interpersonal skills
Can easily take on new knowledge and apply it to real life situations
You must have finished your studies in the last 12 months

Job Responsibility

Responsible for developing and maintaining a strong relationship with designated customer(s)
The technical reference for customers in planning and delivering proactive service improvements together with the account team
Develop a broad multi-technology expertise, and product & service portfolio knowledge
Own the operational relationship with the customer
Lead customer escalations, to ensure a high degree of customer satisfaction
Provide consultative advice, collaboration, operational best practices sharing and has a broad technical understanding of the customer’s business and IT environment
Communicate with your customers on an ongoing basis on all aspects of the service delivery cycle
Proactively proposing improvements and changes to the customers’ IT environment
Identify customer needs for additional services that could lead to future service revenue growth
Able to motivate a team when needed and enthusiastic about the IT solutions and services can bring to unlock true customer value

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs catered to helping you reach any career goals
Inclusive work environment

Fulltime

Technical Specialist, Customer Deployments

As a Technical Specialist you will be an essential member of the Customer Deploy...

Location

United States , Garden Grove

Salary:

70000.00 - 110000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years’ work experience in a vehicle workshop and/or dealer shop
Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
Valid driver’s license required
Ability to travel as required
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Strong ability to think outside the box and find creative solutions to complex problems
Strong understanding of vehicle systems and their interactions
Excellent communication skills and team working tendencies
A creative curiosity, collaborative work ethic, hardworking enthusiasm

Job Responsibility

Customer fleet technical support remote
Field support - customer fleets, special events, test support
Manufacturing build support
Engineering prototype build support
Tools and shop management and organization, supplies inventory management
Data collection
Fixture projects
Equipment calibrations and records keeping
Hands on testing
Service procedure development and trials

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Technical Field Support Specialist

Baptist Health (Florida)

Location:
United States , Jacksonville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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Location:United States , Jacksonville

Category:IT - Administration

Contract Type:Not provided

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Job Description:

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Requirements:

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Job Posted:January 06, 2026

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