Technical Documentation Infrastructure Lead Job at Zuora (Redwood City)

Infrastructure Technology Lead Analyst

The Infrastructure Technology Lead Analyst is an intermediate level role respons...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in infrastructure delivery (application hosting and/or end user services)
Proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual/in-person teams and work under pressure/to a deadline
Experience in Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor's/University degree, Master's degree preferred

Job Responsibility

Assist with LAN/WAN and help desk administration activities
Create complex project plans and perform impact analyses
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams
Assist with automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents and define hardware requirements
Update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system

Fulltime

Infrastructure Technology Lead Analyst

The Infrastructure Technology Lead Analyst is an intermediate level role respons...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor's/University degree, Master's degree preferred

Job Responsibility

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Java Technical Lead

The Applications Development Technology Lead Analyst is a senior level position ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

14+ years of relevant experience in Apps Development or systems analysis role
Extensive experience system analysis and in programming of software applications
Experience in managing and implementing successful projects
Spring boot Java 17, Kubernetes docker, Mongo DB, Junit, Mockito, Oracle(sql queries)
Subject Matter Expert (SME) in at least one area of Applications Development
Experience of Agile development and scrums
Strong knowledge on Core Java, Spring(Core, Boot etc)
Expertise in Web API implementations (Web services, Restful services etc.)
Good understanding of Linux or Unix operating systems
Strong knowledge on build (Ant/Maven), continuous integration (Jenkins), code quality analysis (SonarQube) and unit and integration testing (JUnit)

Job Responsibility

Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Celonis Technical Lead

Sopra Steria, a leading tech company in Europe, is hiring a Celonis Technical Le...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Sound knowledge and experience of Process Mining using Celonis
Strong experience in programming, preferably Vertica SQL/PQL and Python
Experience handling large datasets
Working knowledge of data models and data structures
Technical expertise with data mining
Experience with Time Series Data
Ability to codify process into step by step linear commands
Experience with data visualization tools such as Power BI and Tableau
Professional experience writing performant SQL queries and improving existing code
Experience working with relational and non-relational databases

Job Responsibility

Implementation projects for clients from various industries that process data at various levels of complexity
Translate complex functional and technical requirements into data models
Setup of process data extractions including table and field mappings
Estimating and modeling memory requirements for data processing
Prepare and connect to On-premise/Cloud source system, extract and transform customer data, and develop process- and customer-specific studies
Solicit requirements for Business Process Mining models, including what data they will utilise and how the organisation will use them when they are built
Building accurate, reliable, and informative business process mining models will enable our company to expand even more quickly
Build the infrastructure required for optimal extraction, transformation and loading of data from disparate data sources
Applying analytics and modelling will enable us to own and actively drive process improvement projects and initiatives within the relevant function
Maintaining our familiarity with the Celonis platform will require us to write documentation on its technical procedures and processes

What we offer

Inclusive and respectful work environment
Open to people with disabilities

Fulltime

Node/React Senior Technical Lead

Seeking a skilled and experienced Full Stack (Node JS, Angular/React, PostgreSQL...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Designing and developing server-side logic using Node.js for web applications and frontend components using Angular
Integrating user-facing elements developed by front-end developers with server-side logic
Writing reusable, testable, and efficient code
Writing Unit test cases
Implementing security and data protection measures
Integrating data storage solutions like databases (e.g., Postgres, MongoDB, MySQL) and file storage (e.g., Amazon S3)
Deploying applications on AWS cloud infrastructure
Monitoring and optimizing application performance
Collaborating with cross-functional teams to define, design, and ship new features
Knowledge of RESTful APIs and web services

Job Responsibility

Documentation- updating corresponding documents

What we offer

Inclusive and respectful work environment
Open to people with disabilities

Windchill Technical Lead

The Windchill System Administrator is responsible for the administration, mainte...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
Proven experience as a Windchill System Administrator or in a similar role
Sound knowledge on Windchill architecture
Experience in working with Windchill 9, 10, 11 and 12 versions
Strong knowledge of Windchill PLM software and related technologies
Proficiency in system administration of Windows and/or Linux servers
Familiarity with database management (e.g., Oracle, SQL Server)
Excellent problem-solving and troubleshooting skills
Strong communication and collaboration skills
Ability to work in a team and independently

Job Responsibility

Install and configure Windchill software components, including Windchill PDMLink, Windchill ProjectLink, and other related modules
Set up and maintain databases, application servers, and other infrastructure components required for Windchill
Perform regular system maintenance tasks, including patching, updates, and backups
Monitor system performance, troubleshoot issues, and ensure high availability and reliability
Implement and enforce security policies and access controls to protect sensitive product data
Ensure compliance with industry regulations and standards
Maintain comprehensive documentation of system configurations, procedures, and best practices
Optimize system performance by tuning configurations
Collaborate with cross-functional teams, including engineers, developers, and IT personnel, to support product development processes
Plan and execute system upgrades and migrations to newer Windchill versions

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Technical Writer

Analyzes customer information requirements and product specifications to define ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First Level University degree in Technical Communications, Computer Science or related technical/communications field and a minimum of 4-6 years related experience
proven exceptional communication (both written and verbal) and cross-team collaboration
exhibits a strong understanding of network infrastructure, and experience with network hardware and software
has experience in documentation platforms (e.g., MadCap Flare, Oxygen or similar) and collaboration platforms (e.g., Confluence, SharePoint, Jira)
demonstrates basic understanding of version control systems (e.g., Git) for managing documentation changes
capable of working independently with minimal guidance
experience in creating video tutorials is an added advantage
coding in HTML, DHTML, XML JavaScript or similar is a plus
familiarity with structured authoring methods like DITA is a plus.

Job Responsibility

Designs and develops written and/or visual product-related information (e.g., instruction/configuration/troubleshooting guides, and online information) for multiple networking products
quickly and efficiently communicates complex technical information to create simple and understandable documentation
works closely with SMEs, customer support, and product management to gather information and ensure accuracy
creates and adapts style guides for consistency across documents
executes peer reviews and incorporates feedback
effectively manages timelines for documentation deliverables to align with project milestones
demonstrates proficiency in editing for grammar, structure, and technical accuracy
leads process improvements within the team or organization
leads or owns end-to-end deliverables or content projects.

What we offer

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
specific programs for personal and professional development
inclusive culture that values individual uniqueness.

Fulltime

Senior Technical Project Manager

We're seeking a skilled Senior Technical Project Manager to drive the successful...

Location

Bulgaria , Sofia

Salary:

Not provided

Brandwatch

Expiration Date

Until further notice

Requirements

5+ years of experience in technical project management or a similar role, leading software or infrastructure projects through the full lifecycle
Strong knowledge of project management methodologies (Agile/Scrum and Waterfall) and experience using tools like Jira, Trello, or MS Project to manage and track work
Excellent communication and stakeholder management skills
able to communicate technical concepts to non-technical audiences and ensure alignment
Demonstrated ability to coordinate cross-functional teams, manage competing priorities, and drive timely decision-making
Technical background or understanding of cloud infrastructure, software development, or DevOps practices, enabling effective collaboration with engineering teams
Highly organized and detail-oriented, with strong problem-solving abilities and adaptability to changing requirements

Job Responsibility

Lead the planning and execution of multiple technical projects (such as infrastructure upgrades, platform enhancements, or software releases) from initiation to completion
Define project scope, objectives, and success criteria, ensuring stakeholder requirements are clearly documented and understood
Develop detailed project plans and schedules, coordinating resources and managing dependencies across Engineering, DevOps, QA, and other teams
Track progress and project health, proactively managing risks and issues, and communicating regular status updates to stakeholders and leadership
Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives) and foster collaboration, helping teams remove impediments and continuously improve their delivery processes

What we offer

Inclusive environment
Diversity, equity, and inclusion commitment
Reasonable accommodations for people with disabilities

Technical Documentation Infrastructure Lead

Zuora

Location:
United States , Redwood City

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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