Technical Documentation Quality Manager Job at Bühler Group (Uzwil)

Technical Documentation Quality Manager

The Quality Manager is responsible for ensuring the quality of Technical Product...

Location

Switzerland , Uzwil

Salary:

Not provided

Bühler Group

Expiration Date

Until further notice

Requirements

High level of technical expertise
Advanced user knowledge in XML-based editing systems, preferably ST4
Knowledge of media editing
Excellent knowledge of written and spoken English, C1 or equivalent
Focus on service and customer-orientation and a commitment to quality
Ability to work on a team and independently
Good communication skills and a sociable demeanour
Willingness to work with international teams, with sound intercultural skills & understanding
Ability to convey difficult concepts in a simple and understandable manner
Willingness to travel 10–15% for onsite training

Job Responsibility

Oversee the correction and review of documentation created by local Technical Writers
Establish, improve, and update writing guidelines for English content creation
Structure modular texts within the CMS System ST4
Assume responsibility for quality and standards as an ambassador
Assume responsibility for creating and updating documentation included with products based on norms and company-internal standards
Coach and mentor junior technical writers and onboarders across different businesses
Conduct training courses for new onboarders
Complete timely and accurate audits and report on findings
Ensure all relevant regulations, work rules, and quality procedures are followed in the department

What we offer

Daily fitness menu from 7.50 CHF
OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit
Attractive first-class travelcard or free parking
Preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor
Special conditions for cell phone subscriptions via Mobilezone with Sunrise and Swisscom
Promotion of physical activity through self-organized circuit training and running groups
Vouchers for Update and Activ Fitness
Discounts from the Kita Chinderhus Rägeboge Uzwil for parents/guardians

Fulltime

Technical Quality Manager

Our client is a manufacturing business committed to high-quality products and op...

Location

United Kingdom , Surrey

Salary:

70000.00 GBP / Year

Kaizen Global

Expiration Date

Until further notice

Requirements

Proven experience in quality systems management, process improvement, and audit compliance
Experience managing teams within a product-based manufacturing environment
Proficient in Microsoft Excel, Word, and PowerPoint for data analysis, reporting, and presentations
Strong project management skills, able to meet tight deadlines and handle competing priorities
Knowledge of ISO9001, PS9000, and other quality standards
Excellent verbal and written communication skills

Job Responsibility

Lead and manage the daily activities of the Quality team
Oversee internal non-conformances and implement corrective actions through robust root cause analysis
Conduct detailed inspections of final products to ensure adherence to AQL standards and customer specifications
Collect and analyse quality performance data and produce technical reports for senior management
Manage QC samples, ensuring accurate documentation and storage
Ensure compliance with all internal and external regulations and maintain ISO9001 & PS9000 certifications
Drive continuous improvement initiatives to enhance process efficiency and product quality
Collaborate with Production, Planning, and Compliance teams to ensure seamless operations
Liaise with customers and suppliers to resolve quality-related concerns and support product approvals
Support audits and quality inspections, ensuring all documentation and processes are compliant

Fulltime

Technical Program Manager, Quality and Release

As a Quality and Release Technical Program Manager (TPM), you’ll drive the coord...

Location

United States , Detroit

Salary:

76905.00 - 106100.00 USD / Year

Canopy

Expiration Date

Until further notice

Requirements

Bachelor's degree Engineering, Computer Science, Business Administration, or a related technical discipline
2–5 years of experience in Technical Program Management, Release Management, or a related technical operations/support coordination role
Strong organizational and communication skills, with a bias for action and an ability to drive clarity during fast-moving release cycles and support incidents
Solid expertise with program and release management methodologies, including managing cross-functional readiness, risk, and quality gates
Proven ability to manage multiple concurrent releases and operational workflows in a high-paced engineering environment
Familiarity with Agile development practices, Jira, CI/CD pipelines, and standard software deployment and support processes
Comfort with data-driven decision-making, including analyzing release metrics, incident trends, and support data to identify risks and improvement opportunities

Job Responsibility

Lead the end-to-end software release lifecycle across firmware, app, cloud, platform services, and external partner systems ensuring compatibility, reliability, high-quality, and well-communicated rollouts
Drive product quality and release reliability by defining and enforcing release criteria, gates, approval processes, and coordinating cross-team testing and readiness
Create, track, and analyze key KPIs including pre- and post-deployment metrics to monitor release performance, identify trends, and inform continuous improvement
Manage on-call and incident processes, including escalations, SLAs, and post-incident reviews, while coordinating with all Customer Care tiers for effective resolution
Monitor release health in real time and lead rapid triage and rollback/mitigation decisions when necessary
Maintain transparent communication on release status, risks, and outcomes to leadership and stakeholders
Continuously improve release, support, and incident processes through documentation, change logs, release notes, release process automation, and operational excellence initiatives

What we offer

Comprehensive medical benefits coverage, dental plans and vision coverage
Health care and dependent care spending accounts
Employee and Family Assistance Program (EAP)
Employee discount programs
Retirement plan with a generous company match
Generous Paid Time Off, Sick, and Holidays
Family Leave (Maternity, Paternity)
Short- and long-term disability
Life insurance and accidental death & dismemberment insurance

Fulltime

Technical & Quality Centre Quality Product Analysis Specialist

The Quality Product Analysis Specialist plays a critical role within the Technic...

Location

United Kingdom , Rotherham

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Proven Experience: Ideally 3–5 years as a senior technician or diagnostic specialist in a high-volume garage, remanufacturing environment, or warranty inspection role
Certification: Level 3 Automotive Technician qualification or equivalent (e.g., IMI or City & Guilds)
Failure Analysis Training. Warranty Training: Experience or formal training related to warranty claim evaluation and processing preferred
Multi-System Mastery: Deep mechanical knowledge of modern vehicle and electronic systems
Electrical Proficiency: Ability to read electrical schematics and use multimeters or oscilloscopes to test rotating electrics and electronic sensors
Software Literacy: Comfortable with PC-based diagnostic software, CRM portals, warranty management systems, and standard office tools (e.g., Microsoft Word/Excel)
Precision Measurement: Skilled with precision tools such as micrometers, vernier calipers, and dial indicators for checking tolerances and shaft play
Warranty & Compliance Knowledge: Understanding of warranty policies, claim processing procedures, and applicable regulatory standards
Analytical Thinking: Logical, detective-like mindset adept at solving complex diagnostic puzzles that other technicians may overlook
Attention to Detail: Precision in inspecting fracture surfaces, wear patterns, and minute electrical deviations

Job Responsibility

Component Inspection: Conduct detailed physical and functional inspections on a wide range of components including turbos, braking systems, suspension units, clutches, and rotating electrics (alternators/starters)
Diagnostic Testing: Operate specialised test equipment (e.g., vacuum testers, electronic actuator testers, battery/alternator analysers, brake DTV machines, and brake caliper testers) to verify part performance against factory specifications
Root Cause Analysis: Investigate and determine the underlying cause of failure (e.g., carbon buildup, oil starvation, electrical surges, installation errors) to support warranty claim evaluations
Warranty Claim Assessment: Review and assess warranty claims in accordance with company policies, determining validity and identifying potential manufacturing or usage defects
Digital Reporting & Documentation: Utilise computer systems to log findings, upload digital photos of defects, generate professional inspection and warranty evaluation reports, and maintain accurate records for claim processing
Quality & Compliance: Maintain a clean, organised laboratory/testing environment ensuring all test equipment is in safe and calibrated working order. Ensure inspections comply with company standards and relevant regulatory requirements
Cross-Functional Communication: Collaborate closely with warranty administration, customer service, and re manufacturing teams to share findings, explain technical details, and support timely claim resolution

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Technical Engagement Manager / Account Manager

The Technical Engagement Manager (TEM) plays a key role in the delivery of clien...

Location

United States , New York

Salary:

150000.00 - 180000.00 USD / Year

EvolutionIQ

Expiration Date

Until further notice

Requirements

3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
Ability to balance client needs with budget and capacity
Effective communication skills across teams with both technical and non-technical people
along with strong ability to communicate complex problems
Proficiency in data analysis and manipulation with Excel and other analytical tools
Background working with data, as an analyst, consultant, or in a client management capacity
Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
Ability to handle the ups and downs of early startup life
Enthusiasm for team work and pair work
Kind, empathetic, polite and professional

Job Responsibility

Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion
Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective
Support other business and operational development initiatives, as required
Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
Weekly status updates and escalate project risks to clients and the delivery team
Document client business rules, requirements and processes and ensure proper configuration of the platform

What we offer

Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching
Additional family, wellness, and pet benefits
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers)
Flexible schedule for new parents returning to work
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend
$1,000/year for each employee for professional development
Opportunities for tuition reimbursement
Annual bonus plan
Company equity plan (RSUs)

Fulltime

Qa Sr Manager External Supply Quality (Esq) - Supplier Quality Management

In this vital role you will serve as the quality lead and subject matter expert ...

Location

United States , Charlotte; Providence; Boston; Los Angeles

Salary:

144021.45 - 194852.55 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

High school diploma / GED and 12 years of Quality experience OR Associate’s degree and 10 years of Quality experience OR Bachelor’s degree and 8 years of Quality experience OR Master’s degree and 6 years of Quality experience OR Doctorate degree and 2 years of Quality experience
In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources
Educational background in Life Sciences
Strong technical knowledge and experience within operations in the pharmaceutical or GMP-regulated industry
Relevant work experience within Drug Substance and Drug Product operations, ideally with single use systems and platforms
5+ years of experience overseeing quality of suppliers
Robust problem-solving and root-cause analysis experience
Strong continuous improvement mentality
Strong compliance, quality, and regulatory knowledge with critical thinking, inquisitive with an end-to-end mentality
Strong communication skills with proficiency in the English language and collaborative cross-functionally behavior

Job Responsibility

Act as the quality lead for supplier relationships, from onboarding through disengagement, ensuring performance through robust proactive monitoring, technical site visits, and continuous improvement
Perform proactive quality management of suppliers, ensuring compliance with global regulatory standards, including but not limited to GDP, GMP, ISO, etc and Amgen’s industry leading expectations
Review and approve quality documentation, including Quality Agreements, deviations, supplier investigations, CAPAs, CAPA EVs, supplier change notifications and change controls, with a sharp eye for risk and compliance
Participate in and/or lead supplier audits and collaborate with internal and external partners to implement corrective and preventive actions
Prepare Amgen sites and suppliers for audits and inspections including development of inspection playbooks
Represent Amgen/ESQ during such audits and inspections - owning our quality story with confidence and clarity
Identify and mitigate risks at the supplier and/or escalate to management
Perform Person in Plant activities, as deemed appropriate
Drive audit commitments to completion
Act as a key quality partner to External Supply, Manufacturing, Supply Chain, Material Sciences, Engineering Technical Authority (ETA), Process Development and other internal functions

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

New

Engineering Technician III, Quality Manager

Responsible for the overall quality system and its implementation and management...

Location

Kuwait , Kuwait City

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

An associate’s degree in engineering, engineering technology, physics or a related technical field from an accredited college or university, with at least ten (10) years of field experience. Includes qualification requirement OR Completion of a U.S. military precision measurement and calibration program, a precision measurement and calibration school at an accredited school, or within a specialized calibration firm, and have twelve (12) years of work experience in the calibration field with extensive experience in QA. Includes qualification requirement C
Demonstrated knowledge of the requirements of calibration laboratory compliance and accreditation to ISO 17025
Must have or be able to obtain and maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance

Job Responsibility

Responsible for the overall quality system and its implementation and management for the KAF Metrology Program
Exercises independent judgment on issues concerning ISO 17025 and KAF related Quality documents
Performs trend analysis quarterly
Develops and maintains the laboratory quality manual and quality system using KAF command directives and standardized templates
Assessing requirements, developing and maintaining a complete QA Program for the KAFMB
Developing and maintaining a Quality Control program that ensures a high-quality product from all sections of the KAFMB
Coordinating with KAF management, QA, Laboratory Supervisors and Inspectors, Material/Production Control personnel and technicians to resolve problems and ensure an integrated effort
Develop, maintain, and implement a Quality Assurance Program as per ISO 17025 directives that ensures involvement of all management and technical levels in the implementation, updating and utilization of a quality-oriented program at the KAFMB labs
Developing a QA Program for laboratory facility and related environmental control, development, operation and maintenance
Assisting the Metrology Engineering Department in researching and developing a Primary Standards capability

Fulltime

New

Quality Manager

The Quality Manager is a critical leadership role responsible for stewarding and...

Location

United States , White River Junction

Salary:

80000.00 - 115000.00 USD / Year

Concepts NREC

Expiration Date

Until further notice

Requirements

A degree in Quality Engineering, Aerospace Engineering, Industrial Engineering, or a related technical discipline is preferred
equivalent combination of education and experience will be considered.
Preference given to candidates with a minimum of 5 years of AS9100 or similar quality system experience in an aerospace, defense, or precision manufacturing environment.
Preference given to candidates with demonstrated leadership of a team.
AS9100 Lead Auditor certification preferred. Experience managing third-party registrar and OEM customer audits is preferred.
Working knowledge of FAR/DFAR requirements and experience navigating quality requirements of government contracts in collaboration with DCMA strongly preferred.
Proficiency in MS Office products required.
Experience with or desire to leverage AI in support organizational quality objectives strongly preferred.
Exceptional communicator in both written and verbal interactions.
High degree of emotional intelligence with the ability to develop trust with customers, leaders, and team members.

Job Responsibility

Manage all QMS certifications including AS9100, ISO 9001, and OEM approvals. Schedule and host onsite audits with OEM customers and third-party registrars.
Manage and maintain internal audit programs. Drive change and improvement from audit findings.
Manage the corrective action (CAR) system to ensure action plans are appropriate, complete, and closed in a timely manner.
Manage the non-conformance (NCM) system to drive disposition, verification and identify corrective actions to prevent recurrence.
Manage and monitor QMS performance metrics to identify trends and develop effective mitigation plans.
Manage a team of experienced Quality Technicians and Quality Engineers in support of inspection activities, including but not limited to CMM, hard-gauging, visual, receiving and documentation.
Manage and ensure the calibration system is current and documented, including oversight of suppliers that support calibrations.
Manage QMS document control and implement a QMS document auditing program to ensure the most current revision levels are in use and that work instructions, processes, and procedures meet the latest applicable requirements.
Conduct employee performance reviews and performance planning for direct reports.
Serve as a trusted quality liaison for operations leadership and customers by communicating quality issues, trends, and improvement opportunities.

Fulltime

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Technical Documentation Quality Manager

Job Description

Job Responsibility

Requirements

What we offer

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