Technical Enablement Manager Job at Wiz

Technical Enablement Manager

We are seeking a highly skilled and Technical Enablement Manager to focus on the...

Location

United States

Salary:

Not provided

Glean

Expiration Date

Until further notice

Requirements

5+ years of experience in a Solutions Architect, Solutions Engineer, Technical support, or related role
Bachelor's degree in Computer Science, Engineering, or related field
Proven experience in technical training, technical enablement, or a similar role within a technical environment
Deep knowledge of or direct experience with LLMs/AI required
Experience with cloud environments such as GCP, AWS, or Azure
Proficient in programming languages like Python or Java
Familiar with API configurations and can effectively demonstrate technical functionalities to non-technical audiences
Excellent written and verbal communication skills
Strong project management and organizational skills
Ability to work effectively in a fast-paced, team-oriented environment

Job Responsibility

Develop and execute a comprehensive technical training strategy for our SEs, SAs, AIOMs and Support team
Collaborate with technical leadership to integrate advanced technical concepts into training and coaching
Partner with Field Enablement functions to introduce role-specific onboarding content
Implement continuous learning programs
Develop and maintain a library of technical enablement resources
Work closely with the technical teams to understand their needs and develop content
Partner with technical writing and the SA team to successfully train Glean’s managed implementation partners
Monitor and analyze the effectiveness of technical enablement initiatives
Facilitate training sessions for the technical teams

What we offer

Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

Senior Technical Enablement Manager

The Technical Enablement Program Manager, Post-Sales is a critical hire focused ...

Location

United Kingdom

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

5+ years proven experience in Technical Enablement, Post-Sales customer engagements, or Technical Program Management within a fast-paced, high-tech B2B environment
Deep Technical Acumen: Mandatory and demonstrable advanced knowledge of Cloud Security principles, implementation architecture, and post-deployment troubleshooting
Post-Sales Expertise: Demonstrated experience supporting or enabling Professional Services, Technical Support, or Customer Success Architecture teams
Exceptional Program Management: Strong attention to detail with a proven ability to manage multiple complex, cross-functional projects across various timelines. You are a powerful and effective communicator for both executives and individual contributors
Architectural Fluency: Strong understanding of how to translate technical product specs and "how-it-works" logic into field-consumable materials (Implementation playbooks, troubleshooting guides, configuration SOPs)
Exceptional Collaboration: Ability to effectively partner with Product Management, Technical Enablement Teams, Operations, and Post-Sales Leadership to bridge the gap between "product built" and "product supported."
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Job Responsibility

Design programs to ensure customer success: You are the brain and strategic insight building impactful programs that ensure our post-sales team has the product, process, tool, and best practice knowledge and skills needed to ensure customer adoption, high CSATs, and efficient, effective Wiz implementation. You drive our teams to excellence with measurable, worldwide programming
Ensure technical efficacy: Be the voice of the post-sales field on New Product Introductions. You'll rapidly absorb complex architectural changes and translate them into actionable, high-impact technical requirements—answering the essential questions for our post-sales teams: "How do we deploy this?" "How do we troubleshoot it?" and "What are the known limitations?"
Build the Technical Toolkit: Convert product updates into the "Survival Guide" the field uses every day. This includes everything from implementation playbooks and API documentation summaries to troubleshooting trees and health check checklists
Drive Operational Alignment: Partner with key stakeholders in Operations, Strategic Programs, and Post-Sales leaders directly to ensure global alignment of Post-Sales roles, elevating best practices and driving consistency
Lifecycle Knowledge Manager: Working with our content builders and governance teams, you take full responsibility for the key materials needed for your roles to succeed. You will consistently review, refresh, and retire outdated implementation guides and support documentation to ensure our post-sales knowledge base is always current and technically accurate
Technical Liaison: Serve as the strategic hub between the Customer Success/Support leadership (who defines role-based gaps) and the Content Creation/LXD team. You will translate complex technical workflows into precise content requirements and lab scoping documents for production. When you’re at your best, our SMEs spend more time with customers and less time on content
Facilitate Key Sessions: You’re not just a partner behind the scenes, you are the face of technical enablement programming for your audiences. You lead key enablement sessions, can create a killer deck, and get to know your audience well
Post-Sales Impact: Go beyond delivery by actively measuring the effectiveness of technical enablement. Use support ticket data, implementation success rates, and field feedback to drive constant improvement, optimizing for technical proficiency and quantifiable reductions in escalated cases
Stakeholder Management: You are the face of and strategic thought leader for technical enablement for our Post Sales audience. You build effective relationships with field leaders, individual contributors, supporting teams, and enablement leadership. You are these teams’ trusted advisor in all aspects of Post Sales enablement.

Technical Sales Enablement Manager

The Technical Sales Enablement Manager plays a key role in enhancing distributor...

Location

United States , Waukesha

Salary:

Not provided

Energy Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or technical discipline, preferably Electrical Engineering
5 years of technical experience with power generation (controls, alternators, applications, codes) or equivalent experience
3 years of standby power generation industry commercial experience
3 years of training experience preferably with technical product or equivalent
Excellent verbal and written communication skills
Excellent presentation and training skills
Ability to engender trust and confidence of the distribution team
Ability to work collaboratively with the sales team
Ability to work independently
Proficiency with Microsoft Office Suite software (Excel, Word, PowerPoint)

Job Responsibility

Collaborate with the sales team to evaluate sales representation effectiveness and identify performance gaps through structured analysis
Design, develop, and maintain sales tools and content that enhance representative effectiveness and drive revenue growth
Deliver comprehensive sales training programs, including factory-based sessions and targeted in-field training for industrial sales teams within Generac industrial and our North American dealer channels
Facilitate distributor-level role play and skill-building exercises to boost confidence and selling capabilities, with a focus on system-level understanding and technical solution selling
Conduct training seminars for local IDC sales representatives using standardized curriculum, including train-the-trainer support
Contribute to the Professional Development Seminar Series (PDSS) through content creation and delivery
Serve as the corporate liaison with certifying authorities for the PDSS program
Maintain and update technical onboarding materials for Generac Industrial sales personnel
Provide input into the development & refinement of sales tools & training curriculum to align with regional & strategic IDC goals
Offer real-time feedback from customers and IDC partners to inform management decisions and strategy

Fulltime

Product Manager, Technical – Enterprise Experience & Enablement

Location

United States of America , Bellevue; Overland Park; Frisco

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
5+ years of experience in technical product management, enterprise enablement, technical business operations, operational readiness, business systems analysis, or related enterprise technology environments
Experience coordinating cross-functional technical initiatives within large-scale enterprise organizations
Strong written communication, documentation, and stakeholder management skills
Experience working in fast-paced environments with evolving priorities and ambiguity
Ability to translate technical change into operationally executable support processes and communications
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Own operational readiness activities supporting enterprise technology releases and organizational change initiatives
Partner with Cybersecurity, product, engineering, infrastructure, and support organizations to operationalize technical changes impacting employees
Design and coordinate support readiness activities including documentation, communications, escalation paths, support workflows, and knowledge management
Ensure support organizations are equipped to successfully assist employees when new tools, policies, or system changes are introduced
Serve as the connective layer between technical delivery teams and operational support organizations
Build strong stakeholder partnerships across highly matrixed enterprise environments
Coordinate release readiness activities across multiple concurrent initiatives with competing priorities and shifting timelines
Facilitate alignment between support readiness, technical implementation, and employee experience goals
Develop and maintain operational documentation, knowledge articles, onboarding resources, support guidance, and self-service content
Create targeted communications for support teams and enterprise employee populations ahead of major technology changes

What we offer

Competitive base salary
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Senior Technical Program Manager- Strategic Partner Enablement

AMD is seeking a results-driven Senior Technical Program Manager – Strategic Par...

Location

Canada , Markham

Salary:

133200.00 - 199800.00 CAD / Year

AMD

Expiration Date

Until further notice

Requirements

Demonstrated ability to lead and sustain cross-functional and cross-organizational teams in a matrixed environment
Extensive experience managing complex technical programs
familiarity with server platforms, external third party vendor/supplier management, and thermal/mechanical concepts is a plus
Highly organized with strong attention to detail
skilled at prioritizing and balancing multiple work streams under tight deadlines
Strong problem-solving skills
capable of structuring complex analyses, extracting insights, and presenting actionable recommendations to senior leadership
Proven ability to manage schedules, risks, requirements, escalations, and stakeholder management and communications effectively
Deep knowledge of productivity and project management tools (Jira, Confluence, Microsoft Office Suite)
Experience working with data visualization/reporting tools (e.g. PowerBI)

Job Responsibility

Define and implement structured vendor processes qualification, validation, KPI/scorecards, and captured and drive lesson learn to asses vendor performance and capabilities
Act as the primary program liaison with thermal/mechanical solution vendors, ensuring alignment on technical, business, schedule, and process requirements
Collaborate with current and future technology facing architecture and thermal/mechanical design teams
Collaborate with procurement, quality, and reliability teams to bridge AMD requirements with vendor capabilities for production execution
Collaborate with architecture and design team to identify, and assess thermal technologies and work with vendors and internal teams to evaluate the technologies for alignment to the AMD product roadmap
Communicate clear product technical status, risk and mitigation strategies to internal and external stakeholders
Enable a robust component ecosystem, industry supply chain and NPI acceleration to identify early component risks
Lead and participate vendor audit (onsite/virtual) for design and development process alignment and NPI to MP ramp readiness
Work in a dynamic and fast-paced product development environment
Drive process improvements while executing fast time-to-market on products

Technical Program Manager, Contact Center Enablement

We are seeking a Technical Program Manager to support our Contact Center Enablem...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Information Technology, or a related field
5+ years of experience in a contact center, telecom, or process improvement role
Proven project management skills, with experience leading complex projects from inception to completion
Strong analytical skills, with the ability to leverage data to drive strategic decisions and improvements
Excellent communication and presentation skills, capable of engaging with stakeholders at all levels
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
Proficient in MS Office Suite, particularly Excel and PowerPoint

Job Responsibility

Research and analyze emerging contact center technologies, particularly in A.I., to implement innovative solutions that streamline processes and enhance operational performance
Lead complex technical initiatives that align with industry best practices
Foster a culture of continuous improvement by identifying opportunities for innovation and process enhancements
Develop integrated project plans, scope, and timelines for multiple initiatives, ensuring timely delivery of objectives
Conduct regular project team meetings, enhancing communication and collaboration across business units
Act as the primary liaison between stakeholders and technical teams to address challenges and implement solutions effectively
Foster strong relationships with IT, product, and operations teams to align initiatives and gather insights for continuous improvement
Facilitate training and development sessions to address process improvement needs within the contact center
Establish feedback mechanisms to gather insights from agents and customers
Establish key performance indicators (KPIs) and metrics to evaluate the success of contact center initiatives

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Media Enablement Manager, Infrastructure Enablement

T-Mobile is seeking a strategic and technically proficient leader to modernize a...

Location

United States , Bellevue

Salary:

78500.00 - 141600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

5+ years of experience implementing automation tools (e.g., workflow automation platforms, RPA, data pipelines)
Shown experience leading modernization initiatives within cloud-based environments (e.g., Snowflake, AWS, Azure, GCP, or similar)
Proven success automating financial processes and reducing reliance on manual spreadsheet models
Ability to translate sophisticated financial workflows into scalable systems requirements
Strong program management and collaborator alignment skills
Excellent analytical, communication, and executive presentation capabilities

Job Responsibility

Define technical requirements and implement the roadmap to modernize media finance operations, transitioning from manual spreadsheet-based workflows to automated, system-driven processes
Build and implement media financial workflows within cloud environments, ensuring scalability, data integrity, and secure access across collaborators
Identify high-friction, manual processes and implement automation solutions that reduce risk, improve accuracy, and eliminate dependency on sophisticated spreadsheets
Partner with agency partners, Media Operations, and Paid Media teams to integrate media investment data across planning and buying systems
Enable real-time transparency into media investments through structured data models and automated reporting tools
Drive collaborator adoption of new tools and workflows through training, documentation, and structured transition plans

What we offer

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Sales Enablement Manager

The Sales Enablement Manager / business analyst supports Heitman’s capital-raisi...

Location

United States , Chicago

Salary:

90000.00 - 105000.00 USD / Year

Heitman

Expiration Date

Until further notice

Requirements

5+ years of experience in sales enablement, capital markets, investor relations, or related roles within real estate investment management, asset management, or financial services
Strong understanding of real estate investment structures, fund strategies, and the institutional fundraising process
Proven experience building enablement programs that support revenue or capital formation goals
Exceptional written and verbal communication skills
ability to simplify complex financial concepts
Experience working cross-functionally with senior stakeholders.

Job Responsibility

Track and analyze capital raising results, sales performance, pipeline health, and funnel progression
Manage sales funnel reporting, forecasts, and dashboards across Heitman’s product suite to support leadership decision-making
Contribute to firmwide communications effort to provide visibility into capital raising efforts and results
Create and maintain firm-level presentations to report capital raising results on a periodic basis
Provide day-to-day analytical and operational support to the sales team, including assistance with prospecting and industry research
Own and manage the Client Service & Marketing subscription budget, including managing relationships with third-party vendors and platforms
Regularly assess tool utilization and consolidate or optimize subscriptions as the organization scales
Support the implementation and optimization of the new Juniper Square technology solution
Work with the capital raising and client service teams to drive adoption of the new technology platform
Develop and refine sales content, messaging, and enablement materials in collaboration with product and marketing

What we offer

Bonus eligible and participate in a generous annual bonus plan
Competitive compensation and a leading-edge, human-centric benefits package.

Fulltime

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Technical Enablement Manager

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