Technical Engagement Manager II Jobs

Bugcrowd

Location:
Australia

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Bugcrowd is seeking a highly skilled Technical Engagement Manager II (TEM II) to join our team and own the technical onboarding, implementation and rollout of our Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers. As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption. You’ll serve as a trusted advisor on technical aspects of Bugcrowd’s platform and security delivery models, helping customers configure and operationalize their security programs.

Job Responsibility:

Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability Disclosure, Red team and pentest programs for new and existing customers
Translate customer security requirements into tailored program designs and platform configurations
Conduct technical program reviews, kickoff meetings, and walkthroughs with customers and internal stakeholders
Troubleshoot technical issues related to platform integrations, vulnerability workflows and reporting
Act as a technical point of contact during program launches, ensuring smooth transitions and early success
Provide expert guidance on offensive security engagements, vulnerability triage, communication workflows, and integration best practices
Collaborate closely with the Customer Relationship Managers and sales teams to align technical delivery with customer expectations
Partner with Line of Business Owners, Product, Engineering and Operations team to relay customer feedback and advocate for feature enhancements
Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials
Support continuous improvement of delivery processes to drive consistency, quality and scalability
Maintain deep expertise in Bugcrowd’s platform capabilities, bug bounty program models, and pentesting methodologies
Stay informed on industry trends and evolving security practices to provide innovative customer solutions

Requirements:

4-6 years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services
Deep knowledge of pentest, bug-bounty and red-team methodologies
Strong problem solving skills and ability to manage multiple projects simultaneously
Excellent written & verbal communication with customer facing mindset
Ability to work collaboratively in a cross functional environment

Additional Information:

Job Posted:
December 06, 2025

Work Type:

Remote work

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Technical Engagement Manager II