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We are looking for a technically strong and customer-focused Field Applications Engineer (FAE) with experience in optical sensors, LiDAR, or displacement sensing. In this role, you will be the technical interface between our customers and our engineering teams—supporting product evaluations, solving complex application challenges, and ensuring an exceptional customer experience. The ideal candidate is curious about customer applications, comfortable with complex systems, and excited to help customers succeed with cutting-edge sensing technologies.
Job Responsibility:
Act as the primary technical contact for customers using or evaluating our optical sensing products
Understand customer requirements and recommend suitable system configurations and solutions
Provide technical guidance on sensor integration, calibration, data interpretation, and optimization
Conduct product demos, application studies, proof-of-concept testing, and onsite support
Troubleshoot hardware, software, and system-level issues in the lab and at customer sites
Collaborate closely with Engineering, Product, and Sales to communicate customer needs and influence roadmap decisions