Technical Engagement Analyst Job at Fin Capital (Belfast)

AI Customer Engagement Analyst Intern

College/University Graduate hires undergoing a specific training and development...

Location

United States , Andover

Salary:

35.00 - 40.25 USD / Hour

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field
Familiarity with programming languages or technical tools relevant to the role
Basic programming or scripting knowledge (e.g., Python)
Knowledge of workflow AI tools (e.g., Langflow)
Strong interest in AI tools, workflows, and a passion for learning
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Time management skills and working with strict deadlines
A collaborative, solution-focused mindset and overall sense of urgency

Job Responsibility

Support senior team members on assigned technical projects as determined by the business unit
Rework and help build AI enabled workflows into processes
Help identify and troubleshoot technical issues, providing support and suggesting solutions
Assist with maintaining and updating hardware, software, and other technical systems
Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues
Actively engage in learning about new technologies and methodologies relevant to work
Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner
Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Technical Analyst

My client is seeking an experienced Technical Analyst to join their team. You wi...

Location

United Kingdom

Salary:

Not provided

Arrows Groupe

Expiration Date

Until further notice

Requirements

Experience with architecture or development
Must be able to independently writing and developing technical solutions from scratch with minimal to no direction
Experience of defining Non-functional requirements
Great understanding of APIs and experience using API discovery tools (e.g postman, RapidAPI)
Proven experience of day-to-day agile technical analyst responsibilities (backlog refinement, planning sessions, showcases, capturing stories/cards/acceptance criteria etc.)
Ability to interact confidently with developers, testers and dev-ops team members
Be a highly motivated self-starter. Must be comfortable working independently and proactively to achieve successful results
Experience of working with technical teams adopting Agile methodologies (Scrum, Kanban and XP)
Excellent interpersonal skills and ability to present to different levels of stakeholders (including senior management)
Ability to think creatively, deal with ambiguity and adapt to changing priorities

Job Responsibility

Take ownership of requirements and technical stories from inception through to implementation
Identify and derive technical requirements in support of the development of the CMS tools
Experience in building processes from scratch/greenfield projects
Maintain a broad and in-depth understanding of the strategic CMS requirements
Work closely with architects and product to drive requirements and architecture designs ensuring they align to the product vision and engineering strategy
Support the Technical Product Owner in ensuring the implementation aligns with the CMS product and technical strategy
Engage with the wider stakeholder community in conjunction with the Technical Product Owner/Manager
Proactively assist with training or development needs for marketing and editorial users
Work closely with the Scrum Master and facilitate and participate in agile ceremonies such as sprint planning, daily stand-ups and retrospectives

Technical Engagement Manager / Account Manager

The Technical Engagement Manager (TEM) plays a key role in the delivery of clien...

Location

United States , New York

Salary:

150000.00 - 180000.00 USD / Year

EvolutionIQ

Expiration Date

Until further notice

Requirements

3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
Ability to balance client needs with budget and capacity
Effective communication skills across teams with both technical and non-technical people
along with strong ability to communicate complex problems
Proficiency in data analysis and manipulation with Excel and other analytical tools
Background working with data, as an analyst, consultant, or in a client management capacity
Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
Ability to handle the ups and downs of early startup life
Enthusiasm for team work and pair work
Kind, empathetic, polite and professional

Job Responsibility

Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion
Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective
Support other business and operational development initiatives, as required
Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
Weekly status updates and escalate project risks to clients and the delivery team
Document client business rules, requirements and processes and ensure proper configuration of the platform

What we offer

Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching
Additional family, wellness, and pet benefits
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers)
Flexible schedule for new parents returning to work
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend
$1,000/year for each employee for professional development
Opportunities for tuition reimbursement
Annual bonus plan
Company equity plan (RSUs)

Fulltime

IT Analyst, Retail Systems

This position performs as a source of technical support and problem resolution f...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

BS degree in IT field or equivalent combination of education and experience-based learning
3 or more years of experience\knowledge in top-tier support of Retail Systems
granular understanding of POS configuration and software troubleshooting
excellent analytical, organizational and customer service skills
must be detail oriented with an ability to meet deadlines with limited supervision
requires good presentation and communication skills as well as team participation
must be able to interact with Management and team in a remote work environment
positive attitude
ability to read and listen, and communicate effectively to various audiences, orally and written
ability to process information, including gathering, interpreting, assessing, organizing, and verifying data and material problems with computer hardware and software

Job Responsibility

Provide top-tier technical support for Circle K retail systems and business partners
provide top-tier problem identification and resolution
provide top-tier incident resolution for escalated issues
actively participate as a support resource for projects of varying complexity
interact with internal and Third-Party technical resources for problem resolution and\or major issues
deliver assignments and project deliverables within specified time frames, adhering to established standards and guidelines individually and as a member of a team
engage with internal customers, vendors, peers, and management teams to understand issues, and to provide updates and status
follow IT standard protocol for change\release management
work with others to facilitate completion of assignments\projects on time
assist with creating or enhancing documentation

Fulltime

Platform Analyst

The company is expanding its global Integration Catalog within Alation, their ce...

Location

United States , Orlando, FL

Salary:

Not provided

Tier4 Group

Expiration Date

Until further notice

Requirements

Experience with a data catalog or MDM tool (Alation preferred
Collibra, Reltio, MDM platforms also acceptable)
Background as a Business Analyst, Data Analyst, or Project Coordinator supporting technical teams
Experience facilitating workshops and engaging stakeholders
Strong documentation, communication, and follow-up skills
Detail-oriented with a focus on data quality
Experience using JIRA
Ability to work across global time zones with some US Eastern overlap

Job Responsibility

Partner with application owners and SMEs to identify and document system integrations
Lead workshops, trainings, and stakeholder engagements to increase catalog adoption
Facilitate data collection and ensure high-quality, complete integration documentation
Work closely with developers (India-based) and the project manager to track progress
Maintain and update tasks in JIRA
Evangelize the value of the catalog and drive participation across global regions
Coordinate with stakeholders across US, Europe, Asia-Pac, and South Africa
Prepare presentations, templates, and materials used for training and communication
Support manual entry of catalog data as needed (not a primary responsibility)

Technical Analyst

Carex is partnering with a financial services leader to identify a Technical Ana...

Location

United States , Waverly, IA

Salary:

Not provided

Carex Consulting Group

Expiration Date

Until further notice

Requirements

7+ years of experience as a Technical Analyst, Senior Business Systems Analyst, or similar role
Proven experience supporting enterprise applications, integrations, and data-driven systems
Strong understanding of application development lifecycles and Agile/Scrum methodologies
Ability to independently lead analysis efforts and influence outcomes across teams
Excellent communication skills with the ability to engage effectively with senior leaders and technical teams
Strong documentation skills, including process flows, data mappings, and system diagrams
Experience working in regulated environments such as financial services or insurance is highly preferred

Job Responsibility

Lead requirements discovery and analysis for complex business and technical initiatives
Partner closely with business leaders to understand strategic goals and translate them into technical solutions
Own the creation of detailed functional and technical requirements, user stories, and acceptance criteria
Serve as a primary liaison between business stakeholders, development teams, architects, and QA
Influence solution design and evaluate tradeoffs related to system architecture, integrations, and data flows
Actively participate in Agile ceremonies, including backlog refinement, sprint planning, and reviews
Provide mentorship and guidance to junior analysts or team members as needed
Support testing efforts including test strategy, UAT coordination, and defect resolution
Identify risks, dependencies, and gaps early
proactively recommend mitigation strategies

What we offer

Clear contract-to-hire pathway with opportunity to convert to full-time employment
Opportunity to influence high-impact initiatives at a mission-driven organization
Collaborative, people-first consulting experience with Carex
Competitive hourly compensation during contract period with strong full-time benefits upon conversion

Fulltime

Servicenow Technical Analyst

We are seeking a skilled ServiceNow Technical Analyst to join our team on a cont...

Location

United States , San Rafael

Salary:

31.00 - 50.00 USD / Hour

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Proven experience as a ServiceNow Technical Analyst or Administrator
Strong understanding of ServiceNow architecture, modules, and capabilities
Experience gathering and documenting business requirements and translating them into technical specifications
Excellent communication and stakeholder engagement skills
Ability to work independently and manage multiple priorities in a fast-paced environment

Job Responsibility

Collaborate with business stakeholders to understand and document functional requirements
Analyze and translate business needs into ServiceNow workflows, configurations, and enhancements
Support the design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests
Create and maintain documentation including process flows, user stories, and technical specifications
Assist in testing, validation, and deployment of ServiceNow solutions
Provide ongoing support and troubleshooting for ServiceNow-related issues
Work closely with the ServiceNow platform team and other IT teams to align technical solutions with business goals

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Infrastructure Technical Analyst

Do you enjoy supporting technology operations on a global level? Are you willing...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Technical Operations/Support experience of 6+ years is required
Network technical knowledge at CCNA level is required
Distributed knowledge related to servers is required
Understanding of a multilayer environment is helpful
MCSE, Unix, Red Hat or any other server certification will be helpful
Bachelors/master’s degree is preferred
Problem solving, methodical with analytical skills
Good level of knowledge in network and distributed technologies
Knowledge on Data analysis and Automation tools like and languages Ansible, Python etc.
Basic knowledge on AI

Job Responsibility

Support the Shift Lead/Manager/Staff manager/Regional lead by executing the processes in network and distributed platforms inline to the KB procedure
Engage higher level support, Platform leads, upper management, and other stakeholders when required
Provide inputs to operations, projects and other areas and contribute to achieving the franchise goals
Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to support process improvements
Provide technical/strategic direction and act as advisor/coach to junior analysts
Provide Tier I Technical Support for Citi’s global technology infrastructure and provide backup to the Tier 2 Technical support ETS analyst
Resolve simple, automated and scripted incidents
Execute/Coordinate or implement simple, automated and scripted changes for infrastructure requests
Provide timely response to phone calls into the Command Centre Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and technology teams
Troubleshoot and provide client support for technology and infrastructure issues

Fulltime

Technical Engagement Analyst

Fin Capital

Location:
United Kingdom , Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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Job Description:

Job Responsibility:

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