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The technical expert will join a team of IT professionals involved in the solution delivery and maintenance activities performed by the Network Operations of and for the client. The function will be integrated in the Operational Excellence – Network Operations support teams, working closely with the local and global teams covering: Service with management of Systems, Database and Network; Service to provide application maintenance and support; Service with IPC Process Management; Service with Project Management; Service with QoS and Governance. The main activities addressed by the teams are: Service to support IT Infrastructure for Business and Development teams; Technical expertise: Service to support production and IT Service delivery; Service to support development & maintenance of Applications. These teams oversee the project life cycle, from studies to the final delivery and solution maintenance.
Job Responsibility:
Service to manage platform, maintenance and monitoring
Service to perform data analyzes, trend assessment and troubleshooting, and work with central teams in incident/problem resolution
Service to document the platform changes
Service with good troubleshooting expertise
Requirements:
Significant expertise in managing monitoring platforms and data analyses on network environment
Expertise in Zabbix, NetScout, Grafana, Spectrum
English environment is mandatory
Nice to have:
Expertise in Telecommunications, Computer Science or similar
Expertise in network, security technologies and protocols
Support in incident handling and problem solving
Expertise in operation of large networks
Significant technological expertise in networks and/or security are a plus. (CCNA/CCNP/Other)
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