Technical documentation specialist - engineering Job at Randstad (Budapest)

Biomedical Engineer (Clinical Specialist)

Location

United States , Rochester

Salary:

65000.00 - 85000.00 USD / Year

Brainlab

Expiration Date

Until further notice

Requirements

B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider
1-2 years minimum sales experience with healthcare company preferred
Knowledge of surgical procedures, anatomy and medical terminology preferred
Proficient in the use of PC software applications including Microsoft Office
Self-motivated, detail oriented and a proven history of ability to make independent decisions

Job Responsibility

Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage
Manage and maintain install base, including basic 3rd Party integrations
Analyze and resolve product issues for Brainlab systems at assigned Account(s) via Salesforce through detailed analysis and utilization of critical thinking via technical training and documentation
Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
Provide clinical case coverage & support for Complex Cases and Go Live launches (based on availability)
Manage the process of driving customer utilization, especially via unique workflows and special applications
Act as escalation point for clinical regional issues
Direct and assist Radiology staff in performing necessary scans prior to surgery
Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services
Develop and conduct training programs for hospital staff enabling them to implement in-house training

What we offer

business casual environment
competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits

Fulltime

Biomedical Engineer (Clinical Specialist)

Location

United States , Baltimore

Salary:

65000.00 - 85000.00 USD / Year

Brainlab

Expiration Date

Until further notice

Requirements

B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider
1-2 years minimum sales experience with healthcare company preferred
Knowledge of surgical procedures, anatomy and medical terminology preferred
Proficient in the use of PC software applications including Microsoft Office
Self-motivated, detail oriented and a proven history of ability to make independent decisions

Job Responsibility

Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage
Manage and maintain install base, including basic 3rd Party integrations
Analyze and resolve product issues for Brainlab systems at assigned Account(s) via Salesforce through detailed analysis and utilization of critical thinking via technical training and documentation
Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
Provide clinical case coverage & support for Complex Cases and Go Live launches (based on availability)
Manage the process of driving customer utilization, especially via unique workflows and special applications
Act as escalation point for clinical regional issues
Direct and assist Radiology staff in performing necessary scans prior to surgery
Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services
Develop and conduct training programs for hospital staff enabling them to implement in-house training

What we offer

medical
dental
life
LTD
STD
matching 401k

Fulltime

Biomedical Engineer (Clinical Specialist)

Location

United States , Lynchburg

Salary:

65000.00 - 85000.00 USD / Year

Brainlab

Expiration Date

Until further notice

Requirements

B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider
1-2 years minimum sales experience with healthcare company preferred
Knowledge of surgical procedures, anatomy and medical terminology preferred
Proficient in the use of PC software applications including Microsoft Office
Self-motivated, detail oriented and a proven history of ability to make independent decisions

Job Responsibility

Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage
Manage and maintain install base, including basic 3rd Party integrations
Analyze and resolve product issues for Brainlab systems at assigned Account(s) via Salesforce through detailed analysis and utilization of critical thinking via technical training and documentation
Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
Provide clinical case coverage & support for Complex Cases and Go Live launches (based on availability)
Manage the process of driving customer utilization, especially via unique workflows and special applications
Act as escalation point for clinical regional issues
Direct and assist Radiology staff in performing necessary scans prior to surgery
Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services
Develop and conduct training programs for hospital staff enabling them to implement in-house training

What we offer

business casual environment
competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits

Software Engineering Specialist

The role is accountable for ensuring that our technical deliveries realise Busin...

Location

India , Bengaluru

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Deep knowledge on Networking domain along with solid understanding on OSS stack of Telecom including, Planning/Monitoring/Assurance
Having a strong grip on TMF standards with API based solution and Event based architecture patterns
Strong foundation on ODA Architecture patterns
Experience designing & solution and from an Engineering point of view with TMF complaint and ODA Architecture
Skilled in life cycle management of OSS tools/solutions including requirements analysis, platform selection, technical architecture design, application design & development, testing and deployment
Knowledge in various industry standard’s such as TMF, Open API
Lead and execute engineering initiatives to ensure the network cloud platform is easily consumable by products and solutions that are built on top of the platform
and at the sametime, is compliant with information security standards
Implement governance and controls to monitor and manage consumption and compliance with security and other standards
Implement and publish APIs for clients to consume platform services in a consistent way

Job Responsibility

Role implements the defined architectural roadmap for the Assurance Area for the following: Fault Management
Resource Management
Incident Management
Change Management
Role involves defining and implementing the roadmap for Transformation of IT, DataCenter and Network Cloud applications in Service and Problem management
Manage, Engineer, Architect, Develop and Maintain applications in Network Management, OSS and FCAPS space

Fulltime

People Systems Engineer, Airtable Specialist

The Airtable People team is seeking a People Systems Engineer (Airtable Speciali...

Location

United States , San Francisco

Salary:

179000.00 - 232300.00 USD / Year

Airtable

Expiration Date

Until further notice

Requirements

5+ years in systems engineering, internal tools development, or technical operations
Experience leveraging AI to enhance systems and workflows
Proven experience building advanced Airtable solutions using interfaces, automations, and scripting
Skilled in scripting (JavaScript or Python) and integrating SaaS tools via APIs
Pragmatic problem solver who evaluates the right system or tool for the job
Familiarity with HR or People systems (e.g., Workday, Greenhouse, Slack, Google Workspace) preferred
Strong data modeling and systems design abilities
Excellent communication and documentation skills
A proactive, collaborative self-starter who thrives in fast-paced environments

Job Responsibility

Build, enhance, and maintain core People Airtable apps that support all aspects of the employee lifecycle
Design and architect new Airtable applications with AI and automation at the core
Use Airtable Interfaces, Automations, and Scripting to create clean, efficient, and data-rich user experiences
Develop and maintain automations, integrations, and data flows between Airtable and tools like Greenhouse, Workday, Slack, and Google Workspace
Evaluate and recommend alternative systems or tools when they better serve People team goals
Use scripting (JavaScript or Python) and APIs to connect systems and optimize recurring processes
Continuously monitor system performance, usability, and data accuracy
Partner with IT and cross-functional teams to align on architecture, data governance, and long-term tooling roadmap
Document technical logic and train stakeholders to use and maintain Airtable applications effectively

What we offer

Benefits
Restricted stock units
Incentive compensation

Fulltime

Technical Accounts Specialist

We're seeking a Technical Accounts Specialist to join our Revenue Operations tea...

Location

United States , Chicago

Salary:

54400.00 - 68000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or a related field or equivalent hands-on experience in technical support
2+ years experience in a technical support role working with Network related products
Ability to maintain a high level of productivity while managing multiple competing priorities
Proven understanding of web technologies such as Chrome, Safari, Firefox, etc.
Good understanding of API technologies and troubleshooting (Postman preferred)
Beginner SQL knowledge (DataGrip preferred)
Experience with Salesforce, Jira and Confluence
Problem-Solving: You articulate the root cause of problems using logical assumptions.
Action-Oriented - Maintains a sense of urgency to complete a task and seeks information rather than waiting for it.
Collaboration & Feedback: You drive alignment, prioritization and transparency for stakeholders on our PARCS integrations pipeline considering business objectives and goals

Job Responsibility

Work with Operators, PARCS vendors, IT services vendors, Revenue Operations, Growth Managers and Customer Heroes to monitor and investigate technical issues while communicating updates and workarounds appropriately.
Problem-solve to discover the root cause of both internal and external issues, ranging from misconfigurations to equipment scanner errors, to enhance the overall service quality and strengthen customer satisfaction ratings.
Triage issues for Engineering to ensure that the most critical and pressing are taken care of appropriately.
Ensures the Salesforce queue is maintained at acceptable levels and status is current and accurate. Communicate solutions to Operators and Growth Managers.
Work with Operators, PARCS vendors, IT services vendors, Growth Manager, to support new supply locations onto SpotHero platform with a focus on Monthly APIs.
Consult with Integrations and PARCS Vendors to onboard new integrations/products/solutions onto the SpotHero Platform.
Increase efficiency at diagnosing, documenting, and resolving complicated issues.
Attend biweekly Product/Supply/Support Sync, representing the voice of the Operators and Supply team.
Partners with Revenue Operations to proactively share improvements in the support and onboarding intake process.
Partners with Technical Support Specialists and Integrations Squad to increase efficiency at diagnosing, documenting, and resolving complicated issues.

What we offer

We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
Annual parking stipend – Duh. We help people park!
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
Wellness program – a workplace that actively supports your physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits.

Fulltime

T2 Technical Support Specialist

As a T2 Technical Support Specialist, you’ll be part of the team that powers the...

Location

Canada

Salary:

72000.00 CAD / Year

Smile.io

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical support or solutions engineering support within SaaS, ecommerce, or similar environments
Familiarity with the Shopify Ecosystem: Proven experience collaborating with Shopify merchants, utilizing Shopify apps, and possessing technical skills in modifying Shopify themes
Understanding of APIs, including authentication, response codes, and payloads
able to test and debug integrations confidently
Proficiency in JavaScript, particularly in diagnosing integration or SDK-related issues (CORS errors, missing tags, conflicts)
Strong grasp of CSS and HTML, with experience diagnosing styling conflicts or layout issues and providing safe, actionable fixes
Working knowledge of SQL for investigating data anomalies and tracing records across systems using JOINs or filters
Proficiency with Browser DevTools, Shopify Liquid, and API testing tools (e.g., Postman, Insomnia)
Excellent written and spoken communication skills, with an ability to explain technical concepts to both technical and non-technical audiences
A solutions mindset: you don’t default to “no” you dig into the “why,” share context, and propose practical ways to reach the desired outcome

Job Responsibility

Deliver High-Quality Technical Support: Investigate, troubleshoot, and resolve complex technical issues across multiple systems (APIs, integrations, custom JS/CSS, and data flows)
Provide Expert Product Guidance: Become a Smile product expert and help merchants maximize the benefits of our platform, offering guidance on configuration, integrations, and best practices. This is done through meetings, email conversations, or 1:1
Support Ecommerce Integrations: Diagnose issues in Shopify, BigCommerce, and other ecommerce platforms. Confidently troubleshoot theme conflicts, Liquid templates, or custom storefronts
Diagnose & Debug APIs: Use your understanding of RESTful APIs to debug and test API interactions, identify payload issues, or guide customers through authentication and data handling problems
Use Browser DevTools & JS Knowledge: Investigate widget or SDK behavior, identify CORS or rendering errors, and provide safe code examples or solutions
Collaborate Across Teams: Partner with Product, Engineering, and Success teams to escalate and resolve issues, contributing to documentation and feedback loops that drive continuous improvement
Model Merchant Empathy: Communicate clearly, humanly, and patiently, balancing technical precision with emotional intelligence in every merchant interaction
Maintain Round-the-Clock Excellence: Work as part of a global team to ensure seamless support coverage, writing thorough notes and handoffs that set the next shift up for success
Contribute to Reviews & Merchant Sentiment: Deliver experiences that drive organic growth through positive reviews and customer advocacy, building social proof and pride in the quality of our work
Live Support: Willingness to get involved and help as needed to support cross-functional efforts. Confidently and clearly guide merchants through technical resolutions by joining live troubleshooting calls

Fulltime

Technical Support Engineer II

PagerDuty prides itself on providing remarkable, award-winning support to our ev...

Location

Canada , Toronto

Salary:

98000.00 - 149000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Excellent written and oral communication skills
An excellent work ethic and attention to detail
Experience reading and writing code in Ruby, Python, Javascript, or other popular programming languages
Experience writing SQL queries
Experience interacting with APIs with code and tools like Postman
Basic knowledge of working from the command line
Willingness to work specific hours to provide SLA time-based coverage to our customers
The ability to write about technical subjects clearly and in an engaging style
Hands-on experience supporting SaaS customers with troubleshooting in a related role

Job Responsibility

Provide excellent customer service and product support to PagerDuty customers
Identify and resolve customer issues, taking escalations from our Technical Support Specialists
Successfully debug and resolve customer email requests through the use of varied ticketing, content, and task management tools, scheduling and attending video conference troubleshooting sessions when appropriate
Set up monitoring systems, integrating them with PagerDuty and documenting the whole process
Write custom scripts, code samples and integration guides for customer use
Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base
Respond to Major Incidents as the Customer Liaison

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Technical documentation specialist - engineering

Randstad

Location:
Hungary , Budapest

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

Expiration:
March 19, 2026

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